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    • The problem is that each time you have given them notice, you have then continued which effectively nullifies the notice. I agree that you have given them enough notice – but each time the notice is effectively cancelled because you continue not standing by your word. I hope you can start to see that when you state a position and then you move the position, you simply lose credibility and effectively you have to begin again. You need to put everything beyond doubt and so you should send the letter which I've suggested.  If you have some partner or someone who was also getting involved then I think that you had better make sure that you are communicating well with each other and that it is agreed that somebody is taking the lead. Otherwise, the left hand will not know what the right hand is doing and it will only be when you find yourself in court and defending a claim for an administrative fee or a council contract that it then comes back to bite you in the bum – both of your bums.. You must give notice in order to protect your position. Very sorry, but the letter which was sent was reckless. Send a letter which I have suggested giving seven days notice and a 14 day backstop for completing the work. Of course there was always one danger and that is that you could give notice, they then start the work within the notice period – and then it starts to dawdle along and take too long. However, giving them 14 day backstop to actually have the work completed should protect your position. Send the letter now. Also calculate if you are within 120 days of the date that you made the payment on your debit card – and if you did then begin a chargeback with your bank. If it's longer than 120 days then you will be able to do the chargeback and then maybe the best thing to do is to write it off – unless they decide to see you and in that case you can make a counterclaim.     This is all very well, but once again you state a position and then you don't follow it through. How can anyone take you seriously?
    • Lookinforinfo, these are two separate letters for two separate tickets, one 07.02.19 and one 03.08.19.   karel, I've added the post code to the thread title to identify the car park better.  It would be helpful if you could edit the sticky, you don't know when the NTKs arrived as you never received them.   The good news is that these debt collectors have no power so you can sit back, relax and ignore their drivel.   In the long term though you might want to consider sending a SAR to Horizon to find out what they originally sent and maybe work out why you never received it.
    • Just in addition, in the beginning we made it very clear we didn't want the work carried out during Autumn and winter, we have a young child at home and are not prepared to put his health at risk.. Also as we had said, to go beyond the specified dates is not feasible as one of the builders has already returned home and the other one has already stayed longer than planned so to start it now wouldn't be an option.
    • it's not a violation, it's a speculative invoice for breaking some imaginary contract the driver made with ECP by driving onto the land.   Enterprise are breaking contract law by charging you £35 as they did not enter into the contract the £35 is a penalty admin and as such is unlawful .   pers i'd go do a chargeback to your bank. they have no legal right to charge anything. all they are required to do is inform the PPC of the ID of tthe driver...you that does not cost £35!! more like 50p    
    • In connection to the following ?    
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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A month ago I stole £12 of make up from Boots and was issued a fine through RLP which i have paid.

 

I was told at the time that the police wouldn't be involved

but they rang me up today saying that i needed to come into the station but i won't be taken to court.

I am 17.

 

What will happen and why have they been informed?

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Hi and welcome to CAG. Sorry you were missed.

 

It's a shame you didn't find CAG before you paid RLP but hey ho, the deed is now done.

 

If the police are saying they are not considering court action, the only thing I can think of is that they may be wanting to issue you with a caution. This isn't recorded as a criminal offence but it would show (I think) on a CRB check.

 

Hold fire for other opinions. If they actually arrest you and try to interview you, you have the right to be legally represented. The police should make you aware of this. If you choose not to have a brief during any interview, you have the right to stop the interview and ask for one.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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RLP have nothing to do with this. You just gave money to a private company for absolutely no reason at all. THe police action would have been decided by the shop. RLp push their greedy noses in and blackmail you into giving them money. Which you did.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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I agree with Silverfox - you may well end up being given a caution - and they may also be looking to question you about whether you might have done this before - have you perhaps been caught acting suspiciously elsewhere?

 

I also agree wholeheartedly with the comments about paying RLP - they set themselves up as a parallel justice system, but in reality they have no such legal standing and in paying them you simply legitimise their rather shady business model.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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I think that most people believe that they are dealing with RLP instead of the matter being reported to the police

(although I'm sure that RLP will claim that they can demand money even after a court has been involved).

 

What will it do to RLP's operating model if people hear about paying RLP and then the store reports the person to the police

(especially if they were told that the police would not be involved at the time).

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The correct way of dealing with this is for the Police to be involved and upon a successful conviction after all of the evidence is considered, the retailer awarded compensation as determined by the Court. If the matter does not proceed to a prosecution, or if compensation is not granted, then the matter rests. There should be no place whatsoever for a vigilante organisation to take a second bite of the cherry and to attempt to either bypass the legal process, or to demand money over and above what is determined by due process and awarded by a criminal Court in possession of the facts.

 

Of course in this case RLP should not be allowed to even chance their arm and I would suggest that to do so whilst there is police involvement (and presumably consideration of criminal proceedings) is a gross abuse of the legal process.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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The problem with RLP is that jackie ( the owner) thinks she is part of the legal process. She has already ignored court decisions, and thinks court 'results' do not apply to her or her company. There are many instances of that.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Just checked their site. There are an abnormally large amount of factual errors in the information she gives to people.

 

Also, http://www.lossprevention.co.uk/advice/critics.aspx?page=8

 

and http://www.lossprevention.co.uk/advice/advicepage.aspx?page=5 click what to do if you disagree you are liable. Seems she thinks everyone is liable.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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A month ago I stole £12 of make up from Boots and was issued a fine through RLP which i have paid.

 

I was told at the time that the police wouldn't be involved

but they rang me up today saying that i needed to come into the station but i won't be taken to court.

I am 17.

 

What will happen and why have they been informed?

 

how did you pay?

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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The problem with RLP is that jackie ( the owner) thinks she is part of the legal process. She has already ignored court decisions, and thinks court 'results' do not apply to her or her company. There are many instances of that.

I've heard the owner is forgetful, but what makes you say she thinks she's part of the legal process?

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Read the forums CRblogger. You'll soon see. Also check up the history of the case last year in oxford, and what she did afterwards.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Thanks, I was following the oxford case in these forums up to about a week afterwards. That's when she hit one of the defendants' victorious solicitors with a libel writ from Schillings, that own goal was all over Private Eye! But if there's anything else she did afterwards, can you point me at a specific thread/page?

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Read some of the threads where people have posted letters that have been received - the woman is a piece of work and seems to make up the law to suit herself!

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Read some of the threads where people have posted letters that have been received - the woman is a piece of work and seems to make up the law to suit herself!

Well, so do government and large companies and the police. What marks her out as worse than them?

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Your replies are slightly suspicious. More so given that 5 mins of searching this forum and other consumer forums will bring up a whole wealth of info.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Well, so do government and large companies and the police. What marks her out as worse than them?

 

That may well be the case, but those agencies don't often trawl through this forum and copy/paste an OP's thread into a letter aimed at making the person feel that they are being stalked. Neither (so far at least) have correspondents received too many letters from the government, large companies or police making outrageous claims that CAG is the subject of a criminal investigation. As for the rest - do some reading.

 

You are in danger of appearing to be an apologist for Ms Lambert. Forgive the suspicion if you are not, but her staff do like to engage in a little forum banter and misinformation from time time, so you wouldn't be the first.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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That may well be the case, but those agencies don't often trawl through this forum and copy/paste an OP's thread into a letter aimed at making the person feel that they are being stalked. Neither (so far at least) have correspondents received too many letters from the government, large companies or police making outrageous claims that CAG is the subject of a criminal investigation. As for the rest - do some reading.

 

You are in danger of appearing to be an apologist for Ms Lambert. Forgive the suspicion if you are not, but her staff do like to engage in a little forum banter and misinformation from time time, so you wouldn't be the first.

 

Thanks for the warning:jaw:, a most monstrous accusation. I was playing devil's advocate and was genuinely curious. Actually now that you mention it I do remember that stuff. In the terms you've set out, I appreciate that false accusations as to this site as to being criminally investigated would send a frisson of fear through everyone (doubtless the intention) and in the end result in blowback - a justified permanent hatred of people who undermine the law and everything for which it stands.

 

In mitigation, I'm afraid I was far more exercised at the time by the BWB episode as an example of gross cheek. Barristers and solicitors parade their reported cases like trophies, especially as most solicitors go a whole career without one, so it was hilarious (in an insane Kafka-esque way) when she tried to stick BWB for doing... exactly what all lawyers do. A defamation judge, even the generous ones like Eady, after reading the papers might be irresistibly tempted to utter the killer words: "Counsel: why are we here?"

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