Barclaycard charges reclaim help please

[Tessy1]

I recently applied for PPI with Barclaycard and this is the feedback from them (attached).

 

I was not sure I had a PPI when i took the credit card in 2006 with a limit of £250

so i decided to apply to see what happens and

 

from the feedback it looks like I had PPI and I do not understand how they how have analysed the payments.

 

Can someone adviced me if Barclaycard are correct with their decision.

 

Please view the attachments.......

[ims21]

The principle they state is correct i.e. refund of premiums, associated interest and 8% on any credit balance following a reconstruction of the account.

 

If you want to check it you will need all of your statements.....do you have them?

[Tessy1]

Refund of premiums ? i thought i should be expecting compensation instead.

I do not have any of my statements.

 

Thanks

[ims21]

PPI redress on a credit card is calculated to give the following...

 

1 - Refund of all premiums charged to the account.

 

2 - Refund of the contractual interest charged as a result of those premiums.

 

3 - The account is reconstructed with the above removed. If that reconstruction shows that for any month the account would have been in credit, you get 8% simple interest on that balance for that month.

 

That 8% is the compensation for being deprived of your money for that month.

 

With a card that had a low credit limit of £250 then the redress won't be much.

 

If you haven't got your statements you could send a Subject Access Request (SAR) to get them but the cost would be £10 and it might not be economically worth it given the low amount of redress that would be due. It looks like the cost of the SAR would be more than the amount you are going to get back.

[Tessy1]

Thanks for the info ims21.

 

Case closed on that. How about below ........

 

After recently obtaining my credit report.

 

I found out that Barclay card were updating my account which were in arrears since Feb 2010 as MIXED payments.

 

I was paying through DMC (debt management company)to Barclaycard since Dec 2010 - NOV 2012 on a reduced fee

and I have since then been paying to this company called LINK FINANCIAL OUTSOURCING LIMITED also on the same reduced fee up till date.

 

The continue to update it as MIXED PAYMENT on a montly basis. Are they right in doing this ? I believe they should update it as Arranged Payment instead.

 

Also, I wrote to Barclaycard on the 24th of May 2013 requesting the true copy of the transfer letter they wrote to me before passing on my details to LINK FINANCIAL.

 

I received a letter from LINK in respect to my request to BC.

 

Supplying me a letter to confirmed that BC have assigned/sold my account to them June 2012. Is this right ?

 

Shouldnt BC send me transfer notification on their own part?

 

Please Advice needed ASAP. Thank You

[dx100uk]

if link have the debt there is something VERY wrong with it.

 

never heard of mixed payment marker before

 

which CRa is this?

 

dx

[dx100uk]

£250 card from 2006 - still paying today!

 

god you've been fleeced blind

who was the DMP with?

[Tessy1]

Sorry, what do you mean by VERY strong ?

 

All three agencies (Experian, Equifax, Call Credit) are reflecting the account as Arrears and updated as Mixed Payment whereas am paying reduced payment to them.

Edited June 24, 2013 by Tessy1

[Tessy1]

dx100uk,

 

I took the card with £250 limit and got increased to £500 then £800 around 2009. I missed few payments thereafter and they continue to charge interest on the balance which i believe should be around £400. The arrears is current a balance of £620 as of date.

 

What is DMP

Edited June 24, 2013 by Tessy1

[Tessy1]

Yea, I got that.

DMP was with Chiltern Debt Management and was with them for exactly 2yrs when i realised they were hooping half of my payments.

[dx100uk]

this is second to the ppi point sri

 

if link are involved, then something is WRONg with the debt

 

who is listed as the owner on your CRA file?

 

dx

[Tessy1]

Barclaycard has closed the debt with the three agencies and the debt now belongs to Link according to what showing on my file. When I spoke to experian, they confirmed Link is the owner and i have just found out that Link in a member of CAIS which shows a bad marker on my file.

[dx100uk]

there is something very smelly about this account

BC don't use LINK

 

they are well know to fleece people blind.

 

can I suggest you get a CCA request off to LINK by 1st class proof of posting TODAY.

 

adapt the following text to YOUR details.

DO NOT SIGN THE LETTER!

get a £1 BLANK Postal order

write on the back

for statutory £1 CCA FEE ONLY.

leave the payee BLANK

post the two off by 1st class post, get proof of posting from PO counter

they have 12+2 WORKING days to comply.

 

firm demanding money

 

street,

 

town,

 

county

 

postcode

 

 

 

Dear Sir/Madam

 

 

 

Re:- Account/Reference Number 12345678

 

I do not acknowledge any debt with your Company or Associates

 

This letter is a formal request pursuant to s.77/78 of the Consumer Credit Act 1974. I require you to provide me

with a true copy of the credit agreement relating to the above account, together with any other documentation the

Act requires you to provide, including a detailed statement of the account.

 

 

 

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that

should you fail to comply with my request, the provisions of s.77 will apply.

 

 

 

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment,

and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a

creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you

are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

 

 

 

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection From Unfair Trading Regulations 2008

(CPUTR).

 

 

 

I enclose a postal order in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used

for any other purpose.

 

 

 

If you are unable to comply fully and properly with this request, you should confirm this in writing at the

earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

 

 

 

We look forward to hearing from you.

 

 

 

Yours faithfully

 

Mr A N Other

 

.......

 

me thinks link are to do wit the DMP lot you have

they are often in partnership .

 

get that SAr off to BC too

 

dx

[Tessy1]

Thanks.

 

If you read on #5 post , I stated that I wrote to BC requesting the transfer notification to link and Link wrote back to me in respect of that. Does that not mean BC knows about them.

 

Secondly, dump me......i had already append my signature on this letter i wrote to BC.

 

Thirdly, Should i still CCA Link and SAR barclaycard ?

[dx100uk]

auctioning your third point is the MOST important

 

get those done by 3pm today catch the post

 

dx

[Tessy1]

Great. Preparing for that now!

[Tessy1]

Do you think i stop the £5 standing order that goes to link every month whilst i receive feedback on this ?

Edited June 25, 2013 by Tessy1

[Tessy1]

Also,

just to point out that I had already lodged a compliant (before i got to know this website) to the Financial Ombudsman two weeks ago

 

regarding the LATE PAYMENT registered on my credit file against barclaycard

 

and I received an acknowledgment letter from BC just now stating they will resolve my complaint latest 12th of July.

 

Should i still carry on .....

[Tessy1]

I could not not post the letters today but will def tomorrow morning.

 

I need to attach the letter i received from LINK which says the debt was pass on to IDR FINANCE UK LIMITED and they appointed LINK. How do i attach to new message or should i attach it to Main Thread ?

[dx100uk]

IDR is link!!

 

 

another smokescreen!!

 

await the reply from the CCA/SAR do nothing more

 

IMHO you are being cash cowed

 

dx

[Tessy1]

I finally sent off the CCA to Link and SAR to barclay bank plc on thursday.

 

Question. Is Barclays Bank same with Barclay card ? I wanted to see if i had PPI on my barclay loan which i took in 2006 which had been paid off, so i sent the SAR to Barclay Bank plc (one churchill place) requesting for my loan account and barclaycard account.

[dx100uk]

poss

 

wait and see what you get back

 

it should be all info on you

 

 

dx

[Tessy1]

I just received a letter from Barclaycard now regarding the complaint I lodge with the Ombudsman.

 

They stated that they wrote to my DMP in NOV 2010 that the agreed arrangement is a formal arrangement

and therefore the account will continue to be in arrears.

 

Is this enough reason to back themselves up ?

 

Shouldnt they write direct to me ? and even so, were they right in updating the account as a Late Payment whereas they were taking reduced payment every month?

 

Also, they stated that the account was sold to IDR Finance in July 2012 and therefore they are not responsible for any recordings IDR Finance have put on my credit file from this date.

[dx100uk]

well late or reduced payment really matters not, the fact is you were paying less than the required monthly amount, so 'a' marker can rightly be placed if you were.

 

as for the ombs, you hadn't said anywhere you had complained to them.

 

I don't think you can ideally workout what has gone on here until you have all the statements.

 

something is for sure though, no dmc is in it for your good

 

but the fact that the letter went to them is correct

you signed up that they take over all the work inc negotiations with your creditors.

so that part is correct.

 

dx

[Tessy1]

I said so on #18 post (about ombudsman).

 

Thanks

 

I will await their replies.....and also, i will contact Chiltern now known as MONEYPLUS (DMP) to find out about the information.