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Help with Iqor (PayPal debt)


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Hello all.

 

I've never had any debts before so not really sure how to deal with my situation so if anyone could give me a few pointers I would be very grateful.

 

I have a debt with PayPal for around £800 (completely my fault and don't dispute it in the slightest). I did email PayPal a few times stating that although I accepted the debt, I couldn't afford to pay it all off in one go as they wanted. The contents of my emails were ignored and I just had a standard 'return your balance to zero immediately' making no mention to my email.

 

Anyway, this morning, I received a letter from a debt collection agency (Iqor) and to be honest I'm terrified. They are telling me I need to repay them immediately or they will pass it to their legal department and may arrange for someone to visit me at home.

 

I really don't want some debt collector turning up at my home as i only work next door so someone from work could see / hear them.

 

Does anyone know how likely Iqor would be to agree to a repayment plan if I was to ring them and tell them I can't afford it in one go - £50 a month say?

 

Thanks for any help. :)

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Doorstep collectors have no powers.

 

If you owe this amount, then arrange with Iqor to pay by instalments. You could write to Iqor advising that you need to pay this amount by instalments over x number of months and if they provide standing order details, you will arrange this.

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Iqor are not able to take you to court - they are only acting on behalf of PayPal.

 

I think as you have attempted to enter into an arrangement to pay with PP, then they might find they have breached pre action protocols..

 

On the off chance that Iqor do exceed their authority and send someone to your home, just ask them to leave. They have absolutely no right whatsoever to send anyone. Do NOT let them in.

 

As advised, work out what you can afford to pay (without affecting any of your priority debts) and tell them that you will make a payment of £x amount each month. Ask for their bank details so you can set up a standing order/online banking . Do not give them your bank details for a direct debit. Alternatively ask for a paying in book.

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

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