barclays offering alternative redress

[lazerbee]

Hi all, i am new to this site and would just like some advice.

 

I have been trying to claim my ppi back since the beginning of April.

 

This was for personal loans dating back to 1998.

 

It was for three separate loans one paying off another.

 

I received a letter yesterday saying they uphold my complaint,

but are offering an alternative redress rather than paying back all premiums paid.

 

I have received bank statements from them but i find them very unclear as to exactly how much i have paid in premiums,

they also say that the final loan did not have any pii added.

 

I have had lots of mis-information from then since the beginning of this whole saga

so was just keen to know from yourselves if they can do this.

 

I did not want any of the policies but was told it was compulsory to have the loan.

 

Also the statement shows on one of them that nine hundred pounds was deducted as single premium

then refunded ten days later which is strange as i didnt cancel it as i thought it was compulsory,

 

im just a little confused and any help/advice would be greatly appreciated.

Thanks in advance

[dx100uk]

hi welcome aboard.

 

as you had PPI rollover, even to the loan without a PPI policy itself..they are all linked.

 

obv we cant begin to comment without all the details.

 

well need the agreement

the statements

 

and

 

the redress letter.

 

you can upload them via this method:

 

[HOWEVER, try and make it a multi page word doc FIRST]

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try www.pdfescape.com TO BLANK STUFF,

*************************************************************

or

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

 

 

 

.....also link 1 below details the redress info

 

dx