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    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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No original agreement of debt causing stress after bereavement of child please help


didnotknow
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Keep going and stay strong, I love the I know nothing bit in their letter. "providing informatioabout what your concern is about"

Good luck and dont let the b**gers grind you down. The only practicle help I can give is when they finally get the noose around their necks I would be glad to kick the steps away for you!

 

This post really describes CAG! :lol:

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blimey, they have more depts than 'arrods. now gone to cust relat in brum! they wrote to you from one office, and you responded there accordingly. now its gone somewhere else! how many more times do you have to write! note the oft etc guides re them ensuring accurate records between depts.

Edited by Ford
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I sent moorcroft an sar as i requested the recording of the phone calls which they hold and the silly idiots made the postal order out to lloyds tsb and sent it back to me so the postal order is useless to myself how do i get the £10 back now please.

The reason why i did this was because the ico said if they have recordings of phone calls on their system i am entitled to them.

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Sorry about this but this is what was at the end of my request to moorcroft.

So why did they make it out to lloyds.

 

I enclose a postal order No 000010 08 8002 89xxxxx the statutory maximum fee of £10. You have 40 days in which to comply. Furthermore, if I discover that you have levied disproportionate penalties against me or collected monies to which you were not entitled, then I shall be reclaiming them and also the enclosed £10 Data Protection Act subject access request fee.

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if you've still got the tearoff bit

you can get it refunded at the po. counter

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Just to fill you in on whats going on

 

its getting very interesting now

 

i have put in an official complaint about westcott as they are clearly in violation of the OFT guidelines

 

moorcroft

 

will be following shortly.

 

lloyds tsb

 

i am just waiting for a reply

 

lloyds have clearly got not a clue what they are doing as they have my partner down as divorced,

incorrect adresses and telephone numbers

 

i am waiting for a final response letter

 

they have clearly defaulted on at least 6 of the OFT guidelines and also the consumer credit act of 1974

and i am also waiting for a final response off lloyds as then it can be taken to the ombudsman.

 

I have just received over 15 years worth of so called documents in an A4 envelope which holds practically zero information.

 

One number is actually my mums who is going senile and she has been going on about people contacting her discussing the debt and she thinks its her they are talking about.

 

Can someone help me i would like to know what regulations state that they cannot discuss or hold incorrect information.

And not keeping records up to date

 

Any help would be welcome

Edited by didnotknow
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Thank you for your response ford

Sorry to be a pain but what does this mean

 

customer not given consent to view additional information

 

And also is it legal for a lender to print a screen shot and blank out the figures and write in by hand a new figure

 

And also they have not given me any recordings of phone calls

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not really no

 

unless there is a clear data trail as to WHO in the organisation did it and WHY they did it

comms log?

 

OC and debt details please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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threads merged better be keep to one thread

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Can any one tell me if you prove without doubt that they have broken the OFT guidelines on more than one issue would this mean you win your case

 

and also if you can prove there has been an error on the figures even though its only 25p does this mean that the whole figure would be in dispute

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any non compliance of oft guides and codes etc should be taken into account by the fos when making their decisions and count in your favour. do point them out to the fos when complaining.

can also report any data issues to the ICO, and the fos

comp for? how much roughly was the comp? are you accepting it?

bcobs re fair treatment

CPUTR?

 

some info

http://www.lendingstandardsboard.org.uk/thecode.html

http://www.oft.gov.uk/about-the-oft/legal-powers/legal/cca/debt-collection

http://www.oft.gov.uk/about-the-oft/legal-powers/legal/cca/irresponsible

Edited by Ford
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Thank you ever so much for your reply very helpful.

 

The comp was only very small complaint was regarding the £10 postal order made out to tsb i was only testing the water with them.

 

The comp was double.

 

Not accepted it at the moment as i believe they are breach of the oft lloyds is saying they are not moorcroft are.

Edited by didnotknow
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Thank you for your response ford

Sorry to be a pain but what does this mean

 

customer not given consent to view additional information - not sure, maybe them saying that it should be redacted and not for customer to see. as dx says, could ask for an explanation?

 

 

And also they have not given me any recordings of phone calls - loyds? or moor? when next writing ask them for an explanation. any tel recordings are part of sar. loyds do often say that they only keep recordings for x months, but, ask anyway, get a written explanation, and include in any complaint if required?

 

as above in red

Edited by Ford
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