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    • The firm has benefited from the AI boom, making it the third-most valuable company in the US.View the full article
    • Former billionaire Hui Ka Yan has been fined and banned from the financial market for life.View the full article
    • In terms of "why didn't I make a claim" - well, that has to be understood in the context of the long-standing legal battle and all its permuations with the shark. In essence there was a repo and probable fire sale of the leasehold property - which would have led to me initiating the complaint/ claim v SPF in summer 19. But there was no quick sale. And battle commenced and it ain't done yet 5y later. A potential sale morphed into trying to do a debt deal and then into a full blown battle heading to trial - based on the shark deliberately racking up costs just so the ceo can keep the property for himself.  Along the way they have launched claims in 4 different counties -v- me - trying to get a backdoor B. (Haven't yet succeeded) Simultaneously I got dragged into a contentious forfeiture claim and then into a lease extension debacle - both of which lasted 3y. (I have an association with the freeholders and handled all that legal stuff too) I had some (friend paid for) legal support to begin with.  But mostly I have handled every thing alone.  The sheer weight of all the different cases has been pretty overwhelming. And tedious.  I'm battling an aggressive financial shark that has investors giving them 00s of millions. They've employed teams of expensive lawyers and barristers. And also got juniors doing the boring menial tasks. And, of course, in text book style they've delayed issues on purpose and then sent 000's of docs to read at the 11th hour. Which I not only boringly did read,  but also simultaneously filed for ease of reference later - which has come in very handy in speeding up collating legal bundles and being able to find evidence quickly.  It's also how I found out the damning stuff I could use -v- them.  Bottom line - I haven't really had a moment to breath for 5y. I've had to write a statement recently. And asked a clinic for advice. One of the volunteers asked how I got into this situation.  Which prompted me to say it all started when I got bad advice from a broker. Which kick-started me in to thinking I really should look into making some kind of formal complaint -v- the broker.  Which is where I am now.  Extenuating circumstances as to why I'm complaining so late.  But hopefully still in time ??  
    • At a key lecture in the City of London, the shadow chancellor will also vow to reform the Treasury.View the full article
    • Despite controversy China's Temu is becoming a global online shopping force.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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British Gas Maintenance - feel defrauded


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Hi guys,

 

I have a repair & maintenance contract with British Gas whereby if you have a boiler problem, they fix it for a fixed fee of £99. I called them out in February when I had no hot water.

 

The engineer said ideally I need a powerflush and when I laughed at his extortionate £700 price-tag said he should be able to fix it by adding a filter. Being low on money and knowing that exclusions often apply, I repeatedly asked if this would be included in my £99 or an additional cost and each time he said all costs would be included and that I'd get an invoice that would be waived - so I said to go ahead.

 

He said he'd put in a temporary fix that "should" keep me going until he could return the next day with the filter. A week later I got the invoice and ignored it until I got a threat of credit blacklisting and that's when I put in a total of 4 complaints saying I felt misled by British Gas and that irrespective of Ts & Cs they may hide behind, British Gas was in my house assuring me all costs would be covered.

 

Today I came home to an answerphone and an email from a British Gas bod, kindly IGNORING all my points about British Gas giving me their assurance and that I pushed and pushed to make sure there's no extra costs. Instead, as predicted, he hid behind Ts & Cs, claimed the filter was an "upgrade", that my threat of going to OFGEM was moot because OFGEM only cover gas & electric, and included a photocopy of paperwork I signed agreeing to work listed as an "upgrade".

 

Do I have a case? Yes, I signed the paperwork which mentioned "upgrade" but this was after an hour of a British Gas representative repeatedly assuring me all costs would be covered in the £99 charge. He told me the invoice will be sent but that it will be waived and never once mentioned an "upgrade" - only "fixing" the problem. If he had "fixed" my problem and mentioned the filter being an "upgrade|"then I never would have agreed to the work being carried out! That is why I was asking him over and over if the cost would be at no extra cost!

 

My signature was given in good faith and assumed under false pretences (or at the very least, through ineptitude and ignorance). I seem to recall EDF door-to-door salesmen fraudulently obtaining signatures, claiming it was to prove they'd read the meter but was really to switch their gas and electricity supply, and they got hauled over the coals for doing so.

 

If the engineer was uncertain he should've checked with the office, or consulted the booklet before telling me the work would be free of charge, surely?

 

Any help is appreciated.

Edited by 1mper1um
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why would you need a radiator powerflush for no hot water....?.

 

and a filter to boot?

 

I bet the system has run for years without the £700 [well £30] gadget.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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HiI 1mper1um

 

I guess this falls to what exactly what is detailed on the document that you signed. If your signature is on a form whch says you'll pay a set sum of money, then they will probably enfore that and you'll probably end up paying.

 

If however your signature is on a form which details no specific charge, only 'upgrade', then I'd suggest you have a chance of the amount being written off.

 

In the case of your situation falling into 'no specific charge detailed' I would email the CEO of Centrica detailing your complaint, and tell him that you have no where agreed to this specific charge. Confirm that the paperwork does not detail this charge, and that you will take them to court and win. Sam.Laidlaw(at)centrica.com is the CEO email.

 

(substitute the '(at)' for @.

 

Mr H

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Thanks Handyman. It looks like I'm screwed as it . From their end it looks like I'm trying to pull a fast one but the engineer did repeatedly tell me the work would be free. I'll pay it but I am cancelling my agreement and switching my fuel to another supplier and will never go back.

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