Jump to content


  • Tweets

  • Posts

    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Anglian windows product missold by unlawful means


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2894 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Summary:

 

If you have had a similar experience with Anglian Home Improvements please contact me directly. I am taking them to court and want to get as many witness statements as possible.

 

Detail:

 

Anglain canvassed our area offering free no obligation quotes 50% off. We got a quote for doing our house. We were conned into signing a purchase order which they now want us to pay. We were specifically told the following lies by their representative:

 

  1. We handed over £50 to “guarantee the price of the quote”. This was actually a deposit.
  2. We foolishly signed a purchase order. However, we did not know it was a purchase order, in fact were told it “was just a template for measuring the windows”.
  3. We were told “we could choose to go through with the purchase at any time for the next 12 months or not if we chose otherwise”.

When the representative left our home we had no idea we had committed ourselves to any expenditure. This is of course in the small print of the purchase order (which we were told was not a purchase order). We are now way past the cooling off period and Anglian are demanding we pay the full value to get the windows installed, or 80% and get nothing.

 

This way of getting business is clearly negligent misrepresentation, and I would argue fraudulent misrepresention.

 

If you have been told similar lies by Anglian (even if you never went through with the purchase) I would love to hear from you to help build my case (or indeed strengthen yours if you are going through something similar).

 

I would also be very interested in hearing any success stories from challenging similar contracts.

 

Thanks in advance

Edited by Conniff
correct a few typos
Link to post
Share on other sites

Welcome to the forums angliahunter.

 

There is an amusing sentence in you post, and it is one I have pondered over for a long time, it's the same with all companies.

 

"50% off" There is no such thing, you need to know the price beforehand to know if you are getting any discount whatsoever and as they never ever advertise the price of a window, how can they offer a percentage off, 50% off what.

Link to post
Share on other sites

take it from me ,i was in the widow game for over thirty years and know most of the cons.you are known in the industry as a kick in you will beleive anything,first there is no such thing as 50%discount they add that on to take off,it sounds to me as though he has kidded you about the knock down price and promised you that price is valid for the next 12 months should you decide to go ahead,a common tactic used by several of the big companys.never ever go to a big company for your windows you pay through the nose anglian have showrooms dotted all over the country every showroom has to be kitted out and staffed all at a cost ,any company has to cover their costs before they start making a profit and with all that to cover hence a high price,anyway to get back to yor problem if a surveyer has not been out and taken accurate measurements of your windows they will not have started making them so they have lost nothing tell them go jump in the lake after a few threats they will go away,if someone turns up to take accurate measurements tell him to go away,if you get any problems just let me know and i will advise you further,you have nothing to worry about

Link to post
Share on other sites

This is a very familiar tactic used by product representatives. I'd say the worst is with companies that seem legitimate and aren't exactly door-to-door salesmen. It is worth stating that as a consumer, it is your responsibility to properly read over anything you sign, however, it is also the responsibility of the person providing the contract/order to accurately determine and state what the purpose is. You are not allowed to say, "This is not a fish" and then proceed to sell them a fish. You will find this blow up in the faces of people who try that in the restaurant business, and it applies here, too.

 

Your idea of getting witnesses is a good one, but please ensure that their stories are not filled with holes that can be exploited. If you are successful in bringing this to court with several people backing you up, you will likely find their lawyers trying to poke holes and make them wider to instill doubt with the court. It is best if each story you get told gets checked by your own lawyer and presented in a way where it is least likely to be preyed upon. Power in numbers, but remember that these numbers need to be reliable numbers or else it will fall apart promptly. :(

 

That said, it is also bad business practice (and I am pretty sure it is also illegal) to demand money to ensure the pricing of a quote, as well as a preemptive deposit before the project is even agreed upon. I hope deeply that your lawyer is aware of all these circumstances and has made himself a thick portfolio of just exactly how and why this is wrong.

 

Best of luck, and I hope you find others to join your case! :)

Link to post
Share on other sites

Just be glad they are not safe style. They are a whole different breed of con artists.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • 3 months later...
Summary:

 

If you have had a similar experience with Anglian Home Improvements please contact me directly. I am taking them to court and want to get as many witness statements as possible.

 

 

Anglain canvassed our area offering free no obligation quotes 50% off. We got a quote for doing our house. We were conned into signing a purchase order which they now want us to pay. We were specifically told the following lies by their representative:

 

  1. We handed over £50 to “guarantee the price of the quote”. This was actually a deposit.
  2. We foolishly signed a purchase order. However, we did not know it was a purchase order, in fact were told it “was just a template for measuring the windows”.
  3. We were told “we could choose to go through with the purchase at any time for the next 12 months or not if we chose otherwise”.

When the representative left our home we had no idea we had committed ourselves to any expenditure. This is of course in the small print of the purchase order (which we were told was not a purchase order). We are now way past the cooling off period and Anglian are demanding we pay the full value to get the windows installed, or 80% and get nothing.

 

This way of getting business is clearly negligent misrepresentation, and I would argue fraudulent misrepresention.

 

If you have been told similar lies by Anglian (even if you never went through with the purchase) I would love to hear from you to help build my case (or indeed strengthen yours if you are going through something similar).

 

I would also be very interested in hearing any success stories from challenging similar contracts.

 

Thanks in advance

Detail: hi i had a sales man from anglian come round just for a quote, he gave me many prices and i told him i would not pay a deposit as i have other work to carry out first. he then said i could pay a deposit to lock in the price, have up to 6 months to have work carried out or i could get my deposit back, but not to get survey done as i would lose it. he even promised to pay out of his own pocket if i couldnt get deposit back. two weeks later im called by his manager about survey and after i tel him our agreement he says i have already lost that, after the cooling of period 14 days. after a heated arguement he got mark the salesman to call and he denied everything. i visited the managers office and he then told me that if i dont go ahead with the purchase i would still have to pay 25% of overall cost,£500.

i then checked all paper work and the salesman had, after talking for 2 hours about his past, failed business, being beat as a child and so on, making me very late had handed me the paper work, told me the deal once again, i signed only later to see id signed a totally differant finance deal. stupid i know i should have checked but i was late and thought i had 6 months to get out of it.

i hope this helps i am still battling with them now

Link to post
Share on other sites

  • 4 months later...

we had a similar situation - paid £49 to hold the quote, and was told we'd lose only that amount if we changed our minds in 6 months. Signed the finance agreement but like you we were not aware or told exactly what we had signed for and was not told we only had a 7 day cooling off period. This was in May 2013. the surveyor came the following week, so Anglian have now made the product without our knowledge and are now threatening legal action if we don't pay and take the product. Have had previous products installed by them on two separate occasions and both times had to have their people back in to 'fix' leaking windows etc 3 times for one installation. Would appreciate any help you could give us for our case as we are not sure where to go or what to do. Any support you require from us for your case we would gladly give.

Link to post
Share on other sites

  • 2 years later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...