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    • Your page numbers should run through your WX and exhibits so im concerned its page x of 9.
    • Paragraph 18 – you are still talking about Boston stolen items. About time this was fixed??? Paragraph 19  In any event, the claimant's PS5 gaming device was correctly declared and correctly valued. The defendant accepted it for carriage and was even prepared to earn extra money by selling sell insurance in case of its loss or damage. New paragraph 20 – this the defendant routinely sells insurance in respect of "no compensation" items (a secondary contract contrary to section 72 CRA 2015) new paragraph above paragraph 20 – the defendant purports to limit its liability in respect of lost or damaged items. This is contrary to section 57 of the consumer rights act 2015. The defendant offers to extend their liability if their customer purchases an insurance cover for an extra sum of money. This insurance is a secondary contract calculated to exclude or limit their liability for the defendants contractual breaches and is contrary to section 72 of the consumer rights act 2015. New paragraph below paragraph 42 – the defendant merely relies on "standard industry practice" You haven't pointed to the place in your bundle of the Telegraph newspaper extract. You have to jiggle the paragraphs around. Even though I have suggested new paragraph numbers, the order I have suggested is on your existing version 5. You will have to work it out for your next version. Good luck!   Let's see version 6 Separately, would you be kind enough to send me an unredacted to me at our admin email address.
    • UK travellers have been turned away at airports because their passports are not valid for EU travel.View the full article
    • i think theres been MORE than amble evidence of that and am astonished that criminal proceedings haven't begun.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help And Hello To All!!Unhappy NAT WEST CUSTM.**WON**


Trish76
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Hi To everybody!!

I am new here and not entirely sure how it works yet.There is however one thing I AM very sure of and that is that I have had it with the Nat West!!:x £35 they charged me for being overdrawn by only £2 with not even having an overdraft anyway.So I have had enough and I WILL be getting all the money back they have taken!!!

  • Haha 1

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Hi Trish...i'm new aswell and can i say that i am less than happy with NASTYWEST also! I do have an overdraft limit but whilst suffering other financial difficulties they pushed me that little bit further by charging me, in 1 month, 316+ in charges! Needless to say they will be receiving letters from me in the near future.....

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Hi emjale69

Thank's for replying!!

The more I read through other peoples stories with Nasty West the more I am encouraged to do something about it!!I really feel for you as we too have been there with other financial difficulties and no one to help and the bank making things worse!!Dont give up whatever you do and fight them :) !!I was on the phone to them for an hour today and got a refund for them charges and it cost me a lot of nerves but I fund an inner strenght I did not know I had!!:?: And this was just the beginning!!!Stay strong and get them!!!All the best to you.

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Hi and Welcome

 

Go for it both of you - You will get your and I repeat your money back.

I have just had a cheque arrive today for the full amount claimed plus interest plus my Moneyclaim fee !!

NatWest will appear to be stubborn and will tell you to take them to court - this is the norm !!

Just be strong,be patient and follow the procedure correctly sticking to your timescales and you will be successful,I am sure.

There is plenty of help on here and even if it seems a daft question - just ask !! - There will be plenty of others that will also be wanting to ask it.

Do read the FAQ's and read up on as many other posts as you can - before you fire off that first letter!!

Good Luck !! (not that you will need it!!)

  • Haha 1

NatWest

01-08-06 - Request for refund sent etc followed by all the other nonsense!!

18-10-06 - Settled in full - DONATION to site made:)

Woolwich

01/08/06 - Prelim letter sent

03/08/06 - Acknowledge letter received from Woolwich

18/08/06 - 2nd letter from Woolwich

21/08/06 - Acknowledge letter received from Barclays

13/09/06 - Offer letter received

19/09/06 - Confirmed I will settle at my amount sent

06/10/06 - No reply so LBA sent

02/11/06 - MCOL filed

21/11/06 - Acknowledged rec

05-12-06 - AQ rec & returned

23-03-07 - Court date!!

 

Capital One x2

16/11/06 - S.A.R Rec

Wifes Capital One x 2

18/11/06 - S.A.R Rec

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Hi

Thank's so so much for the encouragement!!I will be sorting out the first letter asking for the statements for the last six years tomorrow.Nat West here I come!!I must admit that I am a little nervous...... so we will see how it goes.I do have one question and am hoping that someone could be so kind in pointing me in the right direction!!

In 1999 we took out a NWB credit card.Then in 2000-2002 my husband had an accident at work ,was put on half pay and during that time we could no longer afford the repayments etc.The debt got sold on to a company called moorcroft,and we still struggled with the repayments.We then never heard from them again and then earlier this year we took advise from the cccs and wrote to everybody had replies from everyone exept NWB.We wrote to them again in August this year and only today received a reply stating that the debt is now being dealt with by Triumph Asset Services a trading name of Allied International Credit limited.

Where do we stand with these people and can we get statements for this too??And also maybe recover some charges??If someone could give me some guidance on this I would be so so gratefull!!

Many thank's!!

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Hi

 

I am not sure on the answer to your question but I think that as the debt has been sold on to this company you may have a job on your hands !!

 

Sure that someone can help though......

 

Good luck with NatWest and will keep an eye on your progress

Please do shout if you need any help

 

Regards

NatWest

01-08-06 - Request for refund sent etc followed by all the other nonsense!!

18-10-06 - Settled in full - DONATION to site made:)

Woolwich

01/08/06 - Prelim letter sent

03/08/06 - Acknowledge letter received from Woolwich

18/08/06 - 2nd letter from Woolwich

21/08/06 - Acknowledge letter received from Barclays

13/09/06 - Offer letter received

19/09/06 - Confirmed I will settle at my amount sent

06/10/06 - No reply so LBA sent

02/11/06 - MCOL filed

21/11/06 - Acknowledged rec

05-12-06 - AQ rec & returned

23-03-07 - Court date!!

 

Capital One x2

16/11/06 - S.A.R Rec

Wifes Capital One x 2

18/11/06 - S.A.R Rec

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As far as I know you can still claim it back and as the amountis now in dispute the DCA has to freeze it until it is all sorted. Try starting a thread in the NAtwest section where a mod or site helper can guide you and have a good read thru the FAQs etc and do some searching on the forums.

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Ex CAG helper ^_^

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Hi Cheddar

Thank's for that!!I have been reading through the FAQ'S tirelessly..... such a lot to get through.Please would you be so kind and tell me how to start a "thread" please!?:confused:

Thanx

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Of course if you click on Consumer Action Group at the top of this thread and scroll down you will see the natwest forum at the top left there is a button marked 'Start Thread' click on that and give your thread a name and post your question there hun.

Ex CAG helper ^_^

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Hi

Thank's so so much for the encouragement!!I will be sorting out the first letter asking for the statements for the last six years tomorrow.Nat West here I come!!I must admit that I am a little nervous...... so we will see how it goes.I do have one question and am hoping that someone could be so kind in pointing me in the right direction!!

In 1999 we took out a NWB credit card.Then in 2000-2002 my husband had an accident at work ,was put on half pay and during that time we could no longer afford the repayments etc.The debt got sold on to a company called moorcroft,and we still struggled with the repayments.We then never heard from them again and then earlier this year we took advise from the cccs and wrote to everybody had replies from everyone exept NWB.We wrote to them again in August this year and only today received a reply stating that the debt is now being dealt with by Triumph Asset Services a trading name of Allied International Credit limited.

Where do we stand with these people and can we get statements for this too??And also maybe recover some charges??If someone could give me some guidance on this I would be so so gratefull!!

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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This is for cheddar!!

Thank you so much for your help!!!!:-)

Will keep you posted as to what I can find out tomorrow about the DCA and where I stand with them.

All the best to you!!

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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I started my claims on NW cc's last week & got a response yesterday from Kay Gregory, Senior Customer Advisor, Customer Care Team, NW Cards Customer Services, Customer Contact Centre, POBox 5747, Southend on Sea, SS1 9AJ

Might be worth going direct to her than just sending request for info into a central office.....Good luck !

M-Stanley, Marbles , Barclaycard,Cap 1, NW CC's x 3, NWest, MBNA , HSBC CC ALL WON

 

Outstanding

Halifax initial 11/10 acknowledged 19/10 LBA 25/10

LTSB initial 12/10 LBA 26/10

Barclays initial 3/10,response 9/10 LBA 17/10,MCOL 1/11, defence &AQ 10/12

Bof Ireland mort' S.A.R 16/10, initial 23/11, LBA 7/12,MCOL 23/12

NatWest home loans S.A.R sent 23/10,Initial 16/12, LBA 6/1

NatWest business a/c initial 9/11, LBA 25/11, MCOL 9/12, AQ 20/1,cheque recieved 17/2 but had to send it back !!

HSBC c/a AQ returned 17/2

HSBC bus' a/c MCOL 17/2

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Hi Shelty

May I ask what there reply was by any chance?

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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St'd looking into it blah blah blah. If no further response by the middle of next week I'll hit them with the LBA stage.

M-Stanley, Marbles , Barclaycard,Cap 1, NW CC's x 3, NWest, MBNA , HSBC CC ALL WON

 

Outstanding

Halifax initial 11/10 acknowledged 19/10 LBA 25/10

LTSB initial 12/10 LBA 26/10

Barclays initial 3/10,response 9/10 LBA 17/10,MCOL 1/11, defence &AQ 10/12

Bof Ireland mort' S.A.R 16/10, initial 23/11, LBA 7/12,MCOL 23/12

NatWest home loans S.A.R sent 23/10,Initial 16/12, LBA 6/1

NatWest business a/c initial 9/11, LBA 25/11, MCOL 9/12, AQ 20/1,cheque recieved 17/2 but had to send it back !!

HSBC c/a AQ returned 17/2

HSBC bus' a/c MCOL 17/2

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Good On You We Are Sending Our First Sar Letter Today On Way To Post Office right Now:d

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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:D :D :D :D FIRST SAR SENT GOD THIS FEELS SO SO GOOD!!!!:p

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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Just got to wait for that tatty brown envelope now, just like everyone else, containing those statements, then the sums begin.

 

Good Luck!:razz:

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Hi Deller1

Thank's for that.Cant wait to tally it all up,although i'm sort of dreading to see how much they have had out of us so far!!!Just imagine they could have got away with it all if we hadn't of found this website!!!!

Heres hoping all goes well for you.

Many kind regards Trish:)

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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The way I look at is the more they've had out of us the more they've gotta pay back, PLUS INTEREST!

 

They will be beaten, by you, me, and everyone else!!!

 

GOOD LUCK TRISH and evereyone else!!

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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:D SAR delivered by special delivery TODAY!!!:lol: That's the one to NAT WEST Credit Cards,so today we will be sending an SAR about our Nasty west Advantage Gold account.:D

Again Deller1 and everyone else thank's for the kind words of encouragement,I cant tell you all how glad we are to have found you!!!

GOOD LUCK TO ALL!!:)

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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We're all in the same boat and must stick together throughout!

 

We will win!!! :lol: :lol: :lol:

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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This is becoming a habit now, as you'll see from my signiture !! Just sent off a SAR to NW mortgages aswell after finding a section on the site about early redemption charges. Not sure if they will have effected you, but if they have, that's where the BIG money can be got !! Keep going....good luck !

M-Stanley, Marbles , Barclaycard,Cap 1, NW CC's x 3, NWest, MBNA , HSBC CC ALL WON

 

Outstanding

Halifax initial 11/10 acknowledged 19/10 LBA 25/10

LTSB initial 12/10 LBA 26/10

Barclays initial 3/10,response 9/10 LBA 17/10,MCOL 1/11, defence &AQ 10/12

Bof Ireland mort' S.A.R 16/10, initial 23/11, LBA 7/12,MCOL 23/12

NatWest home loans S.A.R sent 23/10,Initial 16/12, LBA 6/1

NatWest business a/c initial 9/11, LBA 25/11, MCOL 9/12, AQ 20/1,cheque recieved 17/2 but had to send it back !!

HSBC c/a AQ returned 17/2

HSBC bus' a/c MCOL 17/2

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YEAH YEAH lalalala...... got our first confirmation letter confirming that they have received our SAR regarding NAT WEST CREDIT CARD!!! :grin: Mrs M carpenter Writes : I confirm safe receipt of your £10 cheque and that copy statements will be sent to you within the 40-day timescale,detailing the required information.

Further more we sent of our second SAR with regards to our Advantage Gold account.:D

OHHH cant wait!!!

Hope your ALL ok and getting on ok with everything!!

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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