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I have been having problems at work since new management took over this year i have worked there for 2 years with a clean record and excellent references, an incident occurred between myself (i am a receptionist) and a manager were she shouted at me on a corridor in front of patients and pointed her finger in my face. She then called me into the office and continue to be abusive, i complained to the general manager and she promised a full investigation would take place and asked me to send a statement. I did this immediately and expected a full investigation.

 

Around 2 weeks after the incident i received a letter from HR to invite me to attend a meeting with the HR manager and the manager in question for allegation of me falsely claiming overtime for work i had done during my working hours. I queried this with HR as i did not think it was fair for this particular manager to conduct the investigation as i had a grievance against her, they informed me that it was not a grievance it was a statement and no further action was taken (i did not realise this at the time) I attended the meeting which was factual they stated that my overtime (this was work i was asked to do, there was never a protocol or meeting it was just simply a spreadsheet of patients to discharge or book appointments around 20000 of them and this has been ongoing since June 2012) has anomolies because i had completed the work during working hours and not in the overtime and asked if they checked the systems could i prove i was at work. I replied to say that i had emailed my line mangaer on numerous occasions for help with my workload and i decided using my own initiative that it would be much easier for me to do the overtime during working hours (it was system based) and my work during overtime as it was pulling notes, preparing them for clinic which was easier to do when i was alone. I did not need to be logged onto the system for this and i have colleagues who will vouch for me that you dont need to be logged onto the system to prepare notes therefore they cannot say i did not do the overtime as they cannot use the system to be accurate.

 

Since then i have had no contact until today i received another email to attend a meeting on Tuesday (short notice) and that during the investigation for my overtime they found other information and are now accusing me of patient safety and alleging that i discharged patients without doing a note review or checking letters. I did what i was asked to do, i cannot be liable for discharging patients unless it was a mistake, i am not m and have done since June 2012, there were never any issues and i have never made any mistakes like this since i started work, i am also not medical therefore i cannot review notes and no protocol was put in place for me to do this, noone asked me how i did the work and it was just handed to me. 2 weeks ago my colleague recieved a protocol

I contacted a union representative today who told me to reschedule the meeting and she will attend with me once we have met to discuss.

 

I feel like i am being victimised and bullied, my line manager is currently off work and has been for nearly 6 months due to stress and has a grievance against one of the managers. I feel like they are looking for things that i may have done wrong and i am worried that it may lead to disciplinary action.

 

I actually had an interview yeserday because i need to leave this place and am waiting for a start date, once this comes through and i have full clearance i will hand in my notice. I will have to work 4 weeks notice and i am not sure i can handle this stress that has taken over my life the past few months, i am not worried about references and am thinking to attend the meeting and then call in sick once i have clearance from my new employer and then resign once i have received my wage at the end of the month. I am very unsure on what to do and where i stand.

 

Please help!!!

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Hello Sharkuish, welcome to the CAG.

 

Enjoy your visit, but take some time to look around the forum and understand where everything is.

 

It can seem confusing at first but you will start to find your way round and to understand what a helpful community we are.

 

You haven't received any replies to your post yet. Try posting your query again in a relevant sub-foum. You will get the help and support you need there.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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I have been having problems at work since new management took over this year i have worked there for 2 years with a clean record and excellent references, an incident occurred between myself (i am a receptionist) and a manager were she shouted at me on a corridor in front of patients and pointed her finger in my face. She then called me into the office and continue to be abusive, i complained to the general manager and she promised a full investigation would take place and asked me to send a statement. I did this immediately and expected a full investigation.

 

Around 2 weeks after the incident i received a letter from HR to invite me to attend a meeting with the HR manager and the manager in question for allegation of me falsely claiming overtime for work i had done during my working hours. I queried this with HR as i did not think it was fair for this particular manager to conduct the investigation as i had a grievance against her, they informed me that it was not a grievance it was a statement and no further action was taken (i did not realise this at the time) I attended the meeting which was factual they stated that my overtime (this was work i was asked to do, there was never a protocol or meeting it was just simply a spreadsheet of patients to discharge or book appointments around 20000 of them and this has been ongoing since June 2012) has anomolies because i had completed the work during working hours and not in the overtime and asked if they checked the systems could i prove i was at work. I replied to say that i had emailed my line mangaer on numerous occasions for help with my workload and i decided using my own initiative that it would be much easier for me to do the overtime during working hours (it was system based) and my work during overtime as it was pulling notes, preparing them for clinic which was easier to do when i was alone. I did not need to be logged onto the system for this and i have colleagues who will vouch for me that you dont need to be logged onto the system to prepare notes therefore they cannot say i did not do the overtime as they cannot use the system to be accurate.

 

Since then i have had no contact until today i received another email to attend a meeting on Tuesday (short notice) and that during the investigation for my overtime they found other information and are now accusing me of patient safety and alleging that i discharged patients without doing a note review or checking letters. I did what i was asked to do, i cannot be liable for discharging patients unless it was a mistake, i am not m and have done since June 2012, there were never any issues and i have never made any mistakes like this since i started work, i am also not medical therefore i cannot review notes and no protocol was put in place for me to do this, noone asked me how i did the work and it was just handed to me. 2 weeks ago my colleague recieved a protocol

 

I contacted a union representative today who told me to reschedule the meeting and she will attend with me once we have met to discuss.

I feel like i am being victimised and bullied, my line manager is currently off work and has been for nearly 6 months due to stress and has a grievance against one of the managers. I feel like they are looking for things that i may have done wrong and i am worried that it may lead to disciplinary action.

 

I actually had an interview yesterday because i need to leave this place and am waiting for a start date, once this comes through and i have full clearance i will hand in my notice. I will have to work 4 weeks notice and i am not sure i can handle this stress that has taken over my life the past few months, i am not worried about references and am thinking to attend the meeting and then call in sick once i have clearance from my new employer and then resign once i have received my wage at the end of the month. I am very unsure on what to do and where i stand.

Please help!!!

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Hello there.

 

I thought I'd posted on your thread and moved it to the employment forum, but something seems not to have worked.

 

Your posts are on one thread now, please keep posting on this one with your questions. I hope the guys will be along over the course of the weekend.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hello!

 

I would tend to follow a policy of not resigning if you don't believe you have done anything wrong, although it is different if you have a new job to go to.

 

I would arrange yoour evidence in a logical order, write down what training you had, what procedures you followed, and when you advised managers of how you were working. Date order is often helpful. Have this all ready for your union rep.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thanks for your replies. I have put together a list of events in date order, i never had any training and was never told how to do the work or asked how i did it, a protocol was handed out 2 weeks ago (to my colleague) as obviously they realised this was something they should have done when the work started in June 2012, all i have is my version of events and of course theirs. The manager who started this work left and it was then taken over by the new manager who just handed out the lists and never asked how this work was done so its their responsibility to check. I understand this but i cant understand how after 2 years working their without any problems they can now accuse me of patient neglect so to speak when i was never actually told how to do the work and i would never do this intentionally, also i am not medical so i cannot review notes like they stated in the letter i gave the notes to the doctors who then told me to action accordingly and this was never documented. I know its only a factual meeting which is fine but i just feel victimised. If this does go to disciplinary when i leave will this carry on?

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Unfortunately, there is no law against victimisation, unless it is based on discrimination. All you can do is tell your bosses your side of the the story.

 

Good luck with the job interview! Sometimes leaving a bad situation is the best thing you can do.

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