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I've been waiting for my JSA payment since May and its still not been paid for a whole host of reasons. I have had to complete application for re-assessment forms twice and they have lost them twice. I could on but the point is its over three months and I've not had any money?

 

Plus generally they have made so many mistakes I'm having fun writing the complaint as I count over a dozen mistakes.

 

My point is I'm sure I read somewhere if they don't pay you within a certain time they have to pay you compensation I think I read its something ridiculously small amount like ten pounds.

 

I can't find the page anymore.


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I've been waiting for my JSA payment since May and its still not been paid for a whole host of reasons. I have had to complete application for re-assessment forms twice and they have lost them twice. I could on but the point is its over three months and I've not had any money?

 

Plus generally they have made so many mistakes I'm having fun writing the complaint as I count over a dozen mistakes.

 

My point is I'm sure I read somewhere if they don't pay you within a certain time they have to pay you compensation I think I read its something ridiculously small amount like ten pounds.

 

I can't find the page anymore.

 

I doubt that there is any compensation available. I had to wait from September 2009 until February 2011 before they sorted out my Pension credit claim - they decided that I wasn't entitled to anything!

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They don't have to pay any compensation at all, but they may if the complaints people agree that your claim has been mishandled. And yes, don't expect it to be much.


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