Kensington SPO ***Resolved***

[markez78uk]

Thanks DX 

Will do

[markez78uk]

Good afternoon I've just got back from work .

And Kenny's have sent a 3rd letter stating they see eviction as a last resort .

 

And the letter states . We hold a possession order against your property .

 

We are writing to you because you have not maintained an acceptable level of payment or reached a mutually agreeable payment arrangement with us .

 

As a result we have instructed our solicitors to request an eviction date from the court bailiff .

 

We genuinely view eviction as the last resort .

We have for some time attempted to resolve this matter without resorting to repossession action , but your failure to pay or make acceptable parent proposals to reduce your arrears leaves us with no alternative ...

[markez78uk]

* update 

As of the above 

I have missed April 2019 payment out of the past 9 months and have paid the cmi plus the court order of £200 for all the other months ! 

 

I love how they state as 

We are writing to you because you have not maintained an acceptable level of payment or reached a mutually agreeable payment arrangement with us .

 

The arrangement by a court judge is cmi + £200 

also they have had 9 cmi payments along with 9 extra £200 each cmi payment is due ! 

 

my wife is going to call them .

as the reasons for the  eviction are ridiculous.

i will update after the call.

also I will upload the letters tomorrow at work as house scanner doesn't seem to be working .

regrads

markez

 

 

 

 

[dx100uk]

what have said about ringing them!!

instructed does not mean WILL

[markez78uk]

Hi DX . Wife needed to ring them because she was so so upset and angry and wanted answers ..

I always write to them. .but we needed answers to why they were persuing an eviction ....I hope you guys are ready for the answer !!!!

[dx100uk]

no!

its what they want you to do. react

 

dx

 

[markez78uk]

I know DX .. but she needed answers 

[markez78uk]

Update * after wife rang them *

The call handler confirmed they have had 9 months of full cmi payments along with 9 months of £200 towards the arrears (£1800) extra.

And they have had the full payments for may and June .

 

She placed my wife on hold for over 25 minutes .

Then she came back with the BOMBSHELL.

She offers her full apology and states after speaking with her senior supervisor the letters and instruction to get the possession order shouldn't of occurred ! And are a mistake .

 

She then placed my wife on hold and said she would call the solicitors and the the application for possession canceled .

She came back and said all canceled and again accept her apologies for the user this mistake may have caused ..

 

Wowsers - polite word 

She said to contact my local court to confirm all had been canceled .

 

Over the moon .. thanks for being there and listening .

I'm now awaiting the £50 compensation letter from Kenny's . I will be emailing the fos again to show what hell this company put you through ! 

 

Regards

Markez

[Spudzulu]

Instructed does mean it's going for eviction, that's way they haven't said may instruct. 

 

Anyway, all this isn't helping this man, neither is '...you have been told not to...' 

 

Try to stay calm, it's not over yet. Please let us know what they say. Just stay strong, I'm sure El or HB will be around soon.

[Spudzulu]

Posts crossed. Well done, and I bet you are pleased you rang now.

Relax, chill out and blinking back of the net.

[markez78uk]

Thanks for all the help DX and thanks spud ..

And everyone else that has always been here ..

Can't believe it's been a mistake

[Ell-enn]

I hope they're going to put all that in writing ?

[markez78uk]

I will write to them and ask them to confirm in writing ..

Thanks ell 

[markez78uk]

I have called Lightfoot solicitors ..and they have confirmed it's been canceled and they will send me written confirmation.

 

I can't believe a company can accidentally apply for an eviction by mistake.

 

3 days of utter distress and disruption to our lives for nothing

[markez78uk]

Update*

Kensington have written to me to advise all legal action has been canceled .and so has Lightfoot solicitors they have also confirmed it's canceled .

Kensington have refunded the enforcement fee along with also resetting  up the arrangement on the account .. so thank god it's all been sorted .. 

 

Thanks to everyone on here for being there and listening and helping .

Anybody reading this . If you are prepared to fight and listen to all the people on CAG you have a fighting chance ...

Hold your head up high and seek help and advice straight away .. 

These guys and girls have saved our home numerous times ..

 

Thanks everyone 

Regards 

Markez

[markez78uk]

*apparently issuing the eviction was all a big mistake . So. I have now sent a complaint letter in after the legal side was sorted ..

 

Thanks again 

[dx100uk]

should be asking for distress compo too.

 

dx

 

[Ell-enn]

You've certainly been through the mill a few times Markez,  well done for getting a good result this time.