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Help And Hello To All!!Unhappy NAT WEST CUSTM.**WON**


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Got confirmation letter from Halifax CC regarding SAR.They have till 15th of December to send statements ;) .

Here we go!!!

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Well,we had a nice letter from Nat West today.

They decided to return our Prelim to us , saying it was sent to the wrong address.How funny,as we sent it to our branch and it took them from the 7th of November till today to reply and also seeing by how many diff. departments it was stamped off by.After taking advice from a few people,we sent off the LBA today :D so in two weeks time we will see what their next tac is!!! Think they are scaring me off??Well think again!!!;)

All the best to all you all!!

Trish

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Hi, Trish

 

I've had some rubbish from them, too (as you may see from my main thread) and just got a letter from RBS HO in Bishopsgate. In my LBA I said that, if they weren't the people who made the decisicions, they should forward it to the appropriate department pronto. I've given them 14 days and then I shall simply file the claim, naming NW at its registered office, which is 135 Bishopsgate, London EC2M 3UR. If the legal bods don't know about it they'll be really cheesed off; if they do then it will become clear to them very quickly, that it won't have the desired effect of delay.

 

Keep t' faith, lass!

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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Hi Westy!!

:)

Nice to hear from you again, knowing I'm not the only one with them......!!!

Anyway,let's just carry on as we discussed the other day and you never know Christmas could still come early!! It's just so frustrating when they try to fob you off like that!!!Keep in touch and let me know how you get on!!

All the best Trish

  • Haha 1

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Thats right J......they have noooooo idea!!!

Nat west be scared!!!!! lol:p

Be good.

Tx

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Share on other sites

they have no idea who they are dealing with do they....

 

No, coz we all use online IDs to protect our real identities....

 

I have no idea who I'm dealing with either!:D

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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they have no idea who they are dealing with do they....

 

No, coz we all use online IDs to protect our real identities....

 

I have no idea who I'm dealing with either!:D

 

Lol westy!!!

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Good point!! :-|

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Good point!! :-|

Morning Deller!!

Had you not thought of that one??:)

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Morning Deller!!

 

 

Had you not thought of that one??:)

 

Morning Trish, can't say I do much thinking this early!! :rolleyes:

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Had a reply from Nat west today !!

It reads

Dear Mrs .....

Thank you for your letter of 3rd November 2006 requesting a refund of charges over the last six years.

I am already looking into your concern, ( MY concern lol ) and I will contact you again within 10 days,either with a full response,or to let you know what progress I have made.I shall do my utmost ( I hope so,get a move on!!) to resolve your complaint quickly and to your satisfaction,but so that you are aware of all the options available to you,I have enclosed a leaflet that explains how we handle customer complaints!! (Yeah,thanx for that)

10 days???Dont think so as MY timescale says 8 days!!!So she better get a Big move on!!!:D

Trish

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Yes, just stick to those timescales and don't be fobbed off!!

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Hi deller1 and J!!

:p

Thanx for your replies!!

Deller,why is it that they think they can take more time than I have given them??They must have a reading problem or cant count on 14 days and that working in a bank!!!!

If they truly believe that I will be intimidated by THEM they should think again!!!

J,as for you waiting and spitting cat fur.......

what a predicament to be in!!All i can say is keep your cool,dont choke on it and be patient!!

In the end you will get what is rightly yours!!

All the best to both of you

Trishx

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Share on other sites

Hi deller1 and J!!

:p

 

Thanx for your replies!!

Deller,why is it that they think they can take more time than I have given them??They must have a reading problem or cant count on 14 days and that working in a bank!!!!

If they truly believe that I will be intimidated by THEM they should think again!!!

 

Trishx

 

They will try by any means possible to get extensions and to try and lure you into mistakes, so long as you stick to your guns you know you've done everything right.

  • Haha 1

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

Link to post
Share on other sites

They can try.....

;)

But they aint gonna get anywhere with this stubborn woman lol :p

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

Link to post
Share on other sites

Hi, Trish

 

Whatever you do, don't get caught up in their complaints procedure.

I did once and came out the other side (nearly 3 months) an old man with grey hair and less than half the money they owed me. The balance is part of my current claim.

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites
Hi, Trish

 

Whatever you do, don't get caught up in their complaints procedure.

I did once and came out the other side (nearly 3 months) an old man with grey hair and less than half the money they owed me. The balance is part of my current claim.

Westy

Thanx for that!!!I wont ,and they only have 8 days and thats it!!!Want my money and if I can get it through b4 x-mas all the better!!

:)

Hows your coming along westy??

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

Link to post
Share on other sites

Oh, same old same old.

The local branch sent standard response to Prelim but added request to

return blankety-blank cheque book and card. I sent back 14 day letter, pointed out my account was in order and

their request was effectively withdrawal of banking facilities without notice, counter to...etc. Gave them till today to withdraw their request and, if I didn't hear, said I would assume it had been withdrawn. One doesn't want to embarrass the poor things by pushing for humiliating public climb-down. Not yet, anyway.

Postie hasn't been yet (I live in the country) but no response so far. 7 days till I file the claim - I shall start preparing now, to pass the time!

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites
Oh, same old same old.

The local branch sent standard response to Prelim but added request to

return blankety-blank cheque book and card. I sent back 14 day letter, pointed out my account was in order and

their request was effectively withdrawal of banking facilities without notice, counter to...etc. Gave them till today to withdraw their request and, if I didn't hear, said I would assume it had been withdrawn. One doesn't want to embarrass the poor things by pushing for humiliating public climb-down. Not yet, anyway.

Postie hasn't been yet (I live in the country) but no response so far. 7 days till I file the claim - I shall start preparing now, to pass the time!

Westy

Yeah i know what you mean about waiting.....

I hate nothing more than people having me wait around for stuff!!!The posty,well thats a thing!!I bet he thinks we have lost the plot by now lol!!

Have never b4 waited so eagerly for the posty to turn up!!!

So strange that they have not asked me to hand cheque books and cards in then.Dont get that one.:confused:

Not that im complaining of course..

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Just got a letter from Andy Sinden, Senior Manager, Group Customer Relations. I'll post it on my own thread.

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

Link to post
Share on other sites
Hi Trish

 

any news from the bank yet?? got to start again on my A+L as its actually MBNA... what a bummer.

 

J

Hi J

No nothing yet.They have till thursday then it's off to file the court papers!!!

Heres wishing u all the best of luck with MBNA!!!

Tx

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

Link to post
Share on other sites
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