Debt_Mountain vs CitiFinancial PPI

[debt_mountain]

Well heres another one I have dug up some info on.

 

I had some loans with them a few years ago, got 1 then increased with another and so on. Again I can remember them forcing me to take the PPI or I wouldn't get the loan.

 

I have sent a letter to my branch just telling them to get the paperwork ready as I have sent a CCA to head office asking for copies of the agreements.

 

Tick Tock, Tick Tock.

 

I am guessing this will be a biggy. They were true sharks this lot.

[nalin73]

Hi

 

Yes this is exactly what happened to me with Associate/Citiloans. Had a sizeable loan with them and they forced me to take out PPI otherwise wouldn't get the loan. Am going to proceed with the DPA letter and see what goes from there. I think they charged me near 1000.00 for PPI that I never used even though I was made redundant!!

 

Sharks...the lot of them!

[Gingi1]

Question for you - when you re-finance a loan are they supposed to give you back some of the interest from the first loan?

 

I had a loan for 5 years and re-financed it after three, but they did not re-calculate the interest, therefore they earnt the interest for the loan of five years, when I only had it for three and then the new interest on the new loan. Is that right?

[nalin73]

Yes I believe you are correct. Same thing happened to me. Re-financing existing amount (which is made up of the monthly instalments) then adding an advance plus the PPI. They are meant to confuse poor customers.

 

Whats so tragic was that I went to get a loan to clear my existing credit card debt....only to find out later that the interest rate I was paying to citiloan was HIGHER than the highest credit card interest rate I was paying!!! DOH! Wont be making that mistake again! Did they point that out to me when signing the agreement? Hell NO!

 

They are cheeky sods who will try and wring every penny out of you. Best bet is to request complete set of statements from them from day 1. (I haven't even started to set the ball rolling due to other 'wars' I having going on with other companies! lol!)

 

Would be good if we could start a new/separate thread/forum just for citifinacial loans? Judging by the hassle people are having with citicards (me included) we need to unite against them as they are not going to make it easier for us.

 

I paid off my citiloan 2 years back. They chatged me close to 1000.00 for the ppi. Its this I want to get back as they mis-sold it to me.

 

Lets go get them...however long it takes....Sharks and I hope they get massively fined by the FSA!

[nikkiandmidgets]

Yeah same happened to me too - think it was just the two loans with them but when I tried to say I didnt want PPI they then said I couldnt have the loans without it. When I said it was too expensive they came back with a lower PPI on one of the loans but I needed the money, was in their branch and knew I would get the money there and then. With one of the loans I tried to change my mind after I had signed it and they told me I couldnt cos I did it on their premises. I think thats a stupid law as I personally needed the money and they talked me into it, when I would have been cheaper trying someone else, even with my credit history. Everytime they phone you and see how you are doing they offer you a top up and they always tell you to 'pop in past the branch' No wonder! Seems like you sign away a lot of your rights that way!

 

Am away to draft up my cca and SAR to them for the loans - thought I had already done it but doesnt look like it from my files\records! Hopefully will post if by end of week.

[nalin73]

Well heres another one I have dug up some info on.

 

I had some loans with them a few years ago, got 1 then increased with another and so on. Again I can remember them forcing me to take the PPI or I wouldn't get the loan.

 

I have sent a letter to my branch just telling them to get the paperwork ready as I have sent a CCA to head office asking for copies of the agreements.

 

Tick Tock, Tick Tock.

 

I am guessing this will be a biggy. They were true sharks this lot.

 

Do you know where I can get the address of who to write to? Is is the complaints officer at citifinancial in salford? Cheers

[debt_mountain]

Hi,

 

I sent it to the registered adress on Companies House,

 

Citi Financial

87 Castle Street,

Reading,

Berkshire

RG1 7DX

and also a copy to my local branch

[debt_mountain]

LBA sent, 10 days to go. No communication whatsoever.

[debt_mountain]

Sent Citi my CCA request but no reply within 14 days.

 

Part way into ythe 14 days I sent them a prelim asking for my PPIs back on 3 loans, stated I could not supply the figures as I have not received the agreements but gave them the agreement numbers.

 

And early this week have sent them an LBA for the estimated amount as they still haven't sent agreements or any communications.

 

They have til tuesday next week,

 

But today I called the customer help(less) line and after they put me on hold for 2 x 10 minute periods they came back and said they could not find 2 of my agreements and the 3rd I could get from my local office. They are putiting this in writing.

 

Oh goodie. I am now going to have to read up more about what I do if they don't have an agreement....I think I have read stuff about getting all interest back. Nice!!! more homework.

 

ps, I loved phoning my local office and speaking to the manager who was very "distant" and just kept saying that the legal team were in constant communication with the branch.

 

I got a number for their legal department 0118 956 2423 & Customer Liason team 0800 0156 609

[Boo82]

QUERY??

 

I have a loan with citifinacial i have actually defaulted on it and am paying VIA a DMP with the CCCS i have recently had a statement and they have been charging been £10 a month for two years can i go through the same process to reclaim these charges i just want it offset against my loan really as i'm getting no where paying it off! do i put in the letter that i'd like it taken off my balance or am i stuck with tha charges until i pay the loan off?? any help appreciated

[debt_mountain]

QUERY??

 

I have a loan with citifinacial i have actually defaulted on it and am paying VIA a DMP with the CCCS i have recently had a statement and they have been charging been £10 a month for two years can i go through the same process to reclaim these charges i just want it offset against my loan really as i'm getting no where paying it off! do i put in the letter that i'd like it taken off my balance or am i stuck with tha charges until i pay the loan off?? any help appreciated

yes, you can claim your money back and have it put against the balance. I would also checkout the PPI if you took it as it was probably made a condition of you taking the loan and if it was then it was unlawful and you can claim it back. All of it from day 1 inc the APR they charged you.

 

Good luck. Let me know if you want the details I have sent to them in my letters climing my PPI back. I have calculated over the last 8 years they have raped me for over £25000, yes £25k:eek: I am going after every single penny, then after that I will make them recalculate my settlement figures and after that I will go for my unlawful fees. Oh goodie.

[Boo82]

Nice one!! Think i'll start with the charges first baby steps for me i'm new to this game anything to get the debt down i'll be keepin my eye on your progress though and probably be asking for help from time to time if thats ok? Good Luck!! - there interest rates are extortionate as well lets get em:D