Can you help?

[karlshields]

Im pretty new to all this, and im following step by step instructions, i sent of my data form to NatWest which i got back this morning, ive worked out how much they owe me and im now getting a letter ready to send off,

BUT

i cant find the adress where to send it, i think it might be the same adress where i sent the data protection form, but im unsure.

 

i cant find no were on the boards to say otherwise so if this thread can help others that would be cool too

 

Thanks in advance Karl x

[CitizenSmith]

Hi - this is the address I've used for everything and I'm going through MCOL etc.. at the no' so it should work for every stage.

Best of luck - we're all gonna win !

Regads

Wolfie

NATIONAL WESTMINSTER BANK PLC

135 BISHOPSGATE

LONDON

EC2M 3UR

[livelylad]

contact details.

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/714-natwest-contact.html

[karlshields]

Data Protection Manager

Retail Regulatory Risk

2nd Floor

Business House B

GOGARBUREN

P.O. Box 1000

EDINBURGH EH12 1HQ

 

this was where i sent for my data, would i knowck the data part of the top and just send it back to them???

 

Karl x

[cheddar]

If you click on the contacts link posted by livelylad you will see that that is is the address for the DPA manager, you can send your letters to any registered address but I would say send anything cept the SAR to either 135 Bishopgate (their registered offices) or Borehamwood which is their Customer Service Centre or even your branch. They all have internal mail to pass to the correct dept.

[jandsphillips]

We are at the LBA stage and have only been going 1 month.

We sent our Subject Access Request to our local branch, and addressed it to the branch manager. We have today recieved a settlement offer, offering us £353. Obviously considering they should have advised £1993.11. We have refused this.

We think it may be better to send them to your local branch. We are sending the LBA off as we speak, and this too is going to our local branch.

Still need to read up on the MCOL though!!!! Not too sure from here on in.

Good luck.

 

Jo and Sean.

[Guest NATTIE]

Data Protection Act requests are dealt with via the Goggarburn address

[jandsphillips]

Sorry about that, I confuse myself sometimes. It's the preliminary letter that we sent to our local branch not SAR.

 

Send your letter ( Prelim ) to local branch.

 

Sorry again

 

Jo

[karlshields]

thanks for ya help on the address guys, Now a new one for ya,

 

ive worked out there has been about £750 worth of charges added to my account, but the account has stopped with about £350 in arrears, altho ive payed £180 or so to the debt agency who now has the debt,, so do i ask for the full £750 or deduct the 350 and then claim back of the debt agency im not sure where i stand with this one so if anyone has been in this situation ur advice would be well appriecated