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    • Update. The ASB team have categorically said they want to send a letter to the idiot saying... you are upsetting your neighbor, please come in to talk about this, we need to tell you we have no power to do anything about this though... WTAF?   They also said my only option to stop idiot parking and obstructing our kerb is to park our other car outside idiots property 🤔 because the car is now not obstructing enough to get a ticket and not breaking any law! Even though it's obviously being done to cause annoyance.   Just seems beyond belief!
    • Ok, quick update on this.  Mediation didn't happen - mainly because I missed the deadline for agreeing to the date - I didn't realise the deadline was quite so tight - and I had been away for the weekend and not reading my emails - anyway - although it was bad to not formally respond, it didn't really make too much difference because due to the lack of viable evidence provided by the claimant, mediation would have been pointless.   So I've been waiting to head what court date has been allocated to my case. However, instead I received a "General Directions or Order" letter.    Sorry - I meant to bring it in (to where I'm writing this).....but basically the gist of it was that the claimant had 14 days to respond providing evidence e.g. signed credit agreement etc. - and then I had 14 days after that to respond stating whether I accepted that evidence and whether I wanted to withdraw defence.    The letter was sent around the beginning of the month - therefore their 14 days are more or less up - I haven't heard anything - albeit, I need to factor in postage times - but surely this means my 14 days are not really 14 days....but more a case of the time left before the end of October and when or if I get anything from the court of the claimant with their evidence.   My question really is:    Is it a stupid question - but I cannot really do anything until I receive anything - at the moment, the court won't know what they've sent me (in response to my CCA request) - i.e. the poorly presented application form - meaningless statements - no clear signed credit agreement etc. - so this step is basically the court asking whether there is enough evidence in order to allocate a court date?   I'm assuming I should get a copy of whatever the claimant provides to the court?   Many thanks  
    • hello again, do you think this witness statement better suits my needs witness 2.pdf
    • Hi all   Does this link indicate whether or not Woodside Park station is under the TFL Byelaws or not, as I'm a bit confused?!   https://tfl.gov.uk/corporate/transparency/freedom-of-information/foi-request-detail?referenceId=FOI-2209-1819   Rgds. Andy
    • I am hoping someone can offer me some advice concerning an issue with my former landlord, please. In short, I took possession of a property he was letting out just over ten years ago. Having viewed and been offered the letting, I accepted and paid the deposit plus the first month’s rent and moved in. Meanwhile, the landlord had gone on holiday and it was not until a week or so after I had moved in that I saw him again when he came around to see if we had settled in OK. I told him all was fine and took the opportunity to ask him where the parking space was located as there is only “pay per hour” on street parking outside and a commercial car park approaching half a mile away. He said there was no parking included with the accommodation. Yet the lease which we had each signed clearly stated that the property included the use of a parking space. He told me that this was an error on his part and that there was no parking space included with the property. Having already vacated my previous letting and paid the deposit and the rental advance and moved all my effects into the new letting – in addition to not wanting a major fallout with my new landlord (I also had a wife and three children to consider), I erred on the side of caution and did not press the matter.   However, the kids have all grown and flown and we have been obliged to downsize to a one bedroom apartment (with parking, happily). This was nearly three months ago and I have only yesteray received contact from my former landlord’s lawyer stating I still owe him (the landlord) money. I am waiting to learn the grounds for his claim and have requested a full breakdown of that alleged indebtedness from his lawyer but, having been very good tenants who always paid the rent on time and not only took great care of the old property but also did a lot of unpaid work improving it over the course of our ten year residence, I am quite annoyed to be treated so meanly. Regardless of whether or not it transpires that I do, unwittingly, owe this man money I am wondering whether or not I might have a counter claim against him for the false representation of his lease and perhaps even be compensated for the ten years I spent paying for on street parking as well as putting up with the daily (often hourly) inconvenience of that.   If someone could advise me, I would be very grateful.   Thank you.  
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I have had a total nightmare with BT, so much that they have agreed that I can leave without incurring penalty charges for breaking contract.

 

I currently have BT Infinity fibre but want to move back to broadband.

 

I was given a MAC Code yesterday by a BT manager and tried to use this with my new provider. Problem is that it begins with the letter O but surely all MAC Codes begin with L ???

 

I had a look on Ofcom's site and its states that MAC Codes begin with L but what about if you have fibre - will it be different or should it still start with L ??

 

I have read that BT give out invalid MAC Codes so don't know if this is what they have done to me.

 

any help appreciated

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Have you asked BT to confirm that they have given a valid MAC code? They wont be able to generate another code for you until 5 days have passed after they issued the last


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Will be contacting them tomorrow but I have read that they do give out dud mac codes.

 

I was trying to find out that because I have fibre at the moment would it make a difference to to the mac code i.e. could it start with O instead of L.

 

I was told by BT that the mac code they gave me was valid until 25th October yet I thought they were only valid for 5 days?

 

I wanted to find this out before I go mad at them tomorrow

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Dont go mad at them. Remain calm and polite but be firm in what you want. The second you go mad is the second the telephone rep will consider you a trouble maker, and look to either transfer the call to another rep or close the call.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yep I wont be going mad - just straight to the point. just trying to find the information i need though

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Another wasted day thanks to BT. Called the named person who is dealing with my case - answerphone says he is not back in office until Monday. I then called BT on a number I found which deals with MAC Codes but at the end of the call I found out it was the dreaded customer options team. The girl I spoke to informed me she could not give me a MAC as I already have a valid one. I told her it was not valid as has been confirmed by my new provider and Ofcom to which she said that they are both wrong. She confirmed that she didn't know Ofcom's regulations concerning MACs so I read them to her. She asked me for the web address of Ofcom where I got this information which of course was given to her. She said she would pass me to her manager but he was busy but she said he said to say that the code is valid .... lots of no it isn't yes it is later ..... bring on the pantomime dame and of course I got nowhere. She even told me it was the new provider's fault that the code does not work at which time I informed that this was a standard response from BT which I had been told to expect. She insisted i could not have a MAC end of call.

 

Spoke to Ofcom again who have now opened a complaint. They AGAIN confirmed that ALL MACs begin with L and there is no exception. I said that BT had said they issue them with all different beginning letters and was told that they can issue what they want but none of them will work as they MUST begin with L

 

Phoned named person dealing with my case to inform him I was emailing him again and low and behold even though he was not i the office till Monday, he phoned me within minutes from the office. His whole tone was different today. Last time I spoke to him he was hearts and flowers whereas today he was abrasive. He informed me in no uncertain terms that the MAC he gave me was valid so I asked him if he knew Ofcom regs concerning this .... he didn't so I read them to him which of course made him even more abrasive. He told me he could not work miracles .... I told him I did not want a miracle just a valid working MAC Code. He said he would get it for me Monday or Tuesday. I also told him that there is a complaint with Ofcom and that I will be emailing him as I want everything in writing. He didn't like this at all and stated that there was no point in emailing him as we were speaking on the phone but I told him I wanted it in writing. He said bye and I could almost hear the phone slam. ..... oh dear looks like he's in a bad mood now !!!

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Get a FULL complaint in writing to BT's head office.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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