T-Mobile No Signal

[swanseafan]

Hi guys.

I have a contract with T-mobile, but have not had a signal for a week, Ive asked them to cancel the contract under the supply of goods act, but have been told no, must pay £192 to leave.

we need more time, and mobile phones should not be used in one place.

any advice would be great.

 

cheers.

[maroondevo52]

Hi,

 

How long have you had the contract and did you have issues with the signal before the week you mention.

[jacktheband]

Also, have you not had signal in one place? Or is it everywhere you go? (if one place then it'll be a local mast issue, if everywhere then this could be a faulty phone, settings on the phone, sim card turned off, etc).

[swanseafan]

Ive had the contract for 16 months, but a week ago, no signal, this covered over a mile or 2 sq. so it would be a local mast, but how long does it take to repair?

i live in a place with only txt messages and sometimes phone calls, depends where you stand, was use to it, but no signal for week!!

come on T-Mobile sort it out, and yes you do read this site.

[BazzaS]

What handset?

Do you have (wired) broadband at home?

 

Since t-mobile and Orange have now co-branded as "EE", might 'Orange Signal Boost' help?

 

http://help.ee.co.uk/system/selfservice.controller?CONFIGURATION=1016&PARTITION_ID=1&secureFlag=false&segment=consumer&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=1187592&CUSTOM_BRAND=Orange

[swanseafan]

T-mobile have said someone stole the mask, so no signal that was on the 11th, i have broadband at home and use htc1.

will look at signal boost thanks.

[maroondevo52]

T-mobile have said someone stole the mask

 

I take it you meant mast, if so couldn't have been very big