@britishgashelp British [Scottish] Gas & Warrant of Entry - re unpaid electric bill **RESOLVED**

[eforegg]

I wonder if anyone can offer advice in my situation.

 

Separated in January of this year and moved into rented accomodation with my 2 young sons.

 

Its a struggle financially and emotionally and

 

as a result I've put off and put off paying the electricity (there is no gas)

 

Long story short - despite intending to deal with it I havent.

 

I received a letter a couple of weeks ago talking about applying for Warrant of Entry on 5 September.

 

I waited till pay day (yesterday) and called them to explain I couldnt pay the full bill £262

however could pay £100 and set up a direct debit for £100 per month to clear the debt and for future bills.

 

I was told it was now too late and I would now have to clear the full debt

or else they would be enforcing the warrant of entry on 5th.

 

I recognise this is my own fault and buried my head in the sand for too long,

 

however now that I feel a bit more like me, I'm trying to resolve this issue.

 

Not keen on having a pre paid meter, given how expensive they appear to be and the inconvenience (theres not a local pay point) especially having kids.

 

I've emailed there complaints as I figured that would be quicker than customer service, but guess it'll be next week before they respond.

 

If anyone has any experience of this type of scenario, I'd appreciate any guidance.

 

Thanks

 

J

[Consumer dude]

Why are they forcing entry if you have no gas..

[eforegg]

They are the electricity supplier. Its technically Scottish Gas as I live in Scotland however Scottish Gas, British Gas, one and the same

[Consumer dude]

I think I understand that. Had you had previous letters regarding this. They haven't applied for the warrant yet then ? and if that is the case they can't enforce it yet, is this true ?

[dx100uk]

this situation should be redeemable under your terms

 

can I give a little tip

 

forget the operators on main number.

 

give this number a call.

 

its the smartmeter team

 

they are very good

 

08009806121

 

just explain, sorry if its the wrong number etc etc

 

and tell your story

 

dx

[eforegg]

This was the first letter I had received. When I called yesterday they say they have applied for the warrant and it has been granted.

 

At the end of the day i appreciate this is my own fault, done the one thing your advised not to do, and ignore debt and hide. Its quite probably all too late to expect any flexibility

[eforegg]

Incidently consumer dude and dx100uk, thanks for time on this matter, really appreciated.

[dx100uk]

phone that number!

 

travelled this road twice now

 

they'll sort it out

 

if you've got any 'special' circumstances

 

play on those [young kids messy separation

 

they'll mark the account with regard to 'taking special care when escalating things'

 

dx

[eforegg]

Just to let folks know. Phoned the number as advised by dx100uk and get a decent result. Basically accepted my offer so things are on a more even keel.

 

Thanks again for all the help

[dx100uk]

there you go

 

glad t help