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Hi everyone

 

My friends Mother has been diagnosed with Alzheimer's and is going into a care home as her condition is quite bad.

 

A utility company deb agency has refused to deal with his family stating they need a doctors letter which states who is to deal with utility company ! This cant be right can it ?

 

They have already sent a doctors letter which states her condition but the debt agency wont accept it !

 

Any advice please would be helpful

 

Thanks in advance.

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name names please

 

dx


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Resolvecall I think the company is called.

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lowlife, can be ignored

 

pers i'd be dealing with the util co?

 

who is this?

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Southern Electric and Gas I think - what would be next step ?

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get directly in contact with them.

 

they are duty bound to help.

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Yes, I think they should have a specific department that deals with vulnerable clients.


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they shouldn't be the one refusing to deal with you. it should be you refusing to deal with them. only deal with the utilitiy company


:???: what me. never heard of you never had a debt with you.

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Perhaps this is for DPA purposes? Maybe they need confirmation that the lady is not capable of dealing with her affairs herself.

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