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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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My husband suffered an injury at work in October. He has been unable to work since and has recieved SSP which will run out this week.His employers (a public school) have not accepted liability for the accident and to be honest have been quite nasty. He works 3 days a week as a general maintenance man.

He read somewhere that he could have holiday pay rather than SSP so he asked for 2 days from last year and 4 days accrued for this year. He received the following reply.

Holiday entitlement can be requested at anytime during the holiday year but it is the employers decision when it can be taken.

It would be quite unusual to pay holiday entitlement unless the contract has come to an end when we would of course factor in any accrued holiday not taken'

Is this true? I cant see any reason for refusing other than making life difficult for us.

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The advice you were given on then other forum you posted this was correct. Clearly they are encouraging him to resign.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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You are asking the school to pay him extra salary instead of letting him take days off. Unfortunately the school's response is correct. There is no general right giving you the choice to be paid extra for your holiday days instead of taking days off. Most employers require their employees to take their full holiday entitlement.

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My husband injured himself at work in November 2012 and is still off . His employer recently asked for his medical records from his GP which were duly sent.

They now want him to see a company doctor/occupational therapist. His contract of employment does include a clause giving his employer the right to insist he undergoes a medical examination by any medical practitioner the employer nominates

The problem is he is based in London (Harley Street) and my husband will have to take a 140 mile round trip to see him which wont be easy as he now has problems with his mobility because of the accident He is already very depressed about the whole thing. We dont really have the funds to pay for a trip to London and wonder if he can ask to see a local OT instead?

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Hello there.

 

The experts should be along later, but I would say it's worth asking the employer and explaining why this is a problem. You could also try mentioning the cost.

 

Do you mean an occupational therapist or an occupational health professional? I saw occupational health when I was off sick.

 

My best, HB

Illegitimi non carborundum

 

 

 

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you can ask to see a local OT at the same time as suggesting the alternative is for them to provide a taxi to the OT at their own cost, explaining why (unable to manage public transport or drive at the moment)

 

Do this in writing.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 4 weeks later...

My husband has worked part time for the past 12 years. He will be 60 in a few months and has been a painter and decorator since he was 16.

He injured himself at work in November while moving a computer desk which he wasnt made aware was broken and has been unable to work since then. His company decided not to pay him discretionary sick pay and refer to his accident as "alleged'.

They asked for information from his GP and then sent him to see an Occupational Therapist in London. We have now had a report from the OT which has advised that he is not fit to return to his job and will have to seek an alternative career. The report (to his company) also recommended he agrees on a negotiated settlement.

He went to the CAB but he is still not sure what he should do next.

We would be very grateful for some advice.

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Most odd. OT should only be commenting on fitness to work, not financial matters.

 

For financial impact of the injury you need to be claiming against the employers liability insurance. Doctors report + copy of the accident report from the time + any witnesses would be a good place to start.

 

Do you have union membership or legal cover on your home or car insurance? Worth checking.

 

What did the CAB actually say?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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The CAB just gave a list of local solicitors and a sheet about personal injury claims.

He hasnt heard anything from his employers who will have received a copy of the same report.

To be honest we just want an end to all of this. My husband is very depressed and feels let down by his employer.

We thought it was a bit odd that the OT should mention financial settlements in his report. He isnt a union member and we dont have legal cover on our insurance policies.

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Your basic ambulance chaser will take the case and it shouldn't cost you a penny.

Don't expect it to be quick though.

You will need to support your husband, I know what he feels like as I suffer severe depression since my accident last year.

They will be relying on you wanting it to end soon so they can avoid paying what they should pay you, they are currently trying to starve me into taking an early settlement but they are just giving me something to focus on.

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There is no "quick-fix" I'm afraid. The employer is unlikely to come up with a pot of money unless forced. If you are after compensation you will need to speak to a personal injuy solicitor about bringing a claim.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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next stop a solicitor then I am afraid

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Check your houshold insurance for legal cover and if you have it make a claim via them or any of the conditional fee lawyers specialising in the personal injury field.

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My husband has just received a letter from his employer asking him to attend a meeting to discuss his sickness absence and the recommendations of Occupational Health. The dates shown on the letter relating to his absence are incorrect.

Should he ignore the discrepancy, tell them in his reply or bring it up at the meeting?

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is the error in his favour or not?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hello daisyw

 

 

My husband has just received a letter from his employer asking him to attend a meeting to discuss his sickness absence and the recommendations of Occupational Health. The dates shown on the letter relating to his absence are incorrect.

Should he ignore the discrepancy, tell them in his reply or bring it up at the meeting?

 

 

You will more than likly be told that for the purpose of the meeting/discussion the incorrect dates are neither here nor there. The main reason for the meeting/discussion is medical absence

 

 

dk

:welcome::rofl::welcome:

 

 

 

 

 

[sIGPIC][/sIGPIC]

 

 

 

:tea:

 

 

 

most of my knowledge is from the school of hard knocks

 

not based on any legal background

 

As quite a lot fellow caggers state seek Legal Advice

 

 

:ranger:

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