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    • Mr BankFodder you are a top man.   I just received email below and finally they accepted fully refund   Good Afternoon,   Thank you for your recent email.   We are sorry to hear of your recent troubles, we would be happy to accept rejection of the vehicle.   The amount of the refund to yourself will be £7,099, this alongside settlement of the finance agreement will be paid in full and final settlement.    By accepting this refund you are confirming that no further claims shall be brought against Big Motoring World or any of its associates in respect of this matter.   In order to proceed with the refund we require the following from yourself:   - Your bank details (Account holders name – this must match the invoice name, sort code and account number)   The bank details can be provided via email.   The refund will be processed within 14 days.  
    • How do I transfer my number plate V750? Transfer by post Check the expiry date on your V750 or V778 to make sure it is still valid. Ensure that the registered keeper for the receiving vehicle matches the Grantee or Nominee name on the certificate. Complete relevant sections of your V750 or V778 document and sign it where instructed. https://www.gov.uk/personalised-vehicle-registration-numbers/renew-private-number-certificate  
    • i know...the anpr camera mustve triggered the computer to send out a parking charge as it probably detected no parking ticket paid. disgusting way of trying to extort money
    • Good to hear OldGAl well done topic title updated.   Andy
    • Don't ignore it, it may contain useful information as to when you complete yours,  thats a copy for you from the claimant even if they have yet to file it with the court. DCAs Claimants do not wait for the court to send out the DQs..they serve them in advance and then file with the court in bulk. 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Income support - suspended (from 2 weeks ago?)

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Hi - I need advice regarding any rights I may have; following DWP decision to cease my Income Support Payments? Received DWP letter this morning, advising me that as from 08/05/2013 they cannot pay me - for failing to return A2, sent to me on 26/04/2013.


I contacted them immediately, explaining that I had in fact completed and returned the A2 form to them on Monday 6 May 2013. On checking, they advised me that it had not been received by them and were going to issue a duplicate A2 to me via post.


I queried the fact that they had mad a decision to stop my Income Support Payments, with effect from 08/05/13 (2 weeks ago); as I am paid fortnightly; I had been due a payment tomorrow which I had been relying on and asked how the hardship this will cause me can be dealt with? The lady said she would get a BA to contact me from the section, which would be between 1pm today, up to 1pm tomorrow?


I expect call will be tomorrow, but wanted to ensure I ask the forum how I might go about getting my payments back on track, pending their receipt of a dupliate A2 form from me?


It just seems ridiculous to take such action, retrospectively - causing extreme hardship unnecessarily. Why can they not threaten to stop such benefits, if information not received by X-date, allowing you a bit of time to liaise with them and ensure info reaches them within set timescale.


As I am paid fortnightly; it is really messing up all my accounts/outgoing payments, council tax, shopping etc. I am also considering they will likely mess up my housing benefit payments now also!!! Its ridiculous!!! All this mayhem and hardship this drastic action will now cause for me and my family, when a simple reminder would have got things sorted out without so much chaos.


Any advice anybody can offer me, so I can probe the DM calling me tomorrow with a view to getting my payments reinstated until they receive the duplicate sending of A2 - recorded delivery?


Please Please any advice - would be very much appreciated. The next fortnight going to be a nightmare without IS payments in progress and esp no advance warning, to prepare me?


Many thanks in advance to all!




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If you are able to attend a local JCP office you could ask that you are booked a customer service appointment for a copy of the A2 review form to be scanned over to the relevant BC to allow them to be able to lift the suspension.

However the A2 review forms are not held at the JCP office so you may also need to ask that the form is scanned over to them beforehand to be printed off for you to complete firstly.

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