Jump to content


  • Tweets

  • Posts

    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Northern Rock - Considering Legal Action


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3956 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Cant find a subforum for nram/northern rock as i want to send sar to them in preperation of removing a default.

Should i send it to there registered office? Croft Road, Crossflatts, Bingley, West Yorkshire BD16 2UA

 

We have a leasehold flat mortgaged with northern rock.

We cannot sell it as the lease is only 68yrs left.

We bought it 6 years ago so it would of had a 74 year lease.

to renew is 10-15k.

 

I would like to know if i would have a case against

A. the mortgage company or

B. the solicitor

 

as if i'd of known the difficulties i would encounter trying to sell on or the cost of renewing lease i wouldn't of bought it.

As far as i can remember neither of these points were pointed out and we are in that position now ourselves as mortgage companies wont lend against a lease that short so preventing buyers apart from cash buyers.

 

 

"I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day.”

Link to post
Share on other sites

  • 4 weeks later...

Hello

 

I have a default on my CRA file 1  from NRAM (northern Rock).

 

After reading some of this forum i would like to challenge them and try to get them removed as i am certain penalty charges were applied  causing the defaults before sept 14 when the drop off.

 

I need some advice firstly.

Do i send a SAR?

 Many Thanks.

 

 

"I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day.”

Link to post
Share on other sites

1. SAR

2.CCA Request

3.LBA

 

After reading sevral other posts it would seem some people send off for a sar while others just send for the CCA, however i did also see a reply from @bankfodder on another thread suggesting to go straight for LBA as a lot quicker and would be my preferred route, so what do you suggest?

 

 

"I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day.”

Link to post
Share on other sites

http://www.consumeractiongroup.co.uk/forum/showthread.php?30238-Clint1974-vs-Barclaycard&p=419549#post419549

 

If you see the post #16 in my original barclaycard thread date march 2007 defaulted by mercers. The date of default showing on CRA's with aktiv kapital is Sept 2008

 

AKTIV KAPITAL (BCRD) Who's this?

Entry Number: C6 | Account Updated to: 23/04/2013

 

Account Type:question-mark.gif Bank Started: question-mark.gif 05/04/2003 Current Balance: question-mark.gif Satisfied Default Date: question-mark.gif 04/09/2008 Default Balance: question-mark.gif £5,766 Satisfaction Date: question-mark.gif 30/09/2009

 

View Account Status Details:

  •  

Last updated: 23/04/2013

Status Code: 8-hist-brackets.gifquestion-hist.gifquestion-hist.gif8-hist.gif8-hist.gif Balance: £0£0£0£5,966£5,766

 

NORTHERN ROCK (ASSET MANAGEMENT) Entry Number: C4 | Account Updated to: 15/04/2013

 

Loan

 

03/12/2003

 

Payment Terms:

£90 x 120 months

 

Default Date:

29/05/2009

Default Balance:

£5,256

Satisfaction Date: 3

0/09/2009

 

Partial Settlement:

 

Last updated: 15/04/2013

Status Code:

Balance:

 

 

"I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day.”

Link to post
Share on other sites

Straight forward complaints to AK and the CRAs

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Straight forward complaints to AK and the CRAs

 

Thanks brig, could you point me towards some wording or a template used previously?

 

 

"I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day.”

Link to post
Share on other sites

Will find time to draft a letter for you a little later today.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Ok,

 

By recorded delivery to:

 

The Data Controllers of any company displaying altered default dates.

 

Sir/Madam.

 

Complaint Re: Manipulation of Default Data.

Sir/ Madam,

 

I have been reviewing my credit history and the data displayed on credit reference files by various companies on the 3 main Credit Reference Agencies Equifax, Experian and Call Credit and have become aware that ( name company) is causing inaccurate and altered data on my personal files in regard to the account entry for xxxxxx, a screen print is attached for your guidance and information,

 

My complaint is that the default date on this entry appears to have been deliberately altered as the original default data was xx xx xxxx (attach proof) and (name company) has either deliberately or by gross incompetence change the default date to xx xx xxxx.

 

I am aware that some debt purchasers believe that a default can be placed at the time the company acquires the debt, this is of course entirely false and is an obvious attempt to extend the 'life'' of a default entry to enable a longer period of debt collection activity.

 

I require (name company) to immediately correct the entry or to remove ALL adverse data from ALL credit files to which it has reported this account.

 

Amend to suit all cases.

 

Many Thanks, gonna send to their registered office as the only other address is a po box. interesting found this on there faq's

 

What is the impact on my credit file?

 

It is likely that your original creditor will have registered a default with regards to the outstanding debt on your credit file. When the account is purchased by us, we are legally required to transfer the default into our name.

 

default data was xx xx xxxx (attach proof) and (name company) has either deliberately or by gross incompetence change the default date to xx xx xxxx.

 

Problem is i dont have proof (yet) although i know from the original post in my barclaycard thread #6 on here, it was 2007. Shall i amend and send without proof ?

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

It would be extremely unlikely that the length of the lease was not mentioned when purchasing, particularly as the price itself would have indicated there was a short lease (longer the lease, higher the price).

 

Ask your solicitor to show you the file, and see if there is any indication in it regarding the lease - if there isn't, then ask them why they did not point this out to you (you will have to raise a formal complaint). To be fair, I doubt that it wasn't mentioned - it's far too obvious a thing to miss given that the price of the property would have been a direct reflection of the length of the lease in comparison to similar properties in the area.

 

It is also possible to extend the mortgage in order to extend the lease (most mortgagees will allow this in order that the property can be sold - so long as the property still has some equity in it in relation to the current mortgage).

Link to post
Share on other sites

Response from experian below. So i pay £15 month for nowt...

 

"Aktiv Kapital (BCRD) confirm the details we hold are accurate and ask that we keep the information on our database.

 

They have informed us that the default entry is reporting as satisfactory due to your bankruptcy.

 

I cannot change this information without their authorisation".

 

If you wish to dispute this further, you will need to contact them directly.

 

 

"I feel sorry for people who don't drink. When they wake up in the morning, that's as good as they're going to feel all day.”

Link to post
Share on other sites

  • dx100uk changed the title to Northern Rock - Considering Legal Action
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...