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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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accused of shoplifting at band q


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without going into the full story

 

i was accused of shoplifting at b and q, which i denied, the video evidence did not show me shoplifting, but they said they had enough evidence

 

i was asked to fill in a civil liabilties form, to which i refused,

 

the police were called,

 

they asked me to do the same,

 

i again refused,

 

i gave the police my details and said i do not want you to give them to the staff,

but eventually they did,

and the staff filled the civi liabilities form with my details,

and tried to give me the form, which i had not signed,

but i did not take the form,

they then said i could leave,

so i left without the form.

 

they said it would not make any difference,

they would still claim against me,

i took no items from the store and the items they accused me of taking,

i left there,

 

where do i stand,

 

will i still have pay the liabilities,

 

apparently for staff time etc,

 

any help, thanks

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Ignore. Completely. If you get any letters let us know.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi and welcome.

 

You may get a letter from 'Civil Recovery Solutions Ltd if they are still acting for B&Q and if you do, pop back for help and in the meantime, have a read of other threads regarding shoplifting and the tactics they attempt to extort funds from you.

 

You do not have to pay anything. If they relied on shoplifters to pay their staff through civil litigation, they would soon go out of business. Security costs are already factored into the prices the customer pays so they cannot claim them.

 

In fact, they have suffered no loss whatsoever so how can they claim anything.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Ignore. Completely. If you get any letters let us know.

 

hi, thanks for the reply,

only happened yesterday,

so will wait to see if i get any letters,

 

the police tried to encourage me to fill the civil liabilities form in for quite a while, but as i was insistent, i would not!

 

they gave my details to the security to fill in there form, maybe there is something in that,

they wanted me to fill the form in, i'm guessing that would be an admittance of guilt and therefore liability,

 

if i ignore any letters, could it make things worse, bailiffs etc, as i say, will let you know about any letters recieved, thanks again!!!

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nope no bailiffs

 

they only come after anything has been to court and you refuse to pay

 

but it wont get that far.

 

just read a few threads in this forum

 

you'll soon get the idea on this dreadful spoof.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi, thanks for the reply,

only happened yesterday,

so will wait to see if i get any letters,

 

the police tried to encourage me to fill the civil liabilities form in for quite a while, but as i was insistent, i would not!

 

they gave my details to the security to fill in there form, maybe there is something in that,

they wanted me to fill the form in, i'm guessing that would be an admittance of guilt and therefore liability,

 

 

if i ignore any letters, could it make things worse, bailiffs etc, as i say, will let you know about any letters recieved, thanks again!!!

 

No ignore all letters my dog as more power than these muppets. As siverfox as already stated come back to us when and if you get a letter.

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