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BOS cardcash ....my thread


kath30
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Hello there i will use this as my thread to keep you all updated on my progress with Bank of Scotland cardcash account.

Firstly i sent a DBA letter to BOS for two accounts that i held and the £10 charge was waived as a gesture of goodwill but they also sent me 2 years worth of bank statements each month in separate letters - money to burn on postage? and the other 4 years were sent in one envelope

 

BOS card account = £696 without interest LBA sent 07/04/06

 

Will keep you updated

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  • 2 weeks later...

Hello there i cannot believe this worked but i received an offer yesterday from BOS of £320 as a gesture of good will this is for both accounts as below so no where near enough. The letter is from Richard Aitken who states i should phone 01422 333465 if i need to discuss my concerns.

Basically what i need to know now is do i phone to accept the offer but tell him i will continue to claim for the rest and also ask him about the default being lifted - this was never mentioned in the letter - or should i keep it all in writing and reply stating that the offer was a nice gesture but i will be continuing with my claim and to have my default removed?

Thanks to all for all the help and for this great site i will admit now that i was slightly unnerved about doing this and really never expected a result but never will i doubt you again!!!

 

BOS current account = £520 without interest LBA sent 07/04/06 - defaulted

 

BOS card account = £696 without interest LBA sent 07/04/06

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  • 12 years later...

This topic was closed on 03/08/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Thanks

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