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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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Kwik-Fit Aldershot MOT standards


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Where do i start. Took my car in for MOT on 10/09, it passed which surprised me. This car is used by my daughter, so I need it to be road-legal.

 

The car arrived at 10:50, I left at 11:40. That is 50 minutes that the car was there. For 30 minutes of this 50 minutes, I was sat in the customer reception looking at the car sitting in the customer car park. So a supposed 45 minute MOT was completed in 20 minutes. Not bad going.

 

3 Advisories:

1. wipers in poor condition

2. general underbody corrosion

3. front exhaust blowing slightly

 

I knew the front tyres were questionable, so I stopped off at your Farnborough garage to check. Didn't tell them where I had come from. He told me that both fronts are barely legal, uneven wear and cracking on the outer wall - these are the original tyres, so 11 years old. Told him that they had just passed the MOT, without even an advisory, and he couldn't believe it. One of the rear tyres was also flat with a nail in it - I know this tyre has had a slow puncture for some time so this isn't new.

 

One of the front wipers was actually split - this is a failure.

 

Because of the corrosion, I took the car to my mechanic. We did a quick check of the car. Below are his findings:

 

1. front near-side side-light not working

2. front off-side wiper split

3. rear near-side tyre flat (10psi) with a nail embedded

4. both front tyres 1mm of tried, both un-even wear and cracking on outer wall

5. rear off-side wheel bearing noisy

6. off-side swivell housing deteriorating

7. 2 exhaust brackets snapped off - his 10 year son spotted this first whilst standing 5 feet away

8. downpipe corroded

9. corrosion on rear brake pipes

10. dampness around brake servo's

 

The underbody corrosion that was mentioned, we couldn't find it. Not even a hint.

 

In his opinion, the MOT provided by Kwik-Fit Aldershot isn't worth the piece of paper that it is printed on. He doesn't even believe that the car was put onto a ramp.

 

Not that I expect much to happen from this, the only cars I will be taking to Kwik-Fit for an MOT will be any wrecks that should really be put to salvage

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Look at it this way. You have passed the MOT with only advisories. Had it been done properly, you would have had a fail, plus details of everything that failed on the sheet, and having to pay now to get them all put right before you could have got the car back on the road.

As it is, you have the MOT pass and you can then fix the other things to get the car satisfactory.

I agree that Kwikfit have done a below standard job but it has worked to your advantage this time. Another time you will fail when perhaps a different MOT station would have passed you . Swings and roundabouts.

 

Does not sound like Kwikfit as they are usually pretty quick [or kwik] to extract as much money as possible.

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I'm glad it passed, but if my daughter gets stopped today she would most likely be fined to two dodgy tryes which weren't even put down as advisories. The car is spending tomorrow with my mechanic to get most of the issue rectified, but if an MOT is supposed to state the your car is roadworthy at the time of the MOT, Kwik-Fit has totally failed in this.

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Hi there,

 

We're sorry to hear about your recent experience at Kwik Fit. If you haven't already been in touch with us please e-mail [email protected] with the vehicle registration number and we will look into this for you.

 

Kind regards,

 

Kwik Fit Customer Service

[email protected]

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Hi James,

 

We have received this and it has been logged and sent on to an area manager for investigation. Please be aware that it may take up to 3 business days for the area manager to get back in touch with you regarding this.

 

Kind regards,

 

Kwik Fit Customer Service

[email protected]

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I'm glad it passed, but if my daughter gets stopped today she would most likely be fined to two dodgy tryes which weren't even put down as advisories. The car is spending tomorrow with my mechanic to get most of the issue rectified, but if an MOT is supposed to state the your car is roadworthy at the time of the MOT, Kwik-Fit has totally failed in this.

 

You could always ask your daughter not to drive the car until the - almost - defective parts have been replaced.

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One of the front wipers was actually split - this is a failure.

 

No, it's not a failure.

 

A MOT is does not mean that the car is roadworthy, it's just a check that in the opinion of the tester that the items tested meet the minimum standard. There are lots of non testable items which can (if defective) make car unfit for the road.

 

Measuring tread depths on tyres isn't as straight forward as you think as any grooves not cut as deep as those containing the wear bar indicators aren't considered as part of the tread and measurements can only be taken within the centre three quarters.

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