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    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
    • I would say You should accept it - I HIGHLY doubt you will  be able to claim for letters at trial ans they’re offering you that, which is higher monetary value than interest.   Also they raise a good point, getting interest at anything above 4% is lucky these days, yes judges give it, but rarily above 4%   Also you might find depending on the judge  you don’t get some costs if you take it all the way over £7.40 when court woukdnt award letters costs and thus meaning their award would be less than evris offer which was made    Up to you though but the wait will be 3-4mo for a trial date at least
    • Hi Folks, Been 162 days! Just by way of update. Today I received a text from Opos Ltd so no doubt Capquest are renting the debt out to anybody who fancies a nibble. Safe to say I will not be responding.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Very Old Barclaycard Charges ***Settled by way of Tomlin Order***


tnook
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UPDATE:

 

Just received an email from BC's solicitors. A very courteous lady I must say.

 

Quote

Dear tnook, 

 

Thank you for your email.

 

The Bank should be in a position to send the documents to you next week.

 

Would you like these sent by email or post? In any event, the password will need to be sent to you separately via post.

 

Kind regards

Courteous Lady Solicitor

 

Now either:

  a) she is just repling to my question about when the bank would send the documents, in which case she is none the wiser.

Or hopefully:

  b) BC have called her to confirm the data will be on its way.

 

Stay tuned....

Edited by tnook
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My take on this now is that the Litigation Team are in control and you'll get the info you're after soon.

 

This doesn't look to me like the BC Data Team are still dealing with you independently.

 

Fingers crossed .............. 😎

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Not sure how big the file will be since it’s 5-6 years worth of statements that are missing. If they are email it, I expect it will be a compressed PDF file or series of files. IF they are sending anything. I still expect this to end up in court.

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Update: 

 

Received a standard computer generated letter from Barclays saying they had received my Data Access request and were processing it.... do they know there’s a deadline?

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Update: Email from BC’s solicitor just arrived.

 

Quote

Dear tnook,

 

The Bank is collating the documents ready to be sent to you. The Bank estimates that the documents will be sent out to you today, followed by a password sent separately in the post, for security reasons.

 

Kind regards 

Courteous Solicitor

 

 I am dying to see what they will be sending. Will keep you posted.

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No they said they will email the documents/data in an encrypted format and post the password separately for security.

 

But yes if they are sending anything useful I expect it will be scans of microfiche.

 

Update: Email from Barclays Corporate 

 

Just received an automated email from the Barclays Corporate Information Access Team. Looks like there is a secure area at Barclays with the data or a letter. Need to wait for the passcode to arrive in the post before I can access it.

 

Will keep you posted.

 

Quote

Barclays Secured Message: New Web Messenger Account Created and Message Received

 

You have received a PGP Universal Secured Message from:

[email protected]

Access to this message requires that you know the passphrase set by the sender. Once you have contacted the sender for the passphrase, click on the link below to read the message. Future messages from this sender may be secured without this step.

 

 

 

Oh this is amusing. I just got another message:

 

Quote

Barclays Secured Message: Web Messenger Account Over Quota 

 

You would have received a PGP Universal Secured Message from:

[email protected]

However, PGP Universal is already storing too much mail for you.  To erase
the old mail stored for you on PGP Universal, please click this link:

 

I haven’t gained access to the secure area but it’s already over its quota. I don’t think it’s just one letter. They haven’t thought this through. :)

Edited by tnook
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Update: Email from their solicitor

 

Quote

Dear tnook

Thank you for your emails. I have been advised that a few of the smaller files have been emailed to you, this includes the covering letter, PPI report, customer profile, statements and first complaint file.

Some of the remaining data has been sent by hard copy post which will arrive by 1pm tomorrow. This includes all correspondence and second, third and fourth complaint files.

Finally, as some of the remaining files are very large, they are difficult to send by post. Once you access your secure inbox with the password, you can move the files to your computer to create more storage room. Catherine Gregson will arrange for the remaining files to be sent to your inbox.

The password for the files has also been sent by post.

 

 

This is a little worrisome. I didn’t ask for a PPI summary. Have they just re-run the GDPR request from last year again and are going to send me the same 15 cm thick pile off data with the bits missing that I have been asking for.... The suspense.....

Edited by tnook
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Just had an alert from my ‘Ring’ doorbell. Postman was trying to deliver several signed for envelopes. Will need to pick them up from the Royal Mail depot tonight when I get back from work.

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Update: Cheeky email from the nice solicitor

 

Quote

Dear tnook,

Royal Mail attempted to deliver the packages of data and passphrase by post today. They have left a calling card for you to pick the packages up at the local post office or to contact them to arrange a delivery time which is suitable for you.

I have been advised by the Bank that your passphrase has also been sent via first class post, so you should have received that today. If you open the files in your secure inbox and save these to your computer, this will create room and the Bank can then arrange for the remaining files to be sent via email.

We note that the Bank's defence is due 13 May 2019. We have requested that you discontinue your claim and you have agreed so long as you receive the data. Please can you confirm whether you are willing to discontinue prior to this?

If you are not agreeable to discontinuing having not received the data, pursuant to CPR 15.5, the parties are able to agree an extension of up to 28 days for filing a defence. Please confirm whether you are willing to consent to an extension of 14 days. We do not consider that it is proportionate in the interests of time and costs for the Bank to file a defence where the matter can be resolved without formal court involvement. If you are agreeable, I will notify the Court immediately.

Kind regards
Nice solicitor

 

 

I replied:

 

Dear Nice Solicitor,.,

I am at work at the moment and not at home. I will pick up the packages this evening and if everything is in order I will happily discontinue the case. 


Thanks for your help.
Best wishes,

tnook

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Update: Didn't get the letters sent by post, missed the post office closing. Have accessed the secure online area and read the documents.

 

Not good. Basically it looks like they have just run a GDPR request again. They even wrote in the covering letter they are sending the data again. Again they say they can't find older statements.

 

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pdf only please

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you use a screenshot option to take a snapshot of any relevant pages, you can use any basic programmes (you’ll have one on your computer) to erase any details - use rubber, draw a rectangle over them, etc.

Then use an online site to convert to PDF...they are usually easy to find?

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Letter from Barclays attached as pdf

 

 

 

barctnook.pdf

 

I wrote to the solicitor, who has been pushing me to discontinue the case or grant them a further 14 days extension. The deadline for filing their defence is Monday 13th May.

 

Edited by tnook
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BC refer to info provided on 4th July 2018. 

 

Is this the same info provided before and NOT the missing data you require.

 

Please let us know ........

 

:-)

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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1 hour ago, tnook said:

 

That makes redacting my details a pain.

no it doesn't 

you scan in JPG

redact things in a paint/photo prog

then convert the lot to one PDF

it tells you how in upload

and even recommends websites to use.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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