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    • I purchased an item costing approximately £3000 from an online retailer. The item was sent via Royal Mail Special Delivery. The item never arrived. Tracking shows as delivered with a signiture and printed name which is not mine. I informed the retailer and they in turn informed Royal Mail who started an investigation. After the investaigation Royal Mail said the item was delivered to a house number opposite me and that I should check with them. I checked and nothing had been received by that neighbour. After this the reailer initiated a claim with Royal Mail. It has been 5 days since then and I have not heard back from the retailer. My question is: Legally, do I really need to wait for the Royal Mail claim? As far as I see it I have a contract with the retialer. I have paid them money and they have agreed to provide me with goods. I have paid my money but not recieved the goods. The Royal Mail aspect is nothing to do with me and not my problem. Am I correct in this thinking?   If so, what should I do?
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    • read it properly, doesn't say will anywhere. i don't think we've ever see any of these threats go anywhere.    
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
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      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
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      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
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one call insurance/judgement order listings DCA threat-o-gram


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well here we go again,another letter arrived today, another "court action notification".

wish they would get off their fat a** and stop giving me idle threats and take me to court.

come on carla Patterson come and get me .

Edited by themagician
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These letters break the rules. e.g court action notification and judgement order listings. It is illegal to make any such suggestion. Section 40 Administration of justice act. A complaint to the FCA may be in order, although they don't normally deal with individual complaints from consumers.

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Judgement Order Listings is part of OneCall group, their domain name registration confirms this, the registrant address and nameservers are

 

One Call Building, First Point Doncaster South Yorkshire DN4 5JQ

 

Name servers: ns1.onecallgroup.net ns2.onecallgroup.net

see http://www.nominet.org.uk/whois/lookup?query=judgementorderlistings.co.uk

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Judgement Order Listings is part of OneCall group, their domain name registration confirms this, the registrant address and nameservers are

 

One Call Building, First Point Doncaster South Yorkshire DN4 5JQ

 

Name servers: ns1.onecallgroup.net ns2.onecallgroup.net

see http://www.nominet.org.uk/whois/lookup?query=judgementorderlistings.co.uk

 

Yes, I think we realise this. There have been a number of posts to CAG complaining about the way One Call chase for outstanding premiums. My opinion is that the current way is borderline illegal or certainly against FCA rules.

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  • 2 months later...

well you cannot say their not persistant,yes Judgment order listings,we have now gone back to FINAL warning!

miss Carla Patterson senior agent "spy 00-41/2" have you got such a short memory span as the last letter was

"court action notification" .

letter say,s"if standing order not received within 7days,then we will have no option but to instruct our door to door debt collectors to visit your home or work premises to collect the payment owed.

oh Carla can you not either come personally or at least take me to court "ace in the hole waiting for you".

my fondest greetings Carla, love me xxx.

PS don't come in the next 2 wks as its schools hols and Greece awaits me.:violin::violin::violin:

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Well if that is supposed to be a Letter before Action, it fails miserably.

 

I dont think it follows pre action protocol either.

 

if standing order not received within 7days,then we will have no option but to instruct our door to door debt collectors to visit your home or work premises to collect the payment owed.

 

 

^^^^ I would be reading the above as a threat ! typical of an illegal loan shark.. and certainly in breach of OFT Guidelines.

 

How are they going to "collect the payment owed ? They have no right to enter your premises!

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cheers citizen,b.

 

i know they can,t enter etc etc ,but just taking the Michael.

 

I think I,m being stalked by this woman

 

she tells me this then tells me that

 

,playing hard to get me thinks.

 

should I send her flowers and a chocolate bunny for easter ?

 

,or just a " thinking of you not".

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Well if that is supposed to be a Letter before Action, it fails miserably.

 

I dont think it follows pre action protocol either.

 

 

 

^^^^ I would be reading the above as a threat ! typical of an illegal loan shark.. and certainly in breach of OFT Guidelines.

 

How are they going to "collect the payment owed ? They have no right to enter your premises!

 

who said the debt is owed ???? oops they did,sado,s

 

now Carla as I,m goin to Greece on the money you say I owe !

 

when I come back in 2 weeks time

 

can I offer you 1p a month as I don't work don't own anything

and don't owe you nowt,

 

game over!.

I bet Carla plays a crap game of poker!." sorry did,nt mean to say poker??.

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If you are being stalked by this organisation over a non-existant debt then maybe a visit to the police station would be in order. They have recently taken action against a journalist who was writing several investigative articles about a woman & when he tried to give her a chance to put her point of view she complained that he was stalking her & 3 police went round to talk to him

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  • 2 weeks later...

that's what i thought after reading through comments but wanted to be sure they just like to think they are clever and that if they make threats or make it sound like they are bailiffs we will bow down to them - not this person, i Will report them,

 

 

 

start a new thread

of your own

 

JOL are a DCA they are NOT BAILIFFS

and have no such legal powers.

 

dx

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  • 2 months later...

Just so everyone is aware, COURT BAILIFFS LIMITED t/a Judgement Order Listings has its office at a very similar address to One Call Insurance. They are owned by JOHN LAWRENCE RADFORD, who also owns One Call and it's associated companys. This I have confirmed by a Companies House search.

 

Anyone need more info, I'll see what I can dig up, and my interest they are "chasing" a debt that is not even owed to them. OC think all they have to do is send out an invoice, whether correct or not, then start sending out threats, probably illegally !!!

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then copy and paste the proof.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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