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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi need advice i started employment as a housekeeper in may..never having worked in the industry..was given a 4 hour shift as a trial..and offered the position..full time..loved the job and head housekeeper said my work was fine..over the last month,i was informed it was casual work..and only allowed a break when not busy...well i have been working 7 hours shifts flat out and was told a break was not allowed..during the heatwave..i got ill carried on working..and reprimanded for getting a drink..i asked for my contract what it said..and was told i dont need one.. well today was the last straw...in was instructed by head housekeeper that 2 rooms were needed at 12.15 at 11.30 was told i had to do both..i felt this unfair as we are given 45 min per room..i got told i was too slow..and had no time to drink... i was also informed by a collegue at the hotel my job was on the line..and have felt constantly picked on..i do my work and even stay late over my shift to help out....well today after being ill and not allowed to drink..i came home..this has been going on for weeks...i was given no training,health and safety lessons, had no idea where fire escapes were...i worked this out for myself...was told off about my clothes...UNIFORM not provided... can someone help me if i can do anything...

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If you complain are they likely to sack you? Sounds like it.... might get another job first then report them? (I am assuming there is no union from the sounds of it)

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I have a similar problem where I work, the difference is I have been there long enough to not get sacked, trust me they are trying.

 

Make a note of every issue (I bought a page per day diary for mine) they have a duty of care towards you, you should be given manual handling training (assuming you make beds etc), you should have COSHH (training using cleaning chemicals), you must be briefed on evacuation procedures and routes, this can all be done on your induction training bust must be done and documented.

 

You are entitled to be allowed drinks (cold drinks i.e. water must be available and facilities for making hot drinks) under their duty of care and must have at least a 30 minute break in 6 hours and a further 15 in the following 3 hours for working time directive.

 

If you are given 2 rooms to do in the time it takes to do 1 spend 20 minutes in each, do the best you can but if that is the time you are given then that is the time you can spend. (make a note in your book.

 

You do not need a contract as a contract can be assumed as soon as you commence employment however you must receive document of particulars of employment within 30 days.

 

There are many laws they appear to be breaking, collect a dossier of all the issues, times, dates, places and conversations, this may give you some bargaining power as you can report them for many things.

 

Be aware that they can sack you for having uneven eyebrows if you haven't worked there for 2 years, my place hate me because I am qualified in health and safety and our company/depot despite being massive do not like health and safety, but I play by their rules and/or the law, I document everything and always cover my back.

Be careful from what you say its not a great place to work but it pays some of the bills, you do have laws to protect you but if determined they can get rid of you.

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Actually the employer has more rights than the employee. If you have been employed less than 2 years ( the OP begin since may) then the employer can dismiss them for any reason they see fit as long as it isnt discriminatory.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Stand up to them don't let them push you around you have rights and you are not a slave

 

How's that going to work in practical terms then? You starting a revolution? Or paying OPs rent?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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People have to stand up there selves it works for me.

 

 

Once again - how is that going to work in practical terms? Saying "I'm great at it!" is less than helpful to the person with the problem. Suggestions and examples might be better!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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You cant stand up for yourself when you have no rights. Blame the government.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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If they talk to me like I am s..t on their shoe, they get it back just thesame, they so learn to treat you with respect, and you are human.

 

And once you have done that you will find yourself at the nearest jobcentre. Its obvious you dont have much experience in employment as you would realise that they could dismiss/discipline you for what you say or do.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Well so be it find another job werethey treat you with respect

 

world full of job vacancies round your way then?

 

It isn't by me, so this would be, oh, the worst advice ever for people with bills to pay!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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i appreciate all your help...i have never been trained at any of those you mentioned..not been given a contract...i did try to stand up for myself today...but just got told to walk if i dont like it..i carried on..but the heat was too much..and went to get a drink...the head housekeeper was angry i did this..and told me to just get my rooms done...she has been the main problem...bullying..and telling me my job is at risk..she was doing rooms that were not needed..when should have got the rooms ready with me for the guests...i did try to tell her..but wouldnt listen....i have sent a letter in to the manager of hotel stating reasons i walked out..and will be seeking constructive dismissal...

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To effectively make a dismissal claim you need to have allowed the employer to try and rectify the position through internal channels. This would be a formal grievance, not a "reasons I left" letter. I think you may have shot yourself in the foot there, sorry.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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ok..well the letter not been sent yet...i honestly couldnt take it anymore today..i was getting dehydrated after 6 hours without a break...and just getting a drink made her angry...so i just walked out...xxxx maybe this was stupid...but i think i just snapped..

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call boss first thing and ask to have a discussion meeting.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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