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Cash genie taken money from NEW bank A/C - say they saw i brought something online & can do this!!

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HELP NEEDED ASAP!!

 

Hi,

 

I had a £80 loan that was due for repayment on the 5th of April,

 

i didnt pay back the loan to cash genie as I stopped my wage going in my bank account because my bank was messing me around with charges

 

I decided to open a new bank account with a different bank,

 

cash genie took £600 from my new account today without having my authorisation to take it from my account.

 

They didn't even have the sort code or account number,

as I phoned them they said they had right to do this and I asked how did they get my new bank details

and they said as I've paid for something online they've linked it back to my name and address

and said it was in my terms and conditions that they could do this without me giving them my new details,

 

the lady of the phone was very rude!

 

And said as I made no effort they are untitled to the £600,

 

Is this right?

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Tell your bank to do an immediate refund as your account was compromised and they stole it. Also, STAY OFF THE PHONE. You are dealing with loan sharks who will say and do ANYTHING to get money.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Okay I will try this. And let you know how it goes. Thank you

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do it NOW by telephone banking line

 

dx


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Dont let your bank tell you no. THey MUST refund it.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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got it from your cra file I bet!

 

totally unlawful.

nowhere in their online T&C does it say they can do that!

 

the oft/fsa will go bananas

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Have you applied for loan from another name with the new details?


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When they say they found you via another purchase online.. was that another loan or did you actually purchase an item ?


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