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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi all,

 

I have recently had several weeks of sick leave, that were backed by a 'fit note' from my GP. Upon return to work, my employer requested a GP report, which I approved. After signing the relevant forms, I thought no more of it and awaited a follow-up with my employer after they had the info they needed from the GP.

 

Fast forward a few weeks and my boss and an external HR consultant (I work in a small company, so we have no HR team/person) called me into a meeting, in which they said that they had spoken with my GP (or the surgery) several times, to check if they had received the request to provide the info needed and whether I had been to the surgery to give the final authorisation to my GP (which I did not know I had to do). They then said that upon doing this, they were informed that I had ignored numerous calls and requests to visit my GP and therefore appeared to be blocking the release of the form. My employer did not believe me when I explained that I had no knowledge of this and had received no contact from the GP (which was true).

 

I did go to see my GP last night to give the authorisation and he categorically stated that under no circumstances would he, or the surgery speak with my employer about the form or tell them about any contact or attempted contact with me, as this is confidential information and therefore illegal. This has obviously led me to believe that my employer is lying/exaggerating the truth in an attempt to try and pin a lie/falsehood on me (they were not happy about my sick leave, but as it is backed up by my GP, cannot do anything about it - other than put me on SSP, which they have).

 

I guess my main questions are:

 

1) What should I do about this apparent lie/exaggeration by my employer?

2) If they have contacted the GP attempting to find out confidential information, are they in the wrong/is this illegal?

3) After being backed by my GP and the forthcoming information etc. can my employer do anything along the lines of giving me warnings/sacking me etc?

 

Thanks so much to anyone that takes the time to read/reply and sorry for the essay!!

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1.Can you get a grievance in to your employers head office?

2. Not illegal. Your doc will never give out personal medical records.

3. You have to tread carefully here as you would need evidence to support a complaint and if you have been employed less than 2 years, they can dismiss you for pretty much any reason they want.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thanks for the reply.

 

1. Your link isn't working for me - it just loads back into the main forum page.

2. OK, thanks for clarifying!

3. I've been here close to 3 years - am I therefore fairly safe (or at least safer!)?

 

Thanks again :)

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DOnt worry about the link. This forum automatically makes certain words into a link.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Medical Records are solely for your eyes only (Unless a General Care Summary is created which is used for treating you or of course you are seeing a doctor)

 

For the company to try and do this i would imagine that there is something behind it.

I think the way around it is to start from scratch with it... Build up the facts in a meeting with the HR consultant and also the manager concerned.

 

Dont drag your heels (and its good that you went straight to the surgery to sort this out) and this should hopefully disappear.

You need to ask the HR consultant if the amount of time youve had off exceeds the companies "Trigger Factors" for employee health / productivity :)

 

If it does then they have grounds to investigate it however if it doesnt then it could be the start to something more sinister :)

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Please obtain a copy of your company's attendance/ absence management policy - that should tell you what you need to know.

 

you CAN be disciplined even for genuine illness - but you need to exceed the trigger points in the policy.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hello there.

 

Have you signed a form to authorise your GP to release information about your condition. Unless things have changed recently, a GP can answer some questions about your current condition, but not your whole medical history. And I think I'm right in saying that you can see a copy of the report before it's sent and discuss anything you're not happy with.

 

I can't find anything online, but I believe it's covered by the Access to Medical Records Act 1994.

 

I'm sure the forum guys will correct me if I'm wrong. :)

 

My best, HB

Illegitimi non carborundum

 

 

 

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I bet that your employer doesnt know what they have asked for and how to ask for the correct information in the correct manner and have got grumpy because they havent been told they werent going about things in the right way. Your GP is right that they cant hand over the information and can only do so with your consent and then to another medical professional. They should have asked for a statement, included a consent form and asked the GP how much it would cost them as these things are not free. I bet the HR consultant is the reason why things have gone awry, they did the usual of breezong in, creating chaos and leaving someone else to sort out the mess..

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Hello there.

 

Have you signed a form to authorise your GP to release information about your condition. Unless things have changed recently, a GP can answer some questions about your current condition, but not your whole medical history. And I think I'm right in saying that you can see a copy of the report before it's sent and discuss anything you're not happy with.

 

I can't find anything online, but I believe it's covered by the Access to Medical Records Act 1994.

 

I'm sure the forum guys will correct me if I'm wrong. :)

 

My best, HB

 

 

That is totally correct

 

Medical reports about you

 

The Access to Medical Reports Act 1988 states that your employer cannot ask your GP for a medical report on you without your knowledge and consent. You do not have to give your consent. If you do agree, you can ask to see the doctor’s report before it is sent to your employer. Your doctor must wait 21 days before sending it, to allow you time to see it.

You may ask, in writing, for the report to be amended if you feel it is incorrect or misleading. Your doctor can agree to amend the report. If they don’t agree, they must attach a note of your views and explain why they won't change it.

If you’re still unhappy with the report, you have the right to stop it being sent to your employer.

However, if you stop a medical report being sent to a new employer, you should be aware that they may not be able to employ you if, for example, an occupational health assessment is part of their recruitment procedure.

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Putting the disciplinary to one side for a moment, the company do have a duty of care. Depending on the nature of your illness maybe that want to know if it could reappear and is anything at work a trigger factor. This could be a mental health problem , a bad back from sitting in a badly designed chair , RSI, the list goes on.

Any opinion I give is from personal experience .

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