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DaleDavies031

Moorcroft guy turned up at my door

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my partner has a Debt of £165.96 for t mobile phone contracts

 

today out of nowhere a guy turned up at the door i told him she wasn't in so he posted a card tried to add links but it wouldnt let me

 

the front says the debt the reference number and who called and the back says we will only ask you to pay what you can afford in bold red, so ?

 

Any help would be appreciated or info :)

 

Thanks guys

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Well for sure they shouldn't have just turned up without first having made an appointment - breach of OFT guidelines.

 

Does your partner accept there is a debt -

 

Has a Notice of assignment been sent advising that Moorcroft are the owners of the debt or are they simply collecting on behalf of the company.

 

How old is this debt likely to be (when did the default occur) ?


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She has not contacted moorcroft about the debt

 

However she has a debt with moorcroft for water which she is paying at 20pcm until it gets passed onto the benefits agency because they have agreed to deduct it from her benefit

 

pretty sure their collecting on behalf of although i could be wrong.

 

Debt was passed to them about February time :)

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urm

 

what are Moorcroft doing collecting a water company bill?

 

something smells here.

 

is it this years bill?

 

as for the phone 'debt'

 

have you checked her CRA file to see if it shows

 

see below

 

dx


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We decided to pay the phone bill Directly to Tmobile so

 

we forced a payment through to them as they advised us they would recall the debt

 

however once i made the payment they told me it must be made to the debt collctor

 

so now tmobile has 156 pounds of my money and wont take it off what i owe them

 

As for the water yes its this years bill something like 660.69 for welsh water

Edited by DaleDavies031

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if you owe welsh water pay them

stop Moorcroft taking their cut

 

so when did you pay this money to tmobile?

 

dx


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this afternoon I spoke to t mobile they said we cant stop you making payments on line if you clear the balance we will have to remove the debt from the DCA so i said fine ill do that "as its money we owed and wanted our mobiles back" so i did that and then tmobile said ok you're balance is now 0 but you need to sort the 165 out with the DCA...

 

how can i be out of debt with tmobile but be in debt with a debt collector for the same debt lol

 

Also with wated when we phoned then they sent us through to moorcroft

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Poor showing by TMo here, but thats ppretty normal for them.

Get the debt recalled as soon as possible.

 

Moorcroft legally can only really chase you for whats owed and then maybe ( i say this ever so slightly) a small admin fee respresentative of the paperwork / administration fee.

Mind you, this once happened to me and it was for £2.33 from TMo to Moorcroft... When i challenged TMo they literally pulled the debt back.

 

We wil help you as best we can...

Edited by fkofilee

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ok just got off the phone with Tmbile collections they have knocked my phone back on and have told me they are going to try and retrieve the debt from moorcroft if they cant they will refund me so i can pay moorcroft

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so effictely you owe nowt

 

ignore moorcrap

 

they are not bailiffs

and have no such legal powers

 

dx


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Lol i once had bailffs come around for court fines but they left with 0 Thanks to guys dx :) ill try and resolve the issue with welsh water to. Man being made redundant sucks ahh well thanks guys :) as usual ill make a donation for all the help !

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See this is the thing... Why do Moorcoft chase you when you still have active service with TMo...

They did that to me... It doesnt make any sense.

 

Im sure they cant just assign a 3rd party to collect when you are still in Contract?

Although i say that its like Virgin Active... etc....

 

Supply the main bulk of the service but they have a Third Party doing Administration etc for Payments.

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