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VISA Debit Card charges for going over overdraft

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Hi

 

Hope somebody can help me here.....

 

Santander are charging me for 6 separate VISA Debit Card transactions that were paid out

when my wife went over the overdraft on our joint account.

 

Each one of these is £25! S

o they are taking £150 for this.

 

I made a complaint but because they already have let me off once a couple of years ago they say there is nothing they can do about it!

 

How can it possibly cost them £25 each time this happens, it's ridiculous.

 

I can't understand why they can't come up with a system to simply stop these payments from going through in the first place.

 

If there is no money in the account then don't let the transaction go through!

 

The guy from Santander told me it was to do with Visa blah blah blah

but i think it is because they don't want to change it because they can continue to abuse us with these huge charges.

 

Is there anything that can be done about this?

 

I claimed a load of charges back a few years ago but i thought they had now stopped people from being able to it.

 

Please can someone confirm.

 

Thanks in advance

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BCOBS complaint!

 

there have been some good successes of late with satans bank using this!!

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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