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    • Yes it is the Arndale. Until 2018 it had always been free to park there then they introduced charges. I'm guessing the carer might have thought it was still free for 3 hours. 
    • I sold an item on ebay through their bidding system, ebay recommended I use PackLink as a delivery service so I did. I dropped the item at a local shop and video tapped the item being taped in the parcel with the label stuck on. The parcel was scanned and approved awaiting to be collected by somebody from Hermes, the person collected this parcel later that same day (both events are recorded on hermes tracking website) and the tracking did not update past that point. I contacted Ebay, PackLink and made attempts to contact Hermes the following day to trace the parcel, and it took PackLink 6 working days to establish that the parcel was 'lost'. Hermes contact was appalling as it is automated (live chat and phone) and when I could get through, their automated system stated that due to the label being from PackLink, all issues are with them.   Once the parcel was lost, I was told to write up a claim form, which I did so. They initially offered me £25 + label cost, which I told them I reject through email. They then refunded me both amounts despite me rejecting this.   It took 6 working days for them to admit a problem and to send me that amount despite my rejection.   I found this companies house number for PackLink: 09026541   That claim form you have linked me is for people who have a claim against them, is this the right link (it asks me questions such as if I received notice from the creditor, why I ceased payments etc)   Thank you for the assistance.   I have just checked today and it says:   HERMES PARCELNET LIMITED filed an acknowledgment of service on 19/10/2020   The claim was submitted by me on the 12th.   Am I able to PM you privately with my claim form?  
    • Is this the Arndale?  On Google Maps it seems the only multi-storey in the area, and it's "managed" by ES Parking.  I see that there were recently three hours' free parking.  As dx says, that will be on the planning permission which immediately knocks the fleecers' claim out of the water.   Plus, love to see them pursue someone for driving who can't physically drive!
    • sorry here is the invoice back up, there were several 3.45Mb single page uploads that had exceeded the 4.8MB limit for upload     Dongara marine pty invoice.pdf
    • A great truth in that article HB, the test & trace is a shambles, and Wales bought into that system, when they culd have set up their own like the county of ceredigion did, that has kept it under control.  There is rising unrest and derision and much verbal tolchocking of Drakeford on social media. he also banned halloween, so expect a children's rebellion on October 31st, some are already saying they will dress up and go out regardless, don't think police would look good trying to fine some 10 11 and 12 year olds £1,000  for breaching lockdown, press would be all over it.
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Since you're the first person I've seen on the forum who has applied for PIP, I doubt anyone can answer your question.

 

If you would like to help those that follow you could post more information about how you claimed and how the assessment was carried out etc.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Yes, if you have time, it would be helpful to know about the process - in particular, what was involved in the assessment, and which company carried it out?

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Yes, if you have time, it would be helpful to know about the process - in particular, what was involved in the assessment, and which company carried it out?

 

Yes I think everyone will be interested to hear from one of the 'first'. I presume that they are working strictly to the mobilising no more than 20 metres rule as well?

 

I can't see this or any future government going soft on what has already been decided on how PIP will be run. I just wish that the government would be honest and up front and once and for all admit that one of the reasons that PIP has been brought in is to cut down on the number of awardees and consequently the amount of money being paid out. This must be one of the biggest know secrets around.

 

Slightly off the subject, and having done a self assessment of the PIP descriptors, I will go from DLA - HRM & MRC to zilch under PIP!!

It doesn't change how difficult life is it just makes me feel better that I will be formally told that I am not as disabled as I thought I was!

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Yes I think everyone will be interested to hear from one of the 'first'. I presume that they are working strictly to the mobilising no more than 20 metres rule as well?

 

I can't see this or any future government going soft on what has already been decided on how PIP will be run. I just wish that the government would be honest and up front and once and for all admit that one of the reasons that PIP has been brought in is to cut down on the number of awardees and consequently the amount of money being paid out. This must be one of the biggest know secrets around.

 

Slightly off the subject, and having done a self assessment of the PIP descriptors, I will go from DLA - HRM & MRC to zilch under PIP!!

It doesn't change how difficult life is it just makes me feel better that I will be formally told that I am not as disabled as I thought I was!

 

Well I sent forms off on 24th April and to be honest was pleased to get an assesment of someone as I have applied for dla and been refused on many occasions I have an appeal in two weeks for that but that's another story . I applied again as I need a hip replacement and have been told I can have a one . They atos guy who gave the assesment was really ok and seemed to be sympathetic to me but lord knows what he put in the report . He just asked the questions on the forms like can you prepare a meal how far can you walk etc and the examination was about 30 seconds to be honest he could see I was in agony and he said that at the time all I had to do was lie on a bed and try to raise one leg the.n the other . Just would like a decision!

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Well I sent forms off on 24th April and to be honest was pleased to get an assesment of someone as I have applied for dla and been refused on many occasions I have an appeal in two weeks for that but that's another story . I applied again as I need a hip replacement and have been told I can have a one . They atos guy who gave the assesment was really ok and seemed to be sympathetic to me but lord knows what he put in the report . He just asked the questions on the forms like can you prepare a meal how far can you walk etc and the examination was about 30 seconds to be honest he could see I was in agony and he said that at the time all I had to do was lie on a bed and try to raise one leg the.n the other . Just would like a decision!

 

Hmmm, sounds disturbingly familiar. Please keep in touch with the result, and good luck for your dla appeal.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Hmmm, sounds disturbingly familiar. Please keep in touch with the result, and good luck for your dla appeal.

 

So not unusual how many weeks should it take ? I have a feeling they are awaiting the appeal decision first which I think will be upheld as I have sent in no further evidence as I have none !

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Hmmm, sounds disturbingly familiar. Please keep in touch with the result, and good luck for your dla appeal.

 

Yes it does - not too many miles away from how the ESA assessments are being run.

I would point out to the OP that it doesn't matter (as with ESA) how disabled you are, how ill you are, how difficult you find the simple things in life are - if you don't tick the boxes (the descriptors) you will fail PIP.

You could say that it levels the playing field over DLA where an award was given based on how good the GP was at supporting the claimant and how good the advice and help was in completing the form. PIP is much more clinical.

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No-one can tell you how long it'll take.

 

Yes, this is true. While we usually prefer to offer advice where possible, PIP is so new that we don't really have any basis for said advice. I hope the OP will let us know how it goes so we can let future claimants know.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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just rang dwp and they have not recieved any information from atos. i rang atos who said it was being taken care of and would be sent to them when all checks had been made ? dont think she had a clue really .

 

Doesn't surprise me in the least - I had an assessor (doctor actually) removed by ATOS from their panel owing to gross incompetence, not even knowing that Lithium was used for mental health treatment!

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  • 2 weeks later...

I'm just taking an educated guess but I think you will be paid DLA from your original claim date to whenever a decision is made on your PIP claim, and then the PIP claim will take over since I think DWP will say that assessment should supersede the DLA win.

 

Depending on how long ago you made your DLA claim you should be in for a chunk of back pay though.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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:not so goldengirl:

 

Yep, entitlement to disability living (by a decision maker or a tribunal panel) ends once there's a determination about entitlement to personal independence payment. Reg 17 of;

 

http://www.legislation.gov.uk/uksi/2013/387/made

 

Where there's a decision about personal independence payment, before an appeal hearing for disability living, the tribunal panel will only consider the period between the application for disability living and the decision about personal independence payment.

 

Margaret.

Edited by **Margaret**
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:not so golden girl:

 

Yep, entitlement to disability living (by a decision maker or a tribunal panel) ends once there's a determination about entitlement to personal independence payment. Reg 17 of;

 

http://www.legislation.gov.uk/uksi/2013/387/made

 

Where there's a decision about personal independence payment, before an appeal hearing for disability living, the tribunal panel will only consider the period between the application for disability living and the decision about personal independence payment.

 

Margaret.[/quote

So am I right in thinking if I get paid from the dla up untiltoday and then pip decide no I am not allowed I get money taken back off my from when I first applied for pip? ]

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no, you won't get any money taken back, the dla decision will apply until the PIP decision is made - so no overpayment, don't worry on that front.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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no, you won't get any money taken back, the dla decision will apply until the PIP decision is made - so no overpayment, don't worry on that front.

 

Well on Monday I phoned pip who put a stop on the claim as they said as I had been awarded at court the pip claim would no longer be eligible ?? Not heard from dwp yet

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  • 2 weeks later...
Well on Monday I phoned pip who put a stop on the claim as they said as I had been awarded at court the pip claim would no longer be eligible ?? Not heard from dwp yet

 

Got the money through on Tuesday ! Can I ask my tax credits will they be affected I told them I got the higher rate mobility a week after I won they said I would hear in six weeks and if not gave me a number to ring ? Anyone know what happens ?

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