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    • Please take a picture of it Also, you will have to ask your buyer to sign the statement as a statement of truth.
    • Send a similar SAR to Parcel2Go
    • But my consumption now seems to agree with the one that doesn't have any number. I stopped using any gas and remained fairly constant
    • Doesn't help that there are different plans in the devolved assemblies. under muppet Drakeford, I can go out to work in an English hot spot, but not visit a relative in the next county, under Drakefords Fire Break, the shopping list is depleted, kettle breaks, can't buy a new one, need a book to read? Non essential iss verboten, stationary as in pens pencils paper, Non Essential, veroboten can't even buy stationary for office or home office use, Office or home workers computer broke, tough Non Essential, printer ink, Non Essential, babies bottles and bedding Non Essential.   He is allegedly going to try to ban online sales, and downloads.
    • Ok thanks I'll do both these things.    Yep there's an opportunity to access the lists of prohibited and non compensated items.    I hadn't noticed this at the time of purchase as its so small and in the corner.
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi everyone.


After 6 weeks of attempting contact with our former landlord and one bounced cheque to show for our efforts we are now ready to move on to court action.


Some background...


We moved into the house last May and at the time everything seemed fine, we rented it through an estate agent who were there to basically set it up and then the landlord would be left to manage it himself, he seemed a nice guy and told us how he was spending more time at his girlfriends not far away than living here so after spending 6 months attempting to sell the place he wanted to rent it out to cover the mortgage.


Things were fine until the turn of the year when we received a letter address to the tenant from a solicitor saying that they were working on behalf of his mortgage company and that they would apply to repossess the house if payments were not met in the next 7 days, he assured us it was a mix up and that he had changed mortgages but with us having a new born baby it was a worry we didn't need and that was when things went down hill.


About a month or so afterwards he called us to say that he had decided to sell again, this was followed the next day by a call saying he had found someone privately and within a week they had viewed it and apparently agreed to buy it so we were handed our 2 months notice.


On the day we left he came around to look at the place and pointed out some damage to the carpet upstairs due to our cat which I didn't have a problem with, he said to us that he would go away and speak to the person he bought the carpet off and see if he could get a small piece to replace it which was fine.


2 weeks went by without hearing from him which is when we attempted to make phone contact however from that point until now all phone calls have been ignored, we then checked and found out it wasn't in a DPS so we started the process of sending a letter taken from the Shelter website asking for our deposit back and a week later dated 2 weeks prior claiming a few deduction that we didn't agree with and a cheque for just over half the deposit, our plan was to cash the cheque and write a letter disputing the difference however the cheque bounced and the landlord is refusing to sign for any more recorded delivery letters.


I've even gone into the local pub where I know he drinks and have given the owner my name and number asking him to call me but despite him passing it on he still refuses to contact us, we are now about to send the final letter before action so I've got a few questions about what I do from now.


1) Should we send copies of all documents we plan to send to the court to him with the LBA?


2) How do we proceed if he is refusing to sign for our letters?


3) The owner of the pub has told me he's renting the property to someone different rather than selling it, which makes me think he might have audacity to move us on just to keep our deposit, so how long does it take for land registry to process on their website and would it be worth sending the letter to that address too?


Sorry if I've waffled on a bit but as you can imagine it's a situation that's aggravated me greatly.


Many thanks for any help.

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1.No LBA will suffice. Court will provide both sides with evidence & response when Court action progresses

2 Send letters to reqd AST address for Service of Notices by First Class post, obtaining free Cert of Posting from PO counter at time.

DO NOT use registered, signed for delivery.

3. What has Land Registry got to do with it?

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Also I wouldn't cash any cheque's until I was happy with the amount on it.



If you think I have helped you, please add to my reputation by clicking the star button to the left.


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Thanks for the replies...


Mariner - Is there a reason not to send it recorded? Can he not claim it was lost in the post?


Ashmk - Knowing his poor credit history and the period of him ignoring us we were thinking we were lucky to see any of it again and would have chased the rest after.

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Mariner - In reply to your question about land registry, he told us he wanted us to leave as he was selling it and it was going through June 1st but we've been told since that he is renting the property back out, now since he had post still delivered there when we lived there that he collected I wondered if we would he better off sending a copy there too, so I wondered how often the land registry updated their site so to check if he still owns it.

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Registered-signed for delivery requires someone to sign for letter. occupant can refuse or if postie gets no response he will return it to sorting office to await collection by recipient. If not collected after ~14 days it will be returned to sender - so no service of Notice.

Normal mail is delivered (served) by sticking it through the letterbox of address property.

If you mail to correct address by pre-paid First Class post, from at least one post office (not post box) and obtain a free Cert of Posting from each PO counter then you can rely on the Interpretation Act for presumed delivery (service) 2 PO working days later (exc w/e & bank hols)


LR records can take several weeks to record a change of ownership. It is not relevant to your claim whether sold or re-let property after you vacated. So LL may have told you a porky pie, but I assume you vacated voluntarily before a Court repo Order was granted?

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