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I applied for the above scheme in June of 2012. I was aware the scheme finished in Nov 2012. When I rang British Gas I asked if I would be still be able to apply. I had a letter apologising for the time it would take to send someone to survey my home, the appointment was for Dec 2012. I rang on several occasions and was told I would probably get the work done in the Summer but I said as long as it was done for the Winter it didnt matter.

 

My house is very cold and I am on a small pension. I rang again today and out of the blue was told as the money from the Governement had run out in Nov 2012 they didnt think I would be able to have the work carried out. I have a contract with them which was given to me by the lady who did the survey in Dec 2012. This is obviously worth nothing and makes a mockery of these deals. I am going to have another freezing Winter and there doesnt seem to be anything I can do about it!

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Their are other schemes out there you need to contact your local age concern

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If you have a contract for the work then they are obliged to undertake it.

Please can we see the contract


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