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    • Must have changed it then to allow you to enter...so yes you can if you wish send them an email telling them that your preferred method of correspondence must be in writing only and that you will not accept email or respond to it....I personally cant see a problem in electronic communication 
    • Hi everyone    I need a bit of help getting the income a company I worked for last year to change how much they paid me on HMRC.    last tax year I worked for two companies and went self employed. The first company paid me fine with no problems but the second one messed up completely. I started working for them at the end of July 2018 and got terminated at the end of September 2018. In this time I only ever received one payslip from the company and 5 payments. Yes I know already confusing but it gets better. The payslip doesn’t match up with the payments even with taking tax and NI into account. And the HMRC records don’t match up with either the payments or the one payslip.    The payslip says the following:   Payments Basic Pay: £1,500.00 Commission: £620.00 Pay Date: 25/09/2018 Total Payment: £2,120.00   Deductions Car Park: £30.00 Commission Advance: £434.00 PAYE: £424.00 NI: £170.16 Total Deductions: £1,061.84   Net Pay: £1,061.84   What HMRC says   Date                     Taxable Income              Income Tax Paid               NI 31/08/18             553.38                              110.60                                0.00 30/09/18             2,120.00                           424.00                               170.16 09/10/18.            0.00                                   0.00                                    0.00 31/12/18             1,343.62                           71.00                                  76.99 31/12/18             0.00                                    0.00                                    0.00   The payments I received  22/08/18 £182.00   05/09/2018 £412.78   12/09/2018 £116.00   29/09/2018 £1,061.84   09/11/2018 £984.63   Total £2,757.25   So as you can see they don’t match up and my problem now is I only found out it was different on HMRC after my accountant submitted my self assessment for 2018 to 2019 with what my payslip said I was paid. So now my self assessment is wrong and HMRC records are wrong. I submitted a form telling them that the company had it wrong and they just sent me a letter saying I need to contact the company.    I would really appreciate any help anyone can give me about contacting the company and getting this all sorted out.    Thanks Andrew      
    • About to read the LR Practice guide 31 - there guide to removing charges. No doubt full of legal language and probably nothing that fits my situation, but might throw something into the mix.
    • I've tried to have a look on Google Street View.  Am I right in thinking that KFC is part of a shopping centre?  So would it be the shopping centre car park you parked in?   Or have I got that wrong?!
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Hi people I need help . I have TV from bayv and been with them for over three year payed off other items ( only ever missed few payment right at beginning through misunderstanding but sorted years ago ). Due to tax credit cut we had to make list of who get payed so we pay ele gas TV licence rent council tax all at reduced rate and the rest of debt had to but on hold until we got sorted .

 

Well this week since 9am Monday we have had bayv rep at our door 2-3 times aday demanding money (£12) I told him from start what had happened but he just said so we want paying and I will come until you pay .

 

I asked not to he keeps coming at 9 am and 3 pm just as school at just over road is opening and closing shouting we own £12 ( very embarrassing ) . Well yesterday he came again 9 am told him to please leave us alone and that he is now staring to course us a lot of stress he said so I want money now I just closed door .

 

He cam back at 3 pm this time more threatening my wife was in bed as she work late nights I asked him to please stop calling he said no I asked him to leave my property he said no I said if not i will remove him and if needed with reasonable force .

 

He replayed I call the police at that my wife shouted out bedroom window to move and get in car . He the phoned someone and said me and my wife threatened to assault him ( not true total lie ) with in 5 min a seconded rep turned up and parked right across my parking bays (remember at his time lots of people about picking kids up ) there stood like mafia out said my door so I phone the police there said someone will come as his is not rite .

 

As I put phone down police came so guess he phone too . I went out and said to officer I will talk to him and him only at this he said get in side in a very horrible tone . Five minutes later the officer just walk into my house with out invite I have very small dog that love to play and like to be fussed the dog jumped at officer and he started shouting at my little dog and push her away and made a kicking motion I told him this is my house and is her home too and not to treat her like that he said he get dog section to take her away .

 

My daughter who's dog it is started to cry . So we could sort this we put dog in garden at his the officer said HE was taking my TV if we didn't pay the £12 now I said we don't have it he said well am taking TV I said he as no right to do that he said I do as I have this uniform on and can do what I like and if I want can use force and arrest me I said he can not and asked what law as been broken and what law was he using he said he dose not need any .

 

At this my got very upset and got £11.40 ( my daughter dinner money and bus fare for next two day for school ) at this the officer went out side and said if we don't pay he getting back up and if needed will force entry . I asked him what law was he using again no reply I asked this many many time with no reply . My wife came out in bits and give rep £11.40 the rep said its £ 12 or nothing at this I took money back . The officer said right am taking TV I said no you not . The bayv rep said he can take TV as we have payed less then a year on it .

 

I said no way it's over two year he went on his little computer and said opps you RIGHT at this there change tack very quick . The officer jump in van with rep and talked aw by way officer refused his name and kept moving his shoulders so could not get number properly . While all this his going on in street all the neighbours came out very imbarassing .

 

I went inside my wife asked what was the officer going to do he just laughed at her blow her kisses wink and drove off laughing . The rep move up the road and stayed there for around 15 min . This as to stop I now have no conferdance in Cleveland police and will never ever again let them in my house not that I let them in this time .

 

We are now very upset stressed and my daughter would not go out last night scared that her dog was going to be took away ( more worried them if I was getting took away lol ) .

 

Please can anyone help me with what I can do about this and if police can act in this way . Many thank people foza11.

Edited by citizenB
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In the first instance you should make a formal complaint - in writing to the company. Send to their Head/Registered office with a copy to the store.

 

It is very worrying that the police were called and their attitude to this type of call out. I would suggest you make a written complaint to the police station. They will have a record of the call out. So if you explain that the officer refused to give a name or let you see his number, but give precise details of the time/date of the incident, they should be able to work it out.

 

Have you paid more than a 1/3 rd. of the price of the television ?


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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Yes payed over two years on TV . Just had rep at door once again demanding £12 asked him to please stop . He reply I will be back later and keep coming back until we pay . Is this not harassment ? It's really get me down now .

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It is indeed, if you have paid more than a 1/3rd of cost of the item, then they will need to issue a court order to obtain possession of the item.

 

I have advised what you should do in post # 2


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Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi

While it was embarrassing for you, can you speak to your neighbours who witnessed this appalling behaviour and see if they will do a witness statement.

 

BAYV are way out of order. You tell them to leave and they must. They should have been arrested for trespass and harassment.

 

A written formal complaint to the local plod is essential. The lack of knowledge is no excuse for this copper to say they could take the TV


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Thanks for advice . I have meeting with inspector of Cleveland police at 12.30 about officer . I will let you know what he says . Send letter to bayv later.

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Payed over £1000 on TV . Thank you for your help . Foza11

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I can personally vouch for BAYV corporate poster and, indeed Elaine...

 

The police were/are way out of order and this needs sorting ASAP...

 

This kind of thing with police and bailiffs is, sadly, very common and needs to be taken to the highest levels and addressed nationally...

 

I will write a short article and post a link here as soon as possible...

 

In addendum - The police may well have acted on the call from the BAYV rep. if he called first. Again, this is very common practice and very unfair but they will try and say that the rep. said he was threatened and they acted on that call on a first come first serve basis...

Edited by babybear39
Missed a bit...

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

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I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

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The OP has not come back to update us!

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The OP has not come back to update us!

 

Such a shame because we can help get this sorted :(


"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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hello, i hope that you sort out your situation with BAYV soon.

 

it is interesting for me to read that you have been accused of assault. this week, a BAYV representative called at my home and also accused me of assaulting him!

 

if you can, please post an update to your problems, what you did etc... good luck in dealing with this BAYV


If I've given you advice, then it is just my thoughts / opinions - doesn't mean I am right!

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