Jump to content


  • Tweets

  • Posts

    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
    • Please post up their letter so we understand what they've asked. You need to cover up your name and address and their reference number. HB
    • Hello,  I received the standard letter.  I don't understand No. 3: If this is in relation to a ticket irregularity, then if you were unable to produce a pass because you did not have it with you or if your pass was withdrawn because you were unable to produce a valid photocard to accompany it, please enclose a photocopy of the pass/photocard with your reply. Question: do i enclose my photocard? my partner's freedom pass was confiscated.
    • LFI is spot on. In fact you could sue UKPC for breach of GDPR, as UKPC knew full well right from the start that their case was hopeless.  They should never have asked for your details from the DVLA. Take some time to think if that is a road you want to go down.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

will Welcome repossess ?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3982 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all and great forum

I have a Welcome finance secured loan for £26k.

 

I have defaulted and am not paying regular amounts into it.

 

As it is a secured loan can and would they repossess for 26k ?

 

Also is there a way I can find out if I have ppi on the loan

 

Thank you

Link to post
Share on other sites

I have never known anybody who have had their house repossessed by welcome.

 

I will dig it out but their has been a precedent set where Welcome have stated they do not repossess as they insist that mortgage indemnity fee is included on the agreements

 

Do you have mortgage indemnity fee on your agreement? they always did it as a rule but needs confirmation

 

I believe it was Welcome v Griffiths that supported this

Edited by squaddie
Link to post
Share on other sites

Thanks for the reply. To be honest I don't know. I no longer have any of the original documents, not sure what happened to them. I'm 99.9% sure we didn't take out ppi as it was so much more expensive but have no idea about the indemnity.

Link to post
Share on other sites

Do you, or do you not have a copy of the finance agreement

 

you should have two

 

A pre contract, and a normal secured loan agreement

 

I have found a

blue 'copy of proposed credit agreement'

yellow 'fixed sum loan agreement'

Link to post
Share on other sites

I need you to scan and post up that agreement onto your thread

 

google a program called photo bucket

 

delete your personal details but leave in the figures

 

IT IS THE YELLOW AGREEMENT

Link to post
Share on other sites

I don't have access to a scanner.

I'll be able to do it at work tomorrow. What is it your looking for, anything specific ?

 

Just found another copy of the loan agreement in 2008 which is when we re did the loan as we couldn't afford the payments. Also mortgage indemnity amount is £0.00 as it is on the other original one

Link to post
Share on other sites

At the moment we are supposed to be paying them £363 per month and I just can't afford it.

 

I understand we owe them the money but we are in a dm with payplan at 250 per month

- welcome at 363 p month plus the mortgage - 3 children - etc etc

 

All the woman keeps saying is

'well you do realise that as a secured loan we are entitled to repossess the property'

 

I can't work any harder and my wife has just set up in business on her own

so a bright future but need 12 months out of this doodoo

Link to post
Share on other sites

I want life to go back to how it was, had a nice motorbike and caravan, went away for weekends. Never had bundles of cash but always seem to have £20 in my pocket. Now that has to feed us. Great parent.

 

Sorry just low at the moment..

Link to post
Share on other sites

  • 2 weeks later...

As already said, you need to scan the yellow copy loan agreement up for us to see.

 

Delete all your personal info on MS paint and put up here on a pdf file (you can find free pdf converters online)

 

Then we can give you further advice.

 

Law

Link to post
Share on other sites

  • 2 weeks later...

Let me know what happens.

 

We've got a secured loan with Welcome (probably about £18k),

we did default (on and off for about 4 years) for a while but I'm paying now.

I did also pay a little bit over the contractual for a while, to try and catch up, but I've stopped that now.

 

they phone me at least 5 times a month asking if they will get the payment that month

(they've had regular payments for about a year ), and demanding a direct debit be set up (I pay by card/cheque),

despite me telling them in writing not too, and they phone me at work (where I just put the phone down on them).

 

I didn't pay for probably up to 6 months but they NEVER threatened repossession or anything like it.

 

When they had an office near us they used to call round occasionally.

I just ignored them.

The office shut and they lost their jobs.

 

My account is now under Milton Keynes office,

they phoned a couple of months ago asking for a direct debit to be set (no hope)

and said they may not be there much longer (I wish).

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...