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    • I will revert back if i get paid the £321.00 
    • so from august 2019 till june 2020, when harvey's went bang, you did nothing to chase this up? then you wrote your first letter to creation, the finance company?   sorry i must say this story is getting mighty confusing..for want of a different word.    so how did this ultimately end in benson's getting involved?
    • I called the hermes help desk to see if they had done anymore to locate my rather large parcel, this was after submitting the online claim form. He told me they there was no chance of it being found.   I asked  if i am covered, he spoke to the claims department and came back and confirmed it was covered including the shipping cost of £21.00 so £321 would be paid back.    Nothing formal from the claim team in writing so far.        
    • It was The repair team that do work for Harvey’s. They had to come out three times in the space of four months. After the last visit in august 2019 Harvey’s contacted us to say they would replace the sofas
    • If you can spend some time reading around the threads here as I've already suggested, you will understand what we have to say about the so-called insurance cover and how it is unfair and unenforceable. Please familiarise yourself with this. Have they actually agreed to pay out on the insured value? Not only should you have the value of your lost items that you should also have the cost of the delivery as well as the insurance back. They don't care about losing a lot of business. They've got a huge amount of business and although they are the most complained about courier company in the country, I expect that 98% of their deliveries are successful. Of course when you talk about the remaining 2% of millions – it still ends up with a lot of loss parcels. The really disgusting thing is how Hermes then deny liability and try to force people to accept their losses. Most people give up but people who come here normally get their money back – but in your case afraid it does depend on the correct declared value
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I raised 4 important issues with the Chief Officer during the redundancy process on procedure and suitable alternative employment but she chose to ignore dealing with them so I followed it up with a grievance during the redundancy process to her boss. The day after i raised the grievance I was made redundant so i put in a second grievance to say i had been unfairly dismissed. I was told that if i raised the grievance before the end of the consultation period and my my notice period which was one week after my dismissal notice letter they should halt proceedings until my issues and grievances were dealt with - is this true? and where will i find the info in print for my ET case. On my termination letter they made a presumption and said they assumed i was going to take redundancy without calling me in for a final consutation meeting, they did not put on my letter the date i was to be made redundant and they did not put i had the right to appeal.

 

6 weeks after the grievances were raised they said that i had to treat it as an appeal against selection for redundancy but these were never my issues - i was only advised of the change of title 1 working day before the meeting- i saw a free solicitor and had advice from ACAS and everyone said it was a grievance because they were raised prior to me leaving the employment - i am now going to a tribunal and need some advice in writing to back up my claim as ACAS do not keep notes and the free solicitor also doesn't unless you decide to employ their services which i cannot afford. Everyone legal i have spoken to say i have got a good case

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Hello flibber, welcome to the CAG.

 

Enjoy your visit, but take some time to look around the forum and understand where everything is.

 

It can seem confusing at first but you will start to find your way round and to understand what a helpful community we are.

 

You haven't received any replies to your post yet. Try posting your query again in a relevant sub-foum. You will get the help and support you need there.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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Hello there.

 

I'll move your thread to the employment forum, where the guys should be able to advise you.

 

I'm not sure about what you mean by advice in writing, I guess you have your own notes from your conversations with the lawyer and ACAS?

 

We are a self-help website and people put together their own paperwork with advice from the guys here. They should be along later.

 

My best, HB

Illegitimi non carborundum

 

 

 

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