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    • I agree with the what you say.   However from prospect of an honest client what can be done?   They were contacted in time, to tell them the food is crap. they wanted the investigations team to look into it and they asked for photos.   today they are saying T&C 6 says its between you and the resturant.   aka we got the commsion they got the money and you can fork off.   i can fork off yes. however i want to do something about it. this is crona, not worked..... march. things are tight.    
    • As has already been said here, whether it takes five minutes or longer, the case will be closed in your favour. Enforcement is going to be a completely different issue. When do you issue your claim? Have you drafted the particulars yet? You may want to post them up here so we can have a look and comment before you actually issue the claim
    • I would like to think not too, hindsight is a wonderful thing, and I did say before had this all been done in a face to face situation I wouldn't be in this current predicament. I mentioned that he said after his first initial call to me about the clutch/strut needing replaced however the car requires a completely new paint job and stripping of the 'wrap' (actually a badly attempted effort at spraying with a plasti dip paint) which wasn't apparent in any of the pictures, nor did he mention it. However, even this doesn't come into it with the 14 days to cancel as no reason has to be given.    I'm hopeful that it if goes before a judge and the fact it was sold on a trade sales invoice will be case closed in my favour in under 5 minutes. 
    • Well, perhaps pointing that out in the first place was a tad sarcastic, so, I generally reply to sarcasm with sarcasm.    Bottom line is, the reason distance sales open more avenues for a consumerrights etc is because people get duped by dodgy traders rather frequently.       I believe your own first response was, good luck with the 12 months extension, which is already in my favour, so a bit more savvy in knowing what you're talking about before you responded would maybe have prevented me from pointing out that yes, I do indeed have the 12 months extension.   My apologies you said it should be interesting. .. goodness knows what you meant by that.
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
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      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

New sc@m targets the elderly - *Vishing*


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I was recently made aware of an attempt by fraudsters to obtain my relatives debit card details. MR is over 70 years old.

 

The call came one Saturday night at about 9pm and he used MR's name. The caller identified himself as a detective at Paddington Green police station and said they had apprehended someone on suspicion of debit card fraud.

 

He asked that MR check to see if he still had his debit card in his possession. He confirmed that he did.

 

The caller said he suspected MR's card had been, or was about to be, cloned but he needed to verify this by confirming the card account number.

 

Luckily, MR smelled a rat for various reasons and said his card was for a NatWest a/c which was untrue. The caller said, "Yes, that's the one." and tried to get MR to give the card details so he could avoid his a/c being emptied.

 

When MR asked a few more questions, the caller passed the phone to someone else who continued to try and reassure MR that they were genuine police but they needed to act quickly to avoid MR losing his money.

 

They obviously felt they were not going to get MR to fall for it and said they'd make enquiries and call back. They never did.

 

This topic has been the subject of various reports in the media recently and the sc@m has been labelled VISHING, short for Voice Phishing.

 

The Daily Telegraph reported the matter last Saturday - https://www.google.com/url?q=http://www.telegraph.co.uk/finance/personalfinance/10269196/Elderly-hit-by-new-telephone-[problem].html&sa=U&ei=W_QoUtSrAYap4gTLioHABw&ved=0CAcQFjAA&client=internal-uds-cse&usg=AFQjCNG-Rku_cMOvrlnlz8nJkc4QfnvoMw

 

It may be wise to warn elderly relatives that they should speak to someone they know and trust before giving out any details. The press reports that many folk have had money taken and accounts emptied as a result of this tactic. :-(

 

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