i was up front and received a default !

[mooshy]

Ordered a dyson from Kays catolugue about 5 months ago.

E mailed kays a month ago to say i hadn`t received a bill and was worried that i should have contacted them sooner and would now owe a whole lot at once.

Had lovely e mail to confirm that had my old address on file and yes i did owe £144.00.They would send me a bill in next few fays.

I then received the bill follwed by a default notice from their debt coll. agency !

Wish i had kept my mouth shut !

Waste of time talking to Kays.

Any ideas anyone

[buzby]

Had you received the Dyson?

[mooshy]

Yes i received the dyson.They said they had my new address for delivery but not for sending the bill-have paid in full btw

[buzby]

What you should do now is contact Kays by letter, confirming that they have received payment and noting that it was unfortunate their ordering system did not equate the new delivery address for the Dyson to be your new contact address, but seeking their assurance that their error will not result in your being penalised with a credit file default, and seek their assurance that this is not the case. See what they say, and then take it from there!