Rude phonecalls.

[driven2distraction]

Hi was just wondering if someone can give me some advice.

 

Twice now I have received a phone all from an agency called ... Credit security ltd.

They call up and ask to speak to me by name ..

I say speaking & they ask me to confirm my address.

 

At this point I ask who they are & what they want

they say they can't tell me unless I pass the security checks & I tell them I won't be giving them anything personal information.

The only thing they said was the name of the company & that I should look online at there website.

 

On the second phone call i was asked again to confirm my address and i again told them that i wouldn't be giving out that information & i was then told to respond to there letters ...

 

. I haven't received any!

 

But they fail to believe this and we end up going round in circles.

 

Why won't they tell me what debt they think they are chasing???

 

Are they just trying to get my current address as i moved house last year?

 

The caller then shouted down the phone at me to respond to there letters and then hung up!!

[Bombaymix]

You're doing exactly the right thing with this DCA!

 

Next time they call up, as soon as they've introduced themselves tell them "in writing only" and hang up yourself. Don't enter into any dialogue with them over the phone.... You've already learnt the sort of people that you'd be dealing with.

 

They deal with lots of debt. I think I had dealings with them for an old Vanquis card.

 

Have you checked your credit reports recently to see of this alleged debt shows up?

[dx100uk]

you are correct

 

you are under no legal obl to talk to them

 

hows your CRA file looking?

 

see below

 

dx

[unclebulgaria67]

If you check yout credit record, you would have to give your current address if not shown and you can bet on it, that you will start to receive letters. Up to you. Sometimes it is better to receive correspondence, so you can deal with it as appropriate.

 

Having thought about it, see if the Noodle credit check needs your new address. If it does not, then that might be the best option.

[driven2distraction]

Thanks guys will look into the credit reports.

[fkofilee]

Hi was just wondering if someone can give me some advice.

 

Twice now I have received a phone all from an agency called ... Credit security ltd.

They call up and ask to speak to me by name ..

I say speaking & they ask me to confirm my address.

 

At this point I ask who they are & what they want

they say they can't tell me unless I pass the security checks & I tell them I won't be giving them anything personal information.

The only thing they said was the name of the company & that I should look online at there website.

 

On the second phone call i was asked again to confirm my address and i again told them that i wouldn't be giving out that information & i was then told to respond to there letters ...

 

. I haven't received any!

 

But they fail to believe this and we end up going round in circles.

 

Why won't they tell me what debt they think they are chasing???

 

Are they just trying to get my current address as i moved house last year?

 

The caller then shouted down the phone at me to respond to there letters and then hung up!!

 

Great thought on dealing with The DCA... I Tell them where to go whistle

I also say they need to provide me full info before they can request payment etc aha