FCA Force Banks to set £1.3b CPP Mis-selling fund

[dx100uk]

http://www.bbc.co.uk/news/business-23791252

[dx100uk]

http://uk.news.yahoo.com/millions-share-1-3bn-bank-compensation-061713450.html

[citizenB]

 

The new financial markets regulator said that the affected customers could expect to receive letters from CPP from 29 August 2013, explaining how to claim compensation.

 

Ok, so the FCA is requiring the Banks involved to write to their customers. The FSA required the same banks to write to PPI victims as well, we have only seen a handful of customers mention they have been contacted regarding that.

 

Will the destruction policy of some banks mean that some customers wont be advised because their records have been destroyed ?

[Michael Browne]

CPP mis-selling: what you need to know

 

Card providers have agreed to compensate customers who were sold policies between 2005 and 2011.

 

Here are the key facts:

 

http://www.theguardian.com/money/2013/aug/22/cpp-compensation-what-need-know

[citizenB]

So customers need to vote, I guess we need to get the message out there

[questioner]

When oh when are we finally going to see corrupt bankers properly jailed? Can we vote on that point and trust democratic mandate to get 'em all banged up?

 

Edited August 23, 2013 by questioner

[wildm]

The number to ring the BBC gave out this morning is void what is the number?????????????

[dx100uk]

good

writing ONLY

 

you need a paper trail!!

 

dx

[wildm]

not according to the man on tv.........circa 6.15am this morning.

[dx100uk]

there are now several other thread on this

 

you need to read them

 

many people will be unable [or blocked] from reclaiming

 

esp if before 2005

 

paper trail is the key here

 

dx

[MaisyMouse]

I have received a letter this morning from CPP direct (with a unique Reference number and policy number) suggesting I 'may' have used their services, and that I need do nothing now.

 

The foot of the letter gives a number of possible reasons why they have written, all to do with card protection, followed by a 'scheme of arrangement' over potential compensation payout.

 

Should I heed their advice to do nothing, or start trawling back through a decade of old card applications, many of which will have been thrown out during two house moves, or deemed more useful to start the wood-stove on cold evenings ?

[dx100uk]

I've got the asme

so has the mrs.

 

I know ours are well pre 2005

so no dice I expect.

 

pers i'm gonna wait.

 

you could start looking.

 

but as the letter is just a 'heads up'

 

I certainly cant tell which of my cards it is with

that they are talking about

I know I've 3 with it

 

and the mrs has 2

 

as they are not being 'specific' upon what card it is

 

I cant see we can do anything yet?

 

dx

[MaisyMouse]

Thanks

 

Who set the 2005 cut-off, and is this nothing more than damage limitation ?

[dx100uk]

BBC link post 4

 

 

dx

[Michael Browne]

If you bought a CPP policy, whether direct or via a bank, in 2005 or later, you will soon get a series of letters outlining the plan.

 

The first letter sent around the end of August merely has information about the refund scheme.

 

The second letter, sent in the autumn, is the important one.

 

Oddly, this will ask you to vote for the scheme.

A majority will have to vote in favour of the scheme for it to happen. The High Court will then be asked to approve it.

 

The FCA says: "Of the customers who vote, a majority will need to vote in favour of the scheme for this to happen." In other words, if 95% of people don't bother to vote, but the 5% who do vote more in favour than against, then it is approved.

[citizenB]

I suspect they are hoping that apathy will play a part and people don't respond !

[siriusb]

I received a CPP letter today too.

 

I quite like the idea that we can all rock up at the general meeting/court

[dx100uk]

here the stuff being sent out for ref.

[LuckyReds]

Does anyone know what occurs if you've since moved? I think I was sold a policy through a CC about 3 years ago, but i've since moved and closed that account down.

[Michael Browne]

Does anyone know what occurs if you've since moved? I think I was sold a policy through a CC about 3 years ago, but i've since moved and closed that account down.

 

If you've moved address in the time that you've had either of the CPP products, then you'll need to get in contact with it so it has the correct details for you.

You can call CPP free on 08000 83 43 93, or you can write to:

Scheme Processing Services Limited

PO Box 250

WYMONDHAM

NR18 8DG

[dx100uk]

for ref

 

the letters to my mrs came to where she is now

 

this is two addresses and 15yrs down the line from when she had the card.

 

so like the PPI letters

it appears they are taking 'reasonable' steps to find current addresses

 

I would assume via your CRA file?

 

dx

[LuckyReds]

If you've moved address in the time that you've had either of the CPP products, then you'll need to get in contact with it so it has the correct details for you.

You can call CPP free on 08000 83 43 93, or you can write to:

Scheme Processing Services Limited

PO Box 250

WYMONDHAM

NR18 8DG

 

Lovely, thanks. I shall get a letter off to them just to be on the safe side. I may have evidence of the policy through some SAR's that I sent recently actually - so I may hold off as I should receive a response within the next seven days.

 

for ref

 

the letters to my mrs came to where she is now

 

this is two addresses and 15yrs down the line from when she had the card.

 

so like the PPI letters

it appears they are taking 'reasonable' steps to find current addresses

 

I would assume via your CRA file?

 

dx

 

I would assume, and hope so, alas I don't have much trust to be quite honest! It's interesting that you've said that though, as I would've expected to have received one now then. I may just fire them a letter to be on the safe side - pending the results of checking the above SAR.

[dx100uk]

well I had CPP and I've not had one yet

 

work that out!!

 

dx

[Iain_s]

for ref

 

the letters to my mrs came to where she is now

 

this is two addresses and 15yrs down the line from when she had the card.

 

so like the PPI letters

it appears they are taking 'reasonable' steps to find current addresses

 

I would assume via your CRA file?

 

dx

 

Received a letter yesterday about CPP, I have had 7 different addresses both UK and abroad over the last 14 yrs, mine was on an old Lloyds account from the late 90's.

 

Could they finally be doing half a proper job

[storeton]

How much money could an individual expect?