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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ESA medical now PIP Assesment


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Hi, I recently had my ESA medical in April this year from the move from Incapacity Benefit to ESA, I was put in the Support Group due to "Severe functional disability" and was advised to apply for PIP,

 

The form for PIP was sent Monday and today i have just received another letter for an ATOS assessment for PIP, I'm sure i read somewhere that it was the same assessment, I included my ESA85 medical report with the PIP claim form but looks like the didn't look at it :???: They also gave me an appointment 30 miles away when the ATOS centre is just 5 min from my home, I rang up as it would be to much of a struggle and they have moved my appointment to my local centre.

 

Has anyone got any info on the PIP assessment compared to the ESA, I'm starting to get stressed all over again.:shock:

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  • 2 weeks later...

It's really early days for PIP and you're only the second person I've seen on the forum posting about it so I doubt anyone can answer specific questions yet.

 

If you have time it would be really helpful for other users if you could post some information about how your claim and assessment go and what happens at each stage of the process.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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  • 2 weeks later...

Hi,

Im in the exact same position. Was placed in Support Group at 2nd ESA assessment (placed in WRAG on the 1st one). I have been given an appointment for next week for PIP assessment 24 miles away from my usual ATOS centre. I phoned ATOS and asked why i need to be assessed when i was assessed for ESA in June and was told that its a completely different assessment. They will be asking how i cope with things like shopping, dressing and cooking, DOH!!!! Thats all in my ESA assessment report. Was told its different again and i need to attend. Asked why its at a different centre and was told my centre for ESA doesnt do PIP assessments. Looks to me like ATOS are just getting extra money out the government for doing unnecessary assessments and are adding stress to genuine disabled people without cause. Either that or they dont trust their own assessors at different centres.

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Bit of an update: Just been for my PIP assessment, It is very similar to the ESA assessment but a lot less informal,

I was asked about my conditions and what medication i was taken, Then he moved on to how my conditions effect me and was asked to describe a typical 24 hour day in detail, How much tv i watch what time i get up, what help i need throughout the day and night, How often do i go out and where do i like to go, How i get there etc,

 

Can i cook a meal or even make a cup of tea, how do i wash myself and get dressed, do i need help, do i visit friends or go out alone, He checked the movement in my upper and lower limbs, But he did not ask how far i could walk, I asked why he didn't ask and he said he didn't think i could walk far in the house so it would not be far. i though that would leave him to fill in whatever he wants so i told i could barely manage 10 metres.

 

All in all it was a lot less stressful than the ESA assessment and i came away feeling positive, He told me i would have a decision in around 4 to 5 weeks.

Edited by mitsy
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Hi,

I had mine today and it was the same experience as Mitsy. A lot less stressful and very similar to the ESA assessment but focussing more on the help needed. I got a company contracted in by ATOS which i thought a bit strange but they were a vast improvement, they even carried my bags of medication for me rather than watch me in pain and struggling???? Extremely nice and helpful staff and that makes a big difference to stress levels. Just got to wait for the results now so fingers are crossed for a good outcome

Delilah

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Bit of an update: Just been for my PIP assessment, It is very similar to the ESA assessment but a lot less informal,

I was asked about my conditions and what medication i was taken, Then he moved on to how my conditions effect me and was asked to describe a typical 24 hour day in detail, How much tv i watch what time i get up, what help i need throughout the day and night, How often do i go out and where do i like to go, How i get there etc,

 

Can i cook a meal or even make a cup of tea, how do i wash myself and get dressed, do i need help, do i visit friends or go out alone, He checked the movement in my upper and lower limbs, But he did not ask how far i could walk, I asked why he didn't ask and he said he didn't think i could walk far in the house so it would not be far. i though that would leave him to fill in whatever he wants so i told i could barely manage 10 metres.

 

All in all it was a lot less stressful than the ESA assessment and i came away feeling positive, He told me i would have a decision in around 4 to 5 weeks.

 

Ummmm very similar to ESA!!! The last thing that they would want to do is give you any impression that you had failed in their eyes. They don't want a tearful claimant on their hands.

If ESA is to go by, the report you will get may not be what you are or were given to think you would get.

The only thing positive about PIP is that the intention is to get as many people off benefits (DLA & ESA in particular).

 

As for walking, (mobilising) the assessor can think what he thinks, but walking indoors has nothing to do with it - it's about mobilising outdoors!

 

 

Hope you get the result you were led to believe you would get.

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Hope you get the result you were led to believe you would get.

 

Thanks I'm sure I will :) If I was turned down there and then no tears would be shed, I'm mostly a confident and positive person and will fight tooth and nail to get what I'm entitled to. :peace:

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Hope you get it Mitsy. Its sounds like we are both experiencing the same things here and like you i would fight tooth and nail too. Good luck and if i hear anything about mine i will let you know. I know i was told 4-5 weeks for my ESA but it was through within a week of my assessment, hopefully the PIP will be the same

 

Delilah

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Hope you get it Mitsy. Its sounds like we are both experiencing the same things here and like you i would fight tooth and nail too. Good luck and if i hear anything about mine i will let you know. I know i was told 4-5 weeks for my ESA but it was through within a week of my assessment, hopefully the PIP will be the same

 

Delilah

 

Thanks I wish you well with your claim :) will keep the thread updated.

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  • 1 month later...

Just wondering if you have heard anything yet Mitsy? Im now 14 weeks since applying and 7 weeks one day since my assessment and have not heard a thing. Im a but relunctant to phone them for an update in case they tell me what i dont want to hear (no news is good news??). Ive read that some people have been waiting up to 19 weeks for a decision from application, i hope it doesnt take that long.

 

Delilah

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The benefits and work website newsletter recently said that, apart from cases involving terminal illness, very few PIP claims have been decided at least in part due to the doubt over whether the government is going to change the walking distance back to 50 metres.

 

I don't think it would actually make any difference if you phoned - if they have made a decision you might get your money quicker or be able to put in your appeal quicker, and if they haven't made a decision it might give them a push or at least get an explanation for what the delay is all about.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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