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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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Looking for some advice if anyone can help

 

Currently working my notice till the 4th Sept. I have holiday booked for the 26th,27th,28th &29th August, therefor i have to return to work for the 30th Aug, 2nd,3rd,4th Sept.

 

ive got the potential to go on holiday during the days im supposed to be back.

 

if i had my holidays and didnt return what can they do?

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Not very much i suppose... What type of job is it that you work in? :)

They might not give you a reference but it depends on a few things...

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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You wouldn't get paid for your notice period if you dont work that week and they could sack you for gross misconduct for going AWOL if you have under two years service. You're also not likely to get a reference.

 

For five days it's probably not worth the risk!

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You could always ask them if you can take those days off unpaid if you really want the extra time away on holiday. If you're leaving anyway and it will save them a few days worth of salary they might be willing to accommodate. Yes you lose a few days of pay, but you get your extra holiday time and your reference. It's all going to be down to which you'd rather have I suppose.

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You could always ask them if you can take those days off unpaid if you really want the extra time away on holiday. If you're leaving anyway and it will save them a few days worth of salary they might be willing to accommodate. Yes you lose a few days of pay, but you get your extra holiday time and your reference. It's all going to be down to which you'd rather have I suppose.

 

I ve got a new job to go to. Not worried about the reference. Update. They won't let me have additional days off. So I'm thinking I ll just go on sick/holiday whilst I should be at work.

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You wouldn't get paid for your notice period if you dont work that week and they could sack you for gross misconduct for going AWOL if you have under two years service. You're also not likely to get a reference.

 

For five days it's probably not worth the risk!

 

I've been there 16 years.

 

So your saying if I don't work my notice they can withold my pay for that notice period.

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I've been there 16 years.

 

So your saying if I don't work my notice they can withold my pay for that notice period.

 

Only the final week. Chances of a gross misconduct dismissal are slim if you have been there 16 years!

 

As long as you don't need the reference, I guess it's up to you :)

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