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    • not sure what you think is going on but they are nothing to do with any official court forms... it's merely a process and fleecing debt buyer must go thru should they be thinking of requesting northants bulk issue a speculative court claim on their behalf.   just send it as is dont change it.   as for d: just put .....the debt purchaser has yet to provide any or all of the required documentation.   dx    
    • if you type in auxillis is our search top right in the red banner you'll see this con over auxillis and supposed courtesy cars , but it's not its an HP agreement is well known here.   9/10 it's ends up with you fronting a court claim out of your own pocket for auxillis against the other parties insurance company that you don't stand a chance of ever winning for a claim against them for the excessive HP hire car costs you got scammed with.   may i be frank that whomever told you looking at the circumstances of you incident that you'd ever win a claim and it not be 50/50 was wrong.   you were in a narrow road in a housing estate with cars parked down one side on a blind sweeping bend exceeding the speed you should have been doing for the stated weather conditions. running into someone's side that pulls out infront of you in such an area and it being where you live too so you know it well would never be the other parties sole fault even without the poor weather. if this were to go to court IMHO you would lose.   sadly shows you were not p'haps driving with due care and attention. hence your ins companies stance.
    • I did see not to give those details out, but as these could wind up official court forms, I dont want to be on the wrong side of it.   the areas in boxes D and I, is it ok to say ""refer to appendix A, refer to appendix B"? There s a REALLy long list of "what the hell" I want out of them as this is making zero sense. Not only that, I've got a long list of "this is the hell" I need to send back in the dispute too.
    • the debt has been sold not passed on and yes there is no legislation that prevent a disputed debt being sold.   as for your other questions go read post 4 of that thread again carefully it's all there.   dx  
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies
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Replacing a lead common supply pipe with neighbour


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We are currently looking at replacing our lead supply pipe since all of our floors are up at the moment anyway. From what we can tell, we share a lead supply pipe with 3 other properties (terraced) something like this:

 

x----1-----2-----3----4

 

Where x is the stopcock and we are property number 3.

 

Neighbor number 4's supply pipe splits off from our property under our living room floor; we think a similar thing happens for properties 1&2 as our supply pipe seems to head off outside as apposed to neighbor number 2's house.

 

Neighbor number four also wishes to replace her lead supply pipe. Ideally we both wish to have our own supply pipe as water pressure is naff, especially when everybody is fighting for water in the mornings!

 

Does anybody have any experience with Yorkshire Water in terms of getting off lead piping and getting a separate supply at the same time? I know they have a scheme where they will replace the lead upto the property boundary if you replace the stuff on your property boundary (that's fine, we're both prepared to dig a trench and lay 25mm MDPE etc). With this being that case, are Yorkshire Water likely to impose additional fees to give us both a separate supply?

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Suggest you contact Yorkshire water and see what they say, as I expect each case is looked at on its merits. Also separate water supplies would allow meters to be installed at the same time.

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Hi there, I replaced to a lead water supply pipe about a year ago. I contacted Yorkshire water who sent out a form to complete. We then dug up a trench ourselves and placed the pipe, rep from Yorkshire water came to inspect that the trench was deep enough, they checked a few other things but can't really recall, don't really understand their terminology.

 

Our supply pipe is for our property only and not shared with the neighbours. Yorkshire water were very good in explaining the procedure. They then give you a date and connect the pipe to the supply pass the boundary and then do the same inside the house. This was free for me except the cost for the new pipe which was not much and bit of digging.

 

One thing I would advise is that if you live on a main road, like I do, Yorkshire water have to give the local council notice that they are to do the works and as in my case need to put up temporary traffic lights to help flow of traffic. This is the only thing that delayed my matter other than that everything is straight forward.

 

As for your own supplies, I can't really say but don't be scared to ask Yorkshire water as in my experience their customer service has been excellent.

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Thanks Mmjan, that provides a bit more insight to the process! Hopefully it won't be too much different (or expensive!) when it comes to my particular situation.

 

I've been in touch with Yorkshire Water, just waiting to hear back from the department I need to speak to. Did you have to pay a £117 fee for them to come out and inspect the area before commencing?

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Hi there, Yorkshire water did not charge me. However I am assuming that they might charge you if you have asked for your own supply as they might want to come and investigate where the pipes will be laid once they are split from your neighbour.

 

I have read somewhere on Yorkshire waters website that you usually get 1or 2 free repairs call out at their discretion. I have used them in the past for a burst supply pipe and investigate a blocked stack. They did not charge me on both occasions.

 

If you have not used them previously for such things or say never called them out for anything. It may be worth while pointing out that you have been a customer for so long (got no other choice of supplier really) always paid bills on time, not had to use them before etc and etc. ask to speak to a manager.

 

Explain that it would be in their and your best interests to have your own supply as the pressure is not good. Put your haggling skills to the test. It's worked for me on several occasions.

 

Good luck and let us know how you get on.

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law has changed on ownership of water and sewage pipes, the bit you own is the part that is exclusively yours so only from th junction, the common parts are now the water co's. This should make it easier and cheaper to get agreement for replacement with water co and your neighbours.

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Still waiting to hear back from YW regarding overall cost.

 

It's annoying though, basically they are saying yes you can get the lead replaced for free if all four of your neighbors do their bit (they won't, only us two at the end are prepared to) but you will still be on a shared supply.

 

But YW won't contribute a single penny if two properties wish to come off the shared lead supply altogether. The best they will do is charge one set of highway excavation costs (pavement and a big chunk of grass - no road) if we both lay our new pipes in a single trench to the property boundary. Hope it's not too expensive...

Edited by Eversir
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