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    • as you have appealed you have lost certain protections in law but that doesnt change the law of contract. if you live close to the site or visit there can you please take some pictures of the car park entrance, any signs there and any signs inside the car park plus more importantly pictures of the offending payment machine. You can pretend to enter something to show what you can and cant see to highlight the problem and use this stick of their to beat them with. They dont ahve a hope in hell in enforcing this  but being  a buch of litigious and greedy cowboys they will, unjfortunately not see reason. what did their rejecton letter say? No IPC member ever accepts an appeal and nor do the IAS, they are not honest brokers so dotn be put off by this. Please redact any personal information and that will include car reg and any reference numbers, bar codes QR codes etc   If you still have the ticket even better as it show that you paid and then any other demand they make as a condition of parking is of no real consequence
    • Have had phone contact from the court. Judge has sent a court date of mid August, as he wants to see how to proceed in light of the "mystery" discontinuation form. As far as I'm aware, he requires all to attend on the date. I do need to double check the attendance requirements though, as I'm not at home to see the actual letter notification.
    • One from the newspapers, a motorist who took time to change his baby's nappy before feeding the meter at Sutton Harbour, Plymouth was sued by Britannia parking but the judge threw out the claim becuse "neither the sign or the small print made it sufficiently clear that the time started when entering the car park". Now as usual the paper refers to a "fine" and  it has been commented on before by judges tht the clock doesnt start when you enter the car park but should only take into account the actual parking period and hence the MINIMUM 10 minute grace period. So peeps, look at the wording fo the signage and if there isnt a clear definition of the grace period no binding contract! Will they change their ANPR systems to reflect this? Of course not, the majority of people will pay up even though the charge is unlawful.
    • yous is the reason already there
    • Purely out of curiosity, if I don't pay and go to court will the fine be more if i'm found guilty?   
  • Our picks

    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
        • Like
      • 0 replies
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We are getting reports of people receiving spam emails to their email addresses whcih they have used to sign up to the CAG.

 

We are checking but it seems that our email database may have been hacked.

 

We are very sorry for any inconvenience this may cause to you.

 

You should always be very careful when opening emails - and especially be careful about clicking links contained in them.

We'll report back here as we find out any more.


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Thanks. I was wondering after I received an 'offer' of a work-from-home job 'testing' a gambling system for a salary of £5,000 per month pre-bonus! I can confirm that I've only used the email address to which that spam was sent to sign up to CAG. (FWIW, I generate a unique address to give to each website that requires my email address.)

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Likewise, I have started receiving spam to the unique email address that I originally used to register with CAG.

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Same here, I used a unique email to sign-up on CAG. Got spam about a betting system.

 

Is it just email addresses that have been retrieved? Can these email addresses be associated with forum members' accounts and were passwords retrieved as well?

 

Do you store passwords as one-way hashes and why not store user data (such as email addresses) in encrypted format?

Edited by Who Are They?

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I'll ask the webmaster to respond on the tech stuff.


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Passwords are MD5 hashed twice with a salt. I agree it would be useful to store email addresses hashed too ... I'll look into if that would be feasible. At the moment, signs point to a script kiddie rather that someone who deliberately targetted CAG

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Likewise, I have started receiving spam to the unique email address.....

 

 

ditto


IMO

:-):rant:

 

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Passwords are MD5 hashed twice with a salt. I agree it would be useful to store email addresses hashed too ... I'll look into if that would be feasible. At the moment, signs point to a script kiddie rather that someone who deliberately targetted CAG

 

You will lose functionality if email addresses are stored with a one-way hash. Encrypted would be the way to go for email addresses.

 

Also, you did not respond to my other questions...

 

Is it just email addresses that have been retrieved? Can these email addresses be associated with forum members' accounts and were passwords retrieved as well?

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...I received an 'offer' of a work-from-home job.... I can confirm that I've only used the email address to which that spam was sent to sign up to CAG. ...)

 

ditto, got a few more today. anyone had the 94 mill jackpot one yet?


IMO

:-):rant:

 

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I'm getting spam - I've now removed the Cag email from Outlook as it's getting annoying.

 

[i don't want to win $160 million, what would I do with it :)]

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Me too, email received at an address registered exclusively with CAG.

 

No evidence of my CAG account being accessed or abused and I've changed the email address so I can dump the spam.

 

I'm presuming it's vBulletin (Search BBC for "Firm scrambles to patch vBulletin software flaw") but given the popularity of this software plus you can easily get source code it's understandable.

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Now receiving emails, allegedly from UPS, saying there is a parcel for me. The email has an attachment, which presumably contains the virus. All these emails are being sent to the email address that I only ever registered with Consumer Action Group.

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Will flag this up for you


How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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If its an email with a generic name, and not a bunch of different mixed characters, it might be a bot thats doing a mass phishing attempt. These bots, working on botnets can send out millions of emails to tens of millions of different addresses every hour.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yes, what renegadeimp just said. We often see spammers guessing tens of thousands of possible addresses in the hope of getting lucky.

 

That said, the database was stolen a year or so ago, and it's possible a spammer still has a copy of it. There haven't been any compromises since then though

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Now receiving emails, allegedly from UPS, saying there is a parcel for me. The email has an attachment, which presumably contains the virus. All these emails are being sent to the email address that I only ever registered with Consumer Action Group.

Had the same UPS e-mail there was a warning on the page that the content had been blocked as it contained data likely to damage the computer.

Sender Expedited Delivery us64@jollyroger.IP


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I get them all the time, on an email never associated with CAG. My guess is it's red car syndrome.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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If the website wants to send you notification emails, then there is no point in using one-way encryption for the email address.

 

It is possible, but it would break functionality.

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Has the site been patched?

 

I've had a quick fiddle, quite easy to get database error messages, which means very possible to SQL inject.

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Just received the following email to my CAG-registered email address...

 

Morning,

 

I was hoping to hear from you by now. May I have payment on invoice #84146904339 today please, or would you like a further extension?

 

Best regards,

Mauro Reddin

+447111855960

 

 

 

The phone number above is invalid, according to Magsys Telephone Code Lookup, as there are no phone numbers beginning 0711 in the UK.

 

The email came from: painted9 @ imperiagold.ru and has an attachment: invc_2014-09-15_76689009765.arj

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Just received the following email to my CAG-registered email address...

 

Morning,

 

I was hoping to hear from you by now. May I have payment on invoice #84146904339 today please, or would you like a further extension?

 

Best regards,

Mauro Reddin

+447111855960

 

 

 

The phone number above is invalid, according to Magsys Telephone Code Lookup, as there are no phone numbers beginning 0711 in the UK.

 

The email came from: painted9 @ imperiagold.ru and has an attachment: invc_2014-09-15_76689009765.arj

The 0711 code is Stuttgart I think?


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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The 0711 code is Stuttgart I think?

 

I've had that email this morning - sent to my office email


Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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I get loads of spam email like that, I report it to my email provider then delete it

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Don't answer it and don't try to contact them. They have no idea who you are or even if there is an email address with your name on it.

 

 

These work by knowing the second part of the email address like the one for this site. What they do is to send out emails by the tens of thousands with a random generator adding a name in from of the @.

 

 

The majority they send out will bounce back as no such address exists, but once in a while they hit on the correct name to add to the front and that email then goes through. They still have no idea who you are or your email address unless you respond to it and then you alert them to the fact it is live. This is why there is always a question of some sort, in this case "or would you like a further extension?".

Giving no details is also calculated to make you query the invoice.

Don't be tempted to click on the 'If you don't wish to receive these emails any further, click here', that is another of there tricks.

Be especially certain not to click on any attachments that say your invoice (or pics of the pretty girl) are attached. They will contain a virus.

Edited by Conniff

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I've had that email this morning - sent to my office email

 

 

Not had one yet on any of my e-mail addresses.

It is definitely a German telephone area code Stuttgart ( I was there last week).


Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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