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OFT Debt Collection Guidance and Energy Companies


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Hello,

 

I have a general question about debt collection standards by electricity providers...

 

The OFT provides guidance on debt collection which seems to only relate to debts collected under the Consumer Credit Act. Debts arising from the supply of electricity seem to be exempt from the act. So my question is, does anyone know whether there are any other acts of law or authoritative guidance regarding debt collection standards for electricity accounts?

 

Kindest Regards

 

FFP

My Background: I am not legally trained so the advice I offer is as a result of my experiences in business and being dragged through a bankruptcy process by a leading London law firm over a debt that turned out to be false. I won as a litigant in person :-)

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Energy companis provide a service agreement

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Thanks for the response:

 

Energy companis provide a service agreement

 

Not always - energy companies can apply a "deemed contract" if no specific contract exists.

 

An example - the OFT guidance "considered to be oppressive and an unfair or improper practice” by “ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make demands for payment without providing clear justification and/or evidence as to why the claims are not valid”.

 

...but that theoretically doesn't apply to electricity companies so my question is if any other law or guidance does apply?

 

FFP

My Background: I am not legally trained so the advice I offer is as a result of my experiences in business and being dragged through a bankruptcy process by a leading London law firm over a debt that turned out to be false. I won as a litigant in person :-)

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In general ( read 99% of the time) they are considered service agreements and not credit agreements and therefore dont come under the CCA.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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tell us the story please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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tell us the story please

 

dx

 

It's related to a case where British Gas sent a large number of bills to a recipient who is not liable for the account.In fact the recipient is not even a British Gas customer! British Gas generally ignored the many disputes about the bills.

 

If this were a CCA debt, one could quote the OFT guidelines to demonstrate that what BG were doing (by not dealing with the dispute) constituted unfair trading. So I was looking for some industry guidance or other trading guidance etc that could be used to counter BG's position that they "thought" the recipient was liable, so it was fine for them to chase payment.

 

FFP

My Background: I am not legally trained so the advice I offer is as a result of my experiences in business and being dragged through a bankruptcy process by a leading London law firm over a debt that turned out to be false. I won as a litigant in person :-)

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The ombudsman won't touch it because the complaint has been going on for more than nine months.

FFP

My Background: I am not legally trained so the advice I offer is as a result of my experiences in business and being dragged through a bankruptcy process by a leading London law firm over a debt that turned out to be false. I won as a litigant in person :-)

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