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Hi Guys

 

My daughter has a problem with this PDL and I was hoping for some advice on how to deal with them she has had a lot of personal upset in the last 2 years

 

ie lost a child and came home from work one night to discover father of child had packed and left with no explanation she is now depressed and suffering from anxiety

 

she had a loan off this company in 2011 for £100 and today they have telephoned her at work and threatened to send the bailiffs to my address unless she pays £500 of the £700 she now owes

 

I don't really want them to know she doesn't live here anymore that way I can with help from you guys deal with it for her so what should be my 1st plan of action?

 

I need to stop them ringing her work the embarrassment is making her anxiety worse at the minute I am able to get her to go work that alone had been a battle any help you can offer would be great thanks guys

Edited by citizenB
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Well for starters they should not be telephoning her work number. You can make a complaint about that to the OFT.

 

They cannot send bailiffs anywhere.. not until they have issued a claim and won and then your friend not paid the judgment debt.

 

You must insist that all communication is in writing. You can say that the address is a postal address only or simply let them believe she is still living with you.

 

I am assuming that all the threats they have made have been on the telephone - and no recording has been made by you ?


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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

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Wda are notorious for calling g employers. You need to get s full complaint into wda and the oft. Dont ask for them to stop. DEMAND IT. If they dont stop then involve the ico and consider legal action.

 

Already advised, if none of what they said is in writing, then dont worry. They would never put all that in writing


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Hi guys

 

Thanks for all replies to citizen b question no sadly not made any recordings she hadn't heard from them in a long time should I email them? Or does anyone know a postal address?

 

Thanks again

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They should have their registered office on their Website - and also a contact /complaint form.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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This is odd! A PDL company still owning the debt after 2 years? They usually pass them around a few bottom feeding DCAs after 2 - 3 months.

 

Is it definitely WDA? Or a debt collection agency collecting on their behalf?

 

The above advise is correct and good! It's against OFT guidance to contact anybody at work.

 

This behaviour needs reporting immediately.


It never rains but it pours...

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WageDayAdvanceLtd

 

Unit 7, Acorn Business Park, Keighley Road,

Skipton, North Yorkshire, BD23 2UE

 

This is the address I used when writing to them during my own PDL Hell.


It never rains but it pours...

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