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    • Yes she went back to them and asked them to remove the cancellation however the girl on the phone went to ask someone and came back and said she couldn’t.   Thing is they then tried to charge her £1000 to reinsure, I contacted a broker and got it down to £760, she went back to them and they miraculously could do it for £690!!  It feels like they are using this to fleece her, her previous ins was £300.   I will get her to write a complaint to them...do you know if there’s an insurance ombudsman she could contact?    I just feel it would have been fair fair to suspend the ins pending the court outcome!    Thankyou.
    • Hi,    Yes my daughter drove through a red light.   Yes her DVLA was still registered to her previous address at Uni hence them not being able to contact her hence the MS90.   This is her 1st car and she simply didn’t think to re register her car to our address she genuinely forgot!  However we left our forwarding address with the letting agent but the house was subsequently sold and the new owner used a different letting agency so communication was lost.   The courts enlisted the bailiffs and when the current tenant found her via Facebook she was genuinely mortified as she had no idea that she had broken this light.   She immediately rang the bailiffs and court who advised her to make The Statuary Declaration, whilst waiting for that date to arrive she thought she better ring the insurance company to explain what was happening thinking they may have to suspend her policy however they cancelled it on the spot she asked them not to but they just went ahead charging her £50 to do so.   At court after she explained what had happened the court dropped the MS90, and reduced the points and fine to what it would have been originally.   Going back to the insurance company they said they couldn’t remove the cancelled policy and it would show on her record for life and tried to charge her £1000 to reinsure!!  Previously it had been £300 as she had built up 2 years no claims.   I contacted a broker who said he could insure her for £760, she went back to her original insurance company, Admiral who then said they could now do it for £690!!  How can they suddenly do that sounds unscrupulous to me and that they are using this cancellation to now fleece her!!   She is a medical student and needs the car to get to the different places she is working on placement but can’t afford to pay this extortionate amount of money.  I would expect her policy to go up a bit but would say max £500 is proportionate?    I will I’ll get her to contact them Regards making a complaint in writing as you have suggested.   Thank you.    
    • I’m not sure who you mean by the OD and do you want me to see if the PDL is enforceable or not pay it at all?   And what should I do about the NatWest? Surly there’s a case getting it wiped if the charges came from them charging me for a PBA that I had told them to close and they said they had. Also am I paying the credit cards back in full or trying to get a reduced settlement?   Thanks Andrew 
    • Initial payments have already come in - we wouldn't have started otherwise. There's about £3,500 outstanding. The £800 was verbally agreed initially, but later correspondence from the customer shows that he's accepted the £800 for the extra work.
    • Each should send a cpr 31:14? Cant produce signed documents = no liability??
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Tawnyowl

New payday loan survival guide by mike dailly-govan law centre./ correct at 22.09.2015

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Sunday, 14 July 2013

 

How to tackle payday lenders: GLC's new Payday Loan Survival Guide

 

listen_en_uk.gif

Screen+Shot+2013-07-14+at+17.58.25.pngWith 90% of the payday lending market failing to comply with consumer protection laws to the severe detriment of vulnerable consumers, Govan Law Centre (GLC) believes there is now an urgent need to help people in the UK to fight back against payday lenders.

 

The payday lending market was recently referred to the Competition Commission, and in 2011/12 there were 8.2m new payday loans made in the UK alone. There is every expectation that this number will continue to rise, and with it the financial exploitation of consumers across Great Britain and Northern Ireland.

 

GLC has therefore decided to publish a free 'Payday Loan Survival Guide' for consumers across the UK. Our new guide explains how consumers can take back control of their finances, challenge unfair interest and charges, stop payday lenders from emptiying their bank accounts, and pay back debts legally due on a reasonable and affordable basis. The guide has been written by GLC's Principal Solicitor, Mike Dailly.

 

Govan Law Centre's new Payday Loan Survival Guide is designed for all consumers across the UK in difficulty with payday loans, and can be downloaded here (as a PDF) for free.

 

Our guide is free. It has been produced without funding, and we will be posting a link where charitable donations to GLC can be made by those who would feel able to help our work in this field. http://govanlc.blogspot.co.uk/2013/07/how-to-tackle-payday-lenders-glcs-new.html

Edited by tawnyowl

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Thanks for this Tawnyowl

 

Love the avatar :)


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Uploading documents to CAG ** Instructions **

 

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2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thank you so much.

I am glad you like the avator.

One of the CAG members told me how to do it and helped me put it on some time ago.

I can not recall who, age and the mists of time are my excuses.

I think it may have been SOD-EM.

Definitely a member but also a general reference to Legal Loan Sharks some may say.

Anyway good on you Mike Dailly.

Sharkbiter,extreme.

The peoples champion.

The piece will help many.

Should get a medal and a song for writing such a piece.

Mind you he was or is Scotlands solicitor of the year.

Should be the solicitor of the decade.

I will now shut up and retreat to my perch.

Edited by tawnyowl

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You beat me to it Tawny. I was just about to put this on your thread. :-)


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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TOOTHFAIRY are guilty of misselling right away. Their website boasts this - we welcome all customers, regardless of your situation, employment status or income level. You’ll find that we don’t try to tie you in for years, sell you extra products or charge any hidden fees. A letter offering repayment of the original loan of £400 without interest on the way! ..as they now want £2400! we must make it not worth their while lending. A huge thank you for this invaluable guide:)

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a worth while piece of work. will be donating, def worth it.

 

Just to make sure credit goes where it's due, this was produced by Govan Law Centre.


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Yes, it's a brilliantly written helpful booklet. So much in it to help people fight back.

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What about mis-selling on the basis that they seek to improve credit rating but they infact damage credit ratings due to being payday lenders....is there a guide or advice anywhere for that?


George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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That had occurred to me...but....first they would need someone to take them to court for a test case presumably...

 

e.g. credit rating score of 1 out of 5...and just because you are working they give you a loan. So much for them doing proper credit checks! Martin Lewis should be the one to know if they can be done for mis-selling they would all be guilty and that would be the end of them...

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I had an e-mail sometime telling me that having one from a company beginning in V I can't remember now but saying that if I took it that it would improve my credit rating which I thought was great for a small price.....surely if that's the basis in which someone took a loan out and it isn't the case, especially given that the lender has the resource and knowledge of the industry to know this isn't the case then they've mis-sold the loan??

 

I might be being a bit too simple here......


George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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What about mis-selling on the basis that they seek to improve credit rating but they infact damage credit ratings due to being payday lenders....is there a guide or advice anywhere for that?

 

Do you mean even if you pay the loan off,the fact that the loan came from a payday lender can harm your credit rating.

And maybe other firms take the view-Bit dodgy this fellow he needed a payday loan.

I read somewhere people were turned down for a mortgage due to the fact they had taken out a payday loan in the past.

Found it.

http://uk.finance.yahoo.com/news/payday-loans-could-cost-mortgage-141535900.html

Perhaps a wise one will come on and answer your question.

Very interesting.

If so it certainly needs looking into

And may make some think hard about taking these loans.

Payday loans could harm your future.

When life takes a turn for the better.

Edited by tawnyowl

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Yeah everything repaid on time all hunky dorey.

Absolutely firms must take that view that its a sign of desperation and I've found articles that suggest pre 2012 payday lenders were classed as loans all the same so creditors wouldn't really know the difference but then things changed and CRA's classed them differently so it would, as you've said have that impact as a negative (with a slight twist of sugar that you've repaid on time).

 

Yet they continued to advertise that they would improve your credit file.....surely thats inaccurate leading consumers to take a decision that they wouldn't have otherwise taken.....


George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Following it through...mis-selling normally applies to ppi - in which cases people got all their ppi money back. mis-selling of loans?...would everyone get all their interest charges back? Lovely thought that, everyone would suddenly become wealthy, and the economy would improve immediately as more cash can be spent properly...

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Again I might be simple but it depends the damage the individual suffered and the nature of the decision taken so I'd say something re credit file either remove entry or compensate for incorrect advice.....surely they're regulated by COBS which provides that they treat consumers fairly? Could it be a breach of contract that they make misleading statements in their adds which led you to take a decision?


George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Again I might be simple but it depends the damage the individual suffered and the nature of the decision taken so I'd say something re credit file either remove entry or compensate for incorrect advice.....surely they're regulated by COBS which provides that they treat consumers fairly? Could it be a breach of contract that they make misleading statements in their adds which led you to take a decision?

 

Hi orfoster Both your posts make perfect sense to me.

This part of the payday loan problem i had really not looked at before,but will now.

I had not even heard of COBS before.

Is this it. http://fshandbook.info/FS/html/handbook/COBS

Interesting thoughts from many

Let us find out.

Warnings should be issued in their shops.This loan could cost you your future dream,a house.Many things

Many credit agencies seem to group payday loans,if you have had them in a separate group on your credit file.

Someone comes along when you want further credit,perhaps in the future,sees this toxic product,goes into shock,and declines.

It will have possibly been covered before but thanks orfoster.

Let us get to the bottom of this.

What can be done,re the thought about you sold me this loan,no warnings were given about possible damage to my credit file,so you missold me this loan i do not know.

Or the breach of contract thought.And misleading statements.

But someone does,somewhere.

And will be along soon i bet.

My simple look at things.

Edited by tawnyowl

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Ooh, tawnyowl, you haven't heard of COBs or BCOBs before.. please have a look a the articles linked in my signature - highlighted in GREEN. :)

 

No 5 is the COBs link :)


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Oh.Thank goodness.A wise one has appeared.This is what i call the helpers the site team .

Helped me out many times in the past.

Thankyou for pointing out the links.

I will immediately (had to look that up, spelling and old age) take to studying..

Your links on your signature CitizenB are about to warm up.

Orfosters posts seem interesting to me.

Raises a few thoughts.The few i have anyway.Most these days are about the taming of the predators,the payday lenders.And their targeted lending.

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Oh.Thank goodness.A wise one has appeared.

 

:lol: thank you for your kind words.

 

I have been linking PDL health warnings on another thread this morning. I would very much like to see as many examples as possible of any PDL advising /advertising that by taking out a PDL and repaying it on time, would help someone's credit rating.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Good work.Do you think a thread should be started,and get peoples reactions to the credit file problems.Would you start one CitizenB

There is something of the night about it all.

How many people know that payday loans may harm their credit file.Or may affect future purchases

Or the thoughts of misselling,breach of contract.

It may have been done in the past, but faded in the mists of time.

But it could be a big problem.For many

Got me going last night and this morning.

And that takes some doing.

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Yes, I can sort that out, tawnyowl.

 

BRB


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Here you go tawnyowl. If you think I can add something to the first post , then please say :)

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?398164-Pay-Day-Loans-damage-to-your-future-credit-rating


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi any help from anyone would be great.Mr lender and CFO are ignoring my repayment plan ? Also they processed my loan without proper credit checks

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Hi, hope this will be helpful. On this occasion, for what it's worth try to get them on the phone. If they are a "responsible" company they will agree to a plan. the O.F.T. says they must not ignore that kind of request. If you go ahead (I know from bad experience) and just decide to pay e.g. £10 a month into their s/c and account number, using your cust ref. number as a reference; unless it is agreed you run the risk of getting a default on your credit rating. You can check it yourself anytime, it's free for life- called Noddle. If they won't speak to you, and ultimately you get a default, contact in advance of that the O.F.T. explain everything to them. Then if the worst happens, you can get back to the O.F.T. and ask to get it removed.

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