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    • Hello, I live in a house with multiple flats and when Royal Mail brought my package they didn't ring anyone, just left my package in the open when public walks to/from the park. I never agreed to this. They already confirmed to the seller that package was left in the open and wasn't given to anyone. Now the seller wants me to report this to police and obtain a reference number. My concern and source of anxiety is talking to police. I never had to deal with police before in my life and after hearing many stories how even small issues like "not politically correct" posts on social media result in record to your name. I don't understand why seller can't obtain this reference number themselves. I've provided all details and was helpful, but seller insist that I must call police myself.  Is it true? Is it something I need to do myself. I would appreciate if anyone could give me some advice. I don't want to sound suspicious, but I really don't like the idea of dealing with police. If it any help, I bought my item on eBay. Thank you 
    • Also, don't forget that the claimant has already spent about 150 bringing the claim.  Even if you agree at 600  they will still have the 150 to deal with and frankly I don't think you should be responsible for that.  The best solution will be to have the case dismissed for lack of protocol and we will deal with that in the defence.  By including that in the defence, we avoid the need for an application notice and we avoid the need for an upfront fee which you might not get back.
    • I agree about your suggestion or settlement, but I don't think you are there yet. Although this is a judgement you will have to make.  For the moment you will need to file a defence to the claim, but there's lots of time and we will see what his response to your letter is and whether or not he agrees to provide you with the information you are asking or if he declines.  It would be useful to have the information but if he declines then this could play into your camp as well.  We may then have to file a process which requires him to comply.  So I understand that you have the electrician statement already in a WhatsApp text.  If you can't get a statement from them then the WhatsApp text will be very useful.
    • I have explained that to her this morning  and have a job starting with her on Tuesday next week so I will chat it through again then As an alternative we can use the whatsapp message wihout the statement of truth direct to the claimant in the letter requesting information as it may help claimant to a decsion My preference is to get this out of the way and settle but not at £1200  £500 or £600 would save us all lots of frustration and time, I have no axe to grind and my client is/ was a very nice man and we both felt the same about each other  
    • We have heard about this waste of taxpayer money in a national crisis ... when hige amounts of it were reported 'dumped near a nature reserve .. but the saga continues Lets hope labor gets a billion back from the duff stuff supplier, and prosecutes the government figures behind the atrocious mismanagement and cronyism   PPE worth £1.4bn from single Covid deal destroyed or written off | Coronavirus | The Guardian WWW.THEGUARDIAN.COM UK government deal struck at height of pandemic described as ‘colossal misuse of public funds’  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi guys

 

i am an ex gambling addict

 

my payday loans etc have finally caught up to me

 

I have never done anything to hurt my mom but she doesnt want the stress of having me around and having people knocking the door for money etc. which is fair enough if you ask me

 

Soon i will be leaving the house with literally zilch, well, infact minus £15,000.

 

I will contact shelter and see if i can find somewhere to live - but i was wondering if because i am an ex gambling addict ( very recently ) would i be classified as "intentionally homeless"

 

I am a well educated young man but i have nowhere left to turn

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Hi joshmark,

 

I am sorry you have been having such a bad time. Do stick to the GA meetings. They can really help.

 

I don't think you will be classified as intentionally homeless. Your mum has said you can no longer live there, so you have no home.

 

I do hope Shelter will be able to find you somewhere to live. I'm sure your mum must be feeling really bad about her decision.

 

DD

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