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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Stoptober 2013 - helping you to quit smoking


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During October 2013, thousands of people across England are taking part in Stoptober - a new, exciting 28 day challenge to stop smoking.

 

There's lots of free support to help you along the way - and the great news is that by stopping smoking for 28 days, you are five times more likely to stay smokefree!

 

Stoptober support is available as an online/smartphone app, a Stoptober pack, a 28 day stop smoking text support programme and support via the Smokefree Facebook page.

 

The Stoptober pack is a pack for smokers with facts, tips and tools to support them through the 28 days of Stoptober. The pack contains information on preparing to stop smoking, along with day-to-day support to help them through the 28 days.

 

Smokers will be able to order their Smokefree Kit online from:

www.smokefree.nhs.uk/stoptober

 

 

Stoptober – England and Wales’ mass 28-day stop smoking challenge – is back following its huge success last year, which saw 160,000 people successfully complete the challenge.

 

The campaign is launched by Public Health England (PHE) as new research shows the extra years of life that can be gained by giving up smoking and staying smokefree . Someone who quits smoking for Stoptober, and doesn’t smoke again, could gain an extra 7 days of life, every 28 days, for the rest of their life.

 

Along with the health benefits, stopping will save the average smoker over £150 a month and almost £2,000 a year. During last year’s Stoptober campaign, a staggering £25 million was saved by the 160,000 people from not buying cigarettes.

 

Over 8 million people in England smoke and it remains the nation’s biggest killer, with half of long-term smokers dying prematurely from a smoking-related disease. Research shows that those who stop smoking for 28 days are 5 times more likely to stay smokefree and Stoptober’s ambition is to help smokers achieve this goal.

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